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Mazda of Elk Grove

Elk Grove, CA

4.9
5,373 Reviews
Established in 2012. We have over 4,000 positive customer reviews online that prove we care about our clientele. We are the only Sacramento area Mazda dealer that includes a 10 year/100,000 mile limited powertrain warranty with the purchase of every new Mazda we sell. Additionally, as part of our exclusive 10-Point Value Guarantee, we are the only local dealer to include lifetime complimentary car washes with every vehicle we sell, new and pre-owned. We invite you to come see for yourself why we say, "Expect More!" at Mazda of Elk Grove.
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8588 Laguna Grove Dr.

Elk Grove, CA

95757

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Showing 5,373 reviews

September 30, 2024

Angie did a Stellar job with helping me find the cx50 I wanted. She was thorough with the buying process and helped me get to the ideal monthly payment. I felt no pressure all around. Thank you Angie and t More

by djratedr916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shay Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mazda of Elk Grove responded

Thank you for the 5-star review! We are so glad Angie was amazing to work with! We love to ensure our clients have a seamless and enjoyable experience with us and we're delighted to know you were no exception. We appreciate your business and look forward to a long-lasting relationship!

September 29, 2024

I was pleasantly surprised with the ease of my test drives and subsequent purchase. Eric was a great help with getting the best deal for us. I also appreciate the lack of intrusive calls and messages More

by RomanSpk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaik Willmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mazda of Elk Grove responded

Roman, Thank you for your kind review! We're so glad to hear that your test drives and purchase experience were smooth and hassle-free. Eric takes pride in helping customers find the best deals, and we’re thrilled he was able to assist you. We also understand how important it is to respect your time, so we appreciate your feedback on our communication approach. Enjoy your new vehicle, and thank you for choosing us!

September 28, 2024

Garrett & David were awesome! I'd recommend them wholeheartedly. Love my new MX5. I plan to keep it forever! More

by lynxvideo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mazda of Elk Grove responded

Thank you so much for your kind words!! We are so glad to know Garrett and David were a pleasure to work with. They really are amazing and we're so fortunate to have them on our team! We appreciate the heartfelt recommendation and look forward to a long-lasting relationship!

September 28, 2024

The dealership is clean and client friendly. The staff greet you as soon as you walk in. Eric Fernandez Cervantes was very helpful and professional. He made upgrading from a CX-9 to the CX-90 More

by Schatman1908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shay Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mazda of Elk Grove responded

Thank you for sharing your experience! We're glad to hear that you found the dealership clean and welcoming, and that Eric, Shay, and David made your upgrade from the CX-9 to the CX-90 a pleasant one. Providing helpful and professional service is what we strive for, and it's great to know our team delivered. Enjoy your new CX-90, and thank you for choosing us for your upgrade!

September 28, 2024

Everyone was very nice and helpful. Had a great experience. Easy to buy the car. More

by atik7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaik Willmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mazda of Elk Grove responded

Thank you for the 5-star review! We are so glad to know your experience with us was seamless and enjoyable. We appreciate your business and look forward to a long-lasting relationship!

September 27, 2024

After speaking to well over 10 dealerships, I was grateful to come into contact with Garrett Oxnaes. There is a good reason he has over 1400 FIVE STAR reviews! I messaged him Friday evening off of h More

by craigmatos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Mazda of Elk Grove responded

Craig, Thank you so much for sharing your incredible experience! We're thrilled to hear how Garrett went above and beyond to make your car-buying journey special, especially for such a meaningful occasion like your anniversary. His dedication, responsiveness, and commitment to ensuring everything went smoothly, even on his day off, truly showcase why he has so many five-star reviews! We’re delighted that the experience left your family with lasting memories and are honored to have been a part of it. When you're ready for your next vehicle, we’ll be excited to assist you again!

September 26, 2024

I work at a dealership, but I choose to take my car to Mazda Elk Grove because I do like how I’m being treated and taking care of like a family More

by MohMossa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kao Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Hererra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Mazda of Elk Grove responded

Thank you so much for sharing your experience! It means a lot to us that, even as someone who works in the industry, you choose Mazda Elk Grove for your vehicle’s care. We’re thrilled to hear that you feel like family here—that’s exactly the experience we strive to provide! We look forward to continuing to take great care of you and your car for years to come!

September 25, 2024

Garrett was so helpful and accommodating. Everyone worked to get us a great deal. Thanks More

by Sennadavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khanh Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Mazda of Elk Grove responded

Senna, Thank you for taking the time to share your amazing experience with Garrett! We are so glad to know he took such amazing care of you during your time with us. We really do love to get our clients the BEST deals! We appreciate your business and look forward to a long-lasting relationship!

September 24, 2024

John is simply the best at his job! Not only is he professional, reliable, and helpful but also personable. Makes you feel part of the family! He has my business from here on out! More

by katelyn_moraine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Candelaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Mazda of Elk Grove responded

Katelyn, Thank you so much for taking the time to share your amazing experience with John! We are so happy to hear how helpful and personable he was during your car-buying experience. We appreciate your business and look forward to a long-lasting relationship!

September 23, 2024

The Waypoint GPS theft protection is missing in action. Waypoint did not send me an e-mail activation. I sent the company an e-mail and it bounced back. That leads me to believe that Waypoint is out of bus More

by Thomaspyka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Khanh Ho
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mazda of Elk Grove responded

Thomas, We apologize on behalf of our provider for any issues. We have confirmed that they have not received an email regarding the matter. Please contact them by calling 888-876-3859 or by visiting their site at https://www.waypointgps.com/contact-us, and they will handle this immediately. If you encounter any further issues, feel free to contact Julian Gonzalez, General Sales Manager, at 916-405-5082.

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