Mazda of Elk Grove

I was looking for a new CX5 on-line, and visited two Mazda dealerships within my area. Both dealerships contacted me via email, that was good! The first dealership I visited was Autowest in Roseville, t Mazda dealerships within my area. Both dealerships contacted me via email, that was good! The first dealership I visited was Autowest in Roseville, the salesperson & used car manager lacked customer service/sales skills! The next dealership on my list was Mazda of Elk Grove. From my Internett email inquiry - to the purchase of my new 2014 CX5 was EXCELLENT! Mazda of Elk Grove has Customer Service & Sales Skills. Thanks to: Danielle for following up on emails, Ratish's excellent customer service, Anthony's excellent customer service & professionalism, Omar for going over my new car with me, & Grant for making the purchasing part PAINLESS!! I will RECOMMEND this dealership to anyone looking for a Mazda. I love my new car & enjoyed my Mazda of Elk Groove experience! Erin More

Daniel helped me in showing the car I requested and listened to what I was looking for. He provided excellent customer service and make the whole transaction stress free. listened to what I was looking for. He provided excellent customer service and make the whole transaction stress free. More

Was on time from the beginning. Very enthusiastic. Came across as very honest about trying to meet our needs, what was realistic and tried to make sure we had a good trade in value. across as very honest about trying to meet our needs, what was realistic and tried to make sure we had a good trade in value. More

Upon arrival at Mazda Elk Grove we were met by Sales Specialist, Pasao Yang. Since we knew exactly what we were looking for he found the car and he went through it thoroughly explaining the vehicle bot Specialist, Pasao Yang. Since we knew exactly what we were looking for he found the car and he went through it thoroughly explaining the vehicle both inside and out answering all questions we had. I was impressed with his knowledge of all the vehicles' features with it's high end electronics package features. We did a good test drive down low level travel streets and then a trip down the expressway to feel the high end speed of the vehicle. Back at the dealership processing paperwork was quick and efficient and everything stated as to features, options and price were written up and again well explain. I highly recommend this dealership and Sales Specialist Pasao Yang as he talked to talked explaining features to my younger son anda most polite young man to someone like myself a more senior individual. This was our first visit and buying experience at Mazda of Elk Grove which we found on the internet and again would give my recommendation to all looking for a Mazda to visit this dealership before buying elsewhere. More

I just purchased a brand new Mazdaspeed 3 from Mazda of Elk Grove. I had an excellent experience! Pasao was the sales representative that helped with the sale of the car. He was not your average car sa Elk Grove. I had an excellent experience! Pasao was the sales representative that helped with the sale of the car. He was not your average car salesman who is simply trying to hustle you to make their quota. Pasao took genuine interest in your car needs and concerns. Every question was answered, and if he could not answer your question, he made sure to find someone who could help answer it. I am younger, and every experience with a car salesman has been horrible. Usually a car salesman sees how young I am and would not take me seriously and try to talk down to me. So, I would definitely recommend Pasao as your sales rep if you find yourself at Mazda of Elk Grove. More

2013 I walked into Mazda of elk grove just to view 2013 I walked into Mazda of elk grove just to view the cars that are on the lot. I was approached by one of their representative, Daniel Radclif 2013 I walked into Mazda of elk grove just to view the cars that are on the lot. I was approached by one of their representative, Daniel Radcliffe who asked me what kind of car I was interested in and he showed me a mazda 5. It was everthing I had in mind. I bought the car because he worked to give me the best deal, better than I imagined. More

I spent about 1 month looking for a new 7-8 passenger vehicle. I went to Mazda of Elk Grove on 3 separate occasions, and was well-greeted by professionals on all 3. They were friendly and very helpful vehicle. I went to Mazda of Elk Grove on 3 separate occasions, and was well-greeted by professionals on all 3. They were friendly and very helpful in answering any questions I had. They listened to my preferences, made recommendations, and allowed me space to make my own decisions. Specifically, Ratish Singh, Pasao Yang, Omar Bubaker and Grant Saige provided me with friendly customer service during the whole process. I drove away in a brand new Mazda CX-9, feeling excellent about my vehicle of choice and the cost. I am a first-time Mazda owner. I would definitely recommend Mazda of Elk Grove for anyone looking for friendly service and competitive pricing! Good luck car shopping..... More

Went with Mom to look at a Mazda 3. We were helped by Garrett Oxnaes. He was friendly and was not pushy. I knew my mom would not deal with pushy sales people. We went to a test drive and Garrett showed Garrett Oxnaes. He was friendly and was not pushy. I knew my mom would not deal with pushy sales people. We went to a test drive and Garrett showed he knew the product and was able answer all our questions. I work in retail and know from experience that customer service is what makes the sale. Garrett has excellent customer service skills and we did not feel pressured. I knew when Mom went inside to Garrett had done his job. In fact somehow during the process, Garrett, working with Anthony was able to work it so that I got a car too! Now that's what I call a good sales associate. I will recommend Garrett and Mazda of Elk Grove to my friends. Thank Garrett. More

I just want to say, if your looking for amazing customer service, go to Mazda of Elk Grove. I had the pleasure of working with Garette.. he was so extremely helpful with getting me the car of my dreams :] I service, go to Mazda of Elk Grove. I had the pleasure of working with Garette.. he was so extremely helpful with getting me the car of my dreams :] If your thinking about getting a new car, now is the time with all of the Presidents Day Sales that they are doing.. Thanks again Garette! More

when my wife & I first got there we met Matt Heidrich who then showed us the nissan sentra. we then said that we would like to see the Mazda 3. Matt then took us over to see Garrett Oxnaes who then show who then showed us the nissan sentra. we then said that we would like to see the Mazda 3. Matt then took us over to see Garrett Oxnaes who then showed us the Mazda 3. both men were very helpful & professional. after we decided to buy the Mazda 3. we met with Dave Hidalgo for signing of the papers. agin very friendly & professional. More