Mazda of Elk Grove

I have written two reviews and not sure if they were submiited. My wife Sharon and I were treated extremely well at the above dealership. Omar was with another customer but came over to greet us and to submiited. My wife Sharon and I were treated extremely well at the above dealership. Omar was with another customer but came over to greet us and to let us know he will be turning us over to his associate Garrett Oxnaes. We were looking at the CX9 and we took it out for a test drive. We like the smoothness of the ride and the comfort of the front seats. Garrett was helpful in reviewing the notable features of the CX9. He particularly pointed out eh blind spot features and all that it does. He was courteous and patience as he explained it to us. Garrett took care of us through the Costco Auto Program and he did all he could do to get us the best deal. Thanks Garrett. The Finance manager Grant was quick in getting us through the financial process but paused to insure we understoon everything. Thank you Grant and thank you Mazada of Elk Grove Tony Renzo More

I really enjoyed working with Garrett. His friendly no pressure attitude made me very comfortable shopping for a car at Elk Grove Mazda. I would definitely recommend the Garrett to friends. pressure attitude made me very comfortable shopping for a car at Elk Grove Mazda. I would definitely recommend the Garrett to friends. More

This is my second purchase from them. This is the best dealership I have ever delt with Jambert is great and so is everyone else they make it fun instead of a chore. Quest where I will go for y next new c dealership I have ever delt with Jambert is great and so is everyone else they make it fun instead of a chore. Quest where I will go for y next new car Thanks to Jambert and everyone else at the dealership keep it up and you will ll be succesful Pil Belante More

I am a single female in my fiftes, who's faithful Toyota Camry of eleven years was sadly due for retirement. I felt pretty sure that I was going to buy a Toyota RAV 4, but decided to stop by and loo Toyota Camry of eleven years was sadly due for retirement. I felt pretty sure that I was going to buy a Toyota RAV 4, but decided to stop by and look at the CX-5 and the Murano at the Mazda and Nissan dealerships close by. As soon as my Sister and I parked my Camry, we were greeted by Omar who was very friendly and had a relaxing manner about him. I immediately felt comfortable with Omar, which was great because I wasn't looking forward to the car buying experience. Because my comfort level with Omar was good, I decided to actually test drive the CX-5 and the Murano also on the sales lot. Omar was knowlegable and answered all of my questions without making me feel silly. Needless to say, I loved both vehicles and never made it to the Toyota dealership. Although I love the reliablilty of the Toyota RAV 4, the CX-5 and Murano had more exterior style and attractiveness to go along with "reliability". I had a hard time deciding between the CX-5 and Murano, but Omar helped me through it by showing me all the different option combinations and tallying the cost factors etc. Due to the very impressive Manager's special on the Murano (a 2012 that hadn't sold yet), I finally decided to purchase the Murano, which was more car for my dollar instead of the CX-5 with the better gas mileage. Even though I had decided to buy the Murano, I was prepared to walk away if I did not get a fair trade-in price for my car. However, I am happy to say that we were able to agree on a fair trade-in price. At this point Omar introduces me to Dave, who will handle the financial portion of my car buying experience. I dread this part because of the pressure to buy additional products/warranties, however, it wasn't too bad. Dave starts his pitch by advising me of the freebies and then procedes to the financial add on's. After listening to Dave's logical explanation regarding the maintenance and warranty plans, I realized that he was right it would be to my benefit to purchase a pre-paid maintence plan. Especially, since I am one of those car owners who still has faith that I will get the best maintence/repair work for my vehicle at the dealership. Dave really surprised me by giving me a better interest rate than the Golden One Credit Union that I was pre- approved for, by lowering the interest rate Dave earned my business over the Golden 1 Credit Union and helped me to include the cost of a pre-paid maintenance plan within my monthly payment budget. Although I was at the dealership for approximately four hours, that included two test drives, me trying to decide which car I wanted to buy, all the paper work and an over view of the car. Overall my car buying experience was great, and I would recommend Omar and Dave to my friends and family for assistance with any future vehicles they may purchase. A special thanks to Omar for taking the time to send me a picture of my old Camry, which I forgot to do in the excitement of buying my new car! More

My boyfriend had gotten into an accident with our previous car, and we decided to take the opportunity to get a larger car. Our salesman, Pasao, was very helpful and understanding of our situation. previous car, and we decided to take the opportunity to get a larger car. Our salesman, Pasao, was very helpful and understanding of our situation. He tried to accommodate us with the money we had and find a car for us with the amenities we were looking for. Although we took 5 hours asking questions and trying to make a decision, he was very patient with us and did not force us into making any rash decisions. After answering all of our questions and finding the right price car for us, we had another great experience with the finance manager, Grant. He was very professional and helpful and tried to help us out with our situation (we are a young couple with not the greatest credit!). All in all we had a great experience and ended up getting a CX-5 for our growing family! More

I started by reading as much as possible on reviews of the vehicles I was interested in such as Toyota Rav-4, Ford Escape, Subarus - Crosstrek and Forester, Honda CR-V, and even MiniCooper Countryman. I h the vehicles I was interested in such as Toyota Rav-4, Ford Escape, Subarus - Crosstrek and Forester, Honda CR-V, and even MiniCooper Countryman. I had not given much thought to the Mazda due to my experience with the CX-7 last year. I was not impressed with that vehicle. I had decided to stop by the Nissan Dealer and see if the Rogue could pull up to 1500 pounds and also check the Murano. I felt that both could not work according to what I was seeking: Reliable, stylish, AWD or 4X4, good MPG, and able to pull a Jet Ski. As I was about to leave the dealer and return to Subaru, Stever Wray, was introduced to me, and asked me if I had checked out Mazdas? He said he liked a good challenge and they had a new vehicle that might meet my needs right next door.The CX-5!!! I decided to take a look after he told me a little about this new model and changes for 2014. I had been looking at the new Forster as well and it soon became a contest between these two vehicles and dealers. Steve introduced me to Jaik Willmon, and together they shared the qualities of the CX-5, never once putting down the Subarus. Actually I had a similar experience at the Subaru dealier with much respect for the Mazda. Each shared the advantages of their vehicle and support of the dealer. Steve was easy to talk to and I felt comfortable discussing finance options. price, and dealer support. Jaik was very knowledgible about the CX-5 taking me for a test drive and explaining to me performance and other features of the car. He did a good job of following through to assist me with whatever question I had about the car, service, and dealer support, and even helped me purchase the first accessories that I added to the car. He even helped me install the cargo liner. He has also made himself available to answer questions at any time, such as the phone and music features. I felt a connection to both Steve and Jaik and well as welcomed by other support at the dealer. Steve and Jaik introduced me to other at the dealership and they all seemed friendly and generally welcoming. I made my decision to buy this Mazda, based and many factors including: Reviews, price, performance on the drive, style, unique features, and the support experienced from the staff and dealership. It is also nice to receive the extended powertrain warranty and addtional discounts and extras given by the dealer. This shows and extra effort not just to attract a buyer, but to keep them, and keep them happy too. I would highly recommend this dealer and the staff that I worked with....infact I have already passed on the good job that was done to my neighbors and friends!! More

he helped get into a car that fit my family and he gave me a good deal considering that we were uspside down on our car. he knew plenty about the mazada he was selling us. me a good deal considering that we were uspside down on our car. he knew plenty about the mazada he was selling us. More

I gave Garrett these scores because I believe he was very helpful in choosing me the car I wanted. He gave me what I thought to be a great deal on my car. He did not try and force us to buy the car though he helpful in choosing me the car I wanted. He gave me what I thought to be a great deal on my car. He did not try and force us to buy the car though he gave us a fair final offer. The only problem I had is the time it took to get everything finalized. More

We went into Mazda of Elk Grove to purchase a used Mazda Miata that we saw online and the deal we had hoped for wasn't working out with one of the sales associates. As we were getting ready to leave, Paseo Miata that we saw online and the deal we had hoped for wasn't working out with one of the sales associates. As we were getting ready to leave, Paseo Yang approached us and said he'll get us a good deal and all he needed was 10 minutes. We went back inside and after a little bit of discussion, he was able to get us a lot closer to what we wanted. We talked to the store manager and everything worked out exactly as we had hoped. Papers got signed and car was delivered to us today by Paseo Yang. We are extremely happy about the car and the great deal we got! Thanks for the great car shopping experience. More

Grant and Garrett were great. They helped me work inside of a really tight budget, with specific restrictions to find the perfect car. They were determined to help me find the right car for my needs. I'm tr of a really tight budget, with specific restrictions to find the perfect car. They were determined to help me find the right car for my needs. I'm truly grateful. More