Mazda of Elk Grove

Don't buy a new Mazda from anywhere else!! We were referred to this dealership and were not disappointed. The day we reached out to the dealership we were immediately in contact with someone w We were referred to this dealership and were not disappointed. The day we reached out to the dealership we were immediately in contact with someone who assisted us with all of the preliminaries; online credit application, price, and lease term for the model we were interested in. We had done our online research on pricing for our model and they were more than competitive. We were first time new car buyers and were nervous about the process, but they were extremely transparent, they gave us our options based on our budget. . .the numbers they quoted were the numbers we contracted for. They gave us all the information we needed to be prepared for purchasing our new car. The email follow-up before the purchase was very attentive. I sent an email about car color, I sent an email about a trade in, I sent an email about insurance, and I even sent an email the night before we went to the dealership asking what documents to bring in. My sales guy was a saint and promptly and pleasantly responded to every single one of them. It made it so convenient to have that stuff figured out before we got down there. When we went to the dealership they were ready and expecting us. They were just as nice in person. They treated us like family. They offered us something to drink, toured us around the dealership and actually introduced us the different staff members in the different departments. Our sales guy Garrett gave us 100% of his attention and hosted us through every step of the process, he was so nice and knowledgeable. Steve the finance guy was prepared and efficient, he explained each document we had to sign. Didn't know I shouldn't use snow chains ;) He was extremely knowledgeable too, he gave us all the information to help us decide about purchasing the maintenance plan. I appreciated the customer service we received there. The sales manager even made time to come out and do an inspection of our vehicle before we got the keys. The vehicle we bought was only 20k but they made us like we were just as important as someone buying a $65k vehicle. More

Great Experience!!!!! Great Team!!!! Will be Back!!!!! This was my SECOND time at Mazda of elk grove and I can tell you that the service has been nothing but top notch each time I've been in. I had receive This was my SECOND time at Mazda of elk grove and I can tell you that the service has been nothing but top notch each time I've been in. I had received an e-mail from Anthony about trading in my mazda 3 towards a more roomier Mazda 6 and it couldn't have came at a better time because of my new baby on the way!!! When my wife and I came in the experience was great just like before. Garret was very knowledgeable and friendly and was able to assist us with the pros and cons of leasing. After careful consideration we chose leasing because we were able to get the car we wanted with the payments we could afford. He also explained about all the options after our lease term was up. After which we met with Steve in the financing department. He was very informative and made the process easy and painless. I would recommend Mazda of elk grove to anyone and we will be back again!!!! Thanks guys!!!! More

Very proficient Went there and told them what I needed and they worked hard to deliver! Rachel didn't even get upset when I dragged her all over the dealership lookin Went there and told them what I needed and they worked hard to deliver! Rachel didn't even get upset when I dragged her all over the dealership looking for a truck that I ended up changing my mind on. More

helpfull My last car turned out to be a dud but they were able to give me a lot more back on it then I would have gotten elsewhere. Everyone was super nice and My last car turned out to be a dud but they were able to give me a lot more back on it then I would have gotten elsewhere. Everyone was super nice and helpful. More

Great service and Friendly environment We did business with Maverick America and Steve Wray and were very happy with both gentlemen. They both treated us well and made sure that we were ha We did business with Maverick America and Steve Wray and were very happy with both gentlemen. They both treated us well and made sure that we were happy with our purchase. Overall it was a very pleasant experience. More

Everyone was wonderful!!! Everyone was WONDERFUL! They showed me what I wanted to see and helped with options.. Not pushy just helpful. Easiest experience I've ever had purch Everyone was WONDERFUL! They showed me what I wanted to see and helped with options.. Not pushy just helpful. Easiest experience I've ever had purchasing a vehicle! Both the sales person Rachel and finance person Steve were just the best ever! They are the kind of people you feel sad saying goodbye to! I will be sending all my friends that way. Thank you for employing such good quality people! More

Great customer service I inquired about a car on the internet and got a call immediately about the availability. The staff was very helpful and answered all my questions. I I inquired about a car on the internet and got a call immediately about the availability. The staff was very helpful and answered all my questions. I set up an appointment to see the car. During the test drive the guys were very knowledgeable and helpful. They were very nice and did not pressure me at all. I got the car at a great price. I would recommend Josh and maverick to anyone. More

Awesome experience!! Maverick was so very patient with us as we put him through the paces to try and find the perfect car for our family. Steve made the finance portion Maverick was so very patient with us as we put him through the paces to try and find the perfect car for our family. Steve made the finance portion of our visit very easy (which is usually the worst part). This time it wasn't. Thank you both for making us happy new car owners!! More

Great Customer Service Garrett was great!!!! The stress of buying a new car was bearable because of his enthusiasm and great customer service. Although my husband and I were Garrett was great!!!! The stress of buying a new car was bearable because of his enthusiasm and great customer service. Although my husband and I were there for a while, we still left with smiles on our faces! :) More

Great and Friendly service I came to Mazda of Elk Grove to buy the car I was currently leasing. Maverick was very friendly and helpful. He made the whole process quick and easy. I came to Mazda of Elk Grove to buy the car I was currently leasing. Maverick was very friendly and helpful. He made the whole process quick and easy. Great experience. More