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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.6
430 Reviews

430 Reviews of Mazda of Elk Grove - Service Center

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October 13, 2022

Came here for service. All employees courteous. Service took about an hour and a video was provided for me to view the service which was great. More

by Sisomcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Acasio
Oct 14, 2022 -

Mazda of Elk Grove responded

Thank you for your loyal business. We are so happy to hear the service team exceeded expectations and you enjoyed the video! Until we see you next.

August 21, 2022

I have been using their service since I purchased my car from the dealer in 2013. #1 - I trust them to tell me the truth of the maintenance and repairs that are needed! #2 - Their pricing is surprisingly g More

by eileentru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
CLAYTON KROPP
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mazda of Elk Grove responded

Thank you for sharing your 5-star review! We just love working hard to give all our clients the best service and deals. We are so happy you had such a positive experience working with Billy and the rest of our team. We look forward to being here for all your Mazda needs!

August 06, 2022

Service advisor was very friendly and very helpful. This was my first service, and she was very accommodating. More

by manzanomc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maritza
Aug 08, 2022 -

Mazda of Elk Grove responded

Thank you for sharing your 5-star review with us! We are so glad that you had such a positive experience while getting your vehicle serviced with us. We look forward to being here for all your Mazda needs!

July 19, 2022

the dealership was full of good energy and very kind car salesmen! i had a great experience as a first time buyer ! More

by ragontonjessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ishihara
Jul 19, 2022 -

Mazda of Elk Grove responded

Jessica, Thank you so much for sharing your 5-star review with us! We are so glad that you had such a great experience working with our team. We look forward to being here for all of your Mazda needs, happy motoring!

July 18, 2022

My wife and I purchased a Mazda CX-50 through Garrett, and he was extremely helpful throughout the entire process. He kept us up to date with the status of our vehicle and we were even able to get the veh More

by GarciaFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HESAM GHAFFARI
Jul 19, 2022 -

Mazda of Elk Grove responded

Thank you so much for taking the time to share your 5-star review with us! Congratulations on your CX-50, what a great choice! WE are so glad Garrett was able to help you throughout this process. We just love working hard to give all of our clients the best service. We look forward to being here for all your Mazda needs!

May 20, 2022

Bought a new Tesla Model Y and I was looking for a good paint protection service. I had a friend with a positive experience with David Renard so I reached out to him to see if he could help me. He recomm More

by JamesR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Renard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Feliciano
May 23, 2022 -

Mazda of Elk Grove responded

James, Thank you for the 5-star review! We truly appreciate your business!

November 01, 2021

Excellent purchasing experience, very smooth transaction. Big shout out to Cyole Baker for his courtesy and professionalism. Much appreciated! More

by dliu1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Schacher, Cyole Baker
Nov 02, 2021 -

Mazda of Elk Grove responded

Thank you for sharing your 5-star experience with Cyole. We are so happy to hear the process was simple and smooth. We apprecaite your business.

August 07, 2021

Great service and excellent experience..love Mazda of Elk Grove. I recommend my friends and family to get their service. Really appreciate their service and experience. More

by Rajiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maritza Herrera
Aug 09, 2021 -

Mazda of Elk Grove responded

Rajiv, Thanks for the 5-stars! We love showing our clients the highest level of service. If you need anything, we are one call away.

June 23, 2021

He’s serviced me a couple times now and each time I have had to question or catch false information. More

by Marisa
Recommend Dealer
Yes
Employees Worked With
Chris Howard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annielyn Manongdo, Lance Walk
Jun 25, 2021 -

Mazda of Elk Grove responded

Hi Marisa, I would like to review your service history and hear more about any questions you had. Please reach out to me by phone or email. Billy Shields – Mazda Service Manager – 916-405-5068 – bshields@foranyauto.com

June 11, 2021

I have to say the customer service at this dealership is exceptional. Not to mention I felt very safe and comfortable in the environment with everything going on in the world. My second vehicle purchased he More

by Aivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerlie Fevidal, HESAM GHAFFARI
Jun 16, 2021 -

Mazda of Elk Grove responded

Aivy, Thank you for the 5-star review of your time with our team. We just love working with repeat customers. We appreciate you giving us the opportunity to earn your business. If you need anything, don't hesitate to reach out.

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