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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.7
432 Reviews

432 Reviews of Mazda of Elk Grove - Service Center

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December 31, 2022

They are kind, courteous, and go out their way to get you what you want. More

by celivsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaik Willmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
CLAYTON KROPP
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Sailas, Julian Gonzalez
Jan 02, 2023 -

Mazda of Elk Grove responded

Thank you for sharing your 5-star review with us. We are so glad that you had such a great experience with our team. We look forward to a long-lasting relationship!

December 26, 2022

I had a decent experience while buying the car. But not so great while getting the service done. I called them three times to get me a estimate for my care service and never got a call back(they sa More

by jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Murphy
Dec 26, 2022 -

Mazda of Elk Grove responded

JK, We are unable to locate an exact customer match based on your user name. I'd love to look into your experience and assist in any way I can. We value your business and look forward to hearing back. Please contact me directly at 916-405-5068 at your convenience. Sincerely, Billy Shields Service Manager bshields@foranyauto.com

October 13, 2022

Came here for service. All employees courteous. Service took about an hour and a video was provided for me to view the service which was great. More

by Sisomcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Acasio
Oct 14, 2022 -

Mazda of Elk Grove responded

Thank you for your loyal business. We are so happy to hear the service team exceeded expectations and you enjoyed the video! Until we see you next.

August 21, 2022

I have been using their service since I purchased my car from the dealer in 2013. #1 - I trust them to tell me the truth of the maintenance and repairs that are needed! #2 - Their pricing is surprisingly g More

by eileentru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
CLAYTON KROPP
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mazda of Elk Grove responded

Thank you for sharing your 5-star review! We just love working hard to give all our clients the best service and deals. We are so happy you had such a positive experience working with Billy and the rest of our team. We look forward to being here for all your Mazda needs!

August 06, 2022

Service advisor was very friendly and very helpful. This was my first service, and she was very accommodating. More

by manzanomc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maritza
Aug 08, 2022 -

Mazda of Elk Grove responded

Thank you for sharing your 5-star review with us! We are so glad that you had such a positive experience while getting your vehicle serviced with us. We look forward to being here for all your Mazda needs!

July 19, 2022

the dealership was full of good energy and very kind car salesmen! i had a great experience as a first time buyer ! More

by ragontonjessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ishihara
Jul 19, 2022 -

Mazda of Elk Grove responded

Jessica, Thank you so much for sharing your 5-star review with us! We are so glad that you had such a great experience working with our team. We look forward to being here for all of your Mazda needs, happy motoring!

July 18, 2022

My wife and I purchased a Mazda CX-50 through Garrett, and he was extremely helpful throughout the entire process. He kept us up to date with the status of our vehicle and we were even able to get the veh More

by GarciaFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HESAM GHAFFARI
Jul 19, 2022 -

Mazda of Elk Grove responded

Thank you so much for taking the time to share your 5-star review with us! Congratulations on your CX-50, what a great choice! WE are so glad Garrett was able to help you throughout this process. We just love working hard to give all of our clients the best service. We look forward to being here for all your Mazda needs!

May 20, 2022

Bought a new Tesla Model Y and I was looking for a good paint protection service. I had a friend with a positive experience with David Renard so I reached out to him to see if he could help me. He recomm More

by JamesR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Renard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Feliciano
May 23, 2022 -

Mazda of Elk Grove responded

James, Thank you for the 5-star review! We truly appreciate your business!

November 01, 2021

Excellent purchasing experience, very smooth transaction. Big shout out to Cyole Baker for his courtesy and professionalism. Much appreciated! More

by dliu1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Schacher, Cyole Baker
Nov 02, 2021 -

Mazda of Elk Grove responded

Thank you for sharing your 5-star experience with Cyole. We are so happy to hear the process was simple and smooth. We apprecaite your business.

August 07, 2021

Great service and excellent experience..love Mazda of Elk Grove. I recommend my friends and family to get their service. Really appreciate their service and experience. More

by Rajiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maritza Herrera
Aug 09, 2021 -

Mazda of Elk Grove responded

Rajiv, Thanks for the 5-stars! We love showing our clients the highest level of service. If you need anything, we are one call away.

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