Mazda of Elk Grove

Old Fashion Customer Service I have had Toyota Camrys for the last 27 years. A little worried about changing brands but loved the Mazda 5 and the research I did supported the rel I have had Toyota Camrys for the last 27 years. A little worried about changing brands but loved the Mazda 5 and the research I did supported the reliability of the vehicle. Last 3 cars have been purchased through the internet as I HATE the car buying experience and the 'games' played to negotiate a reasonable price. I loved that at Elk Grove Mazda Garrett showed me the dealer invoice (closely matched consumer reports). Garrett had the authority to tell me the price without bringing in mangers, closers, etc. etc. and we quickly made the deal. This dealership provides free car washes for life! Garrett also said it there was free soda for life. I said if he put that in writing I would take the car - sold!!! More

Wonderful experience This was my first time buying a car and it was such a wonderful experience, everyone was super nice and helpful. All my questions were answered right This was my first time buying a car and it was such a wonderful experience, everyone was super nice and helpful. All my questions were answered right away, they had great knowledge of the cars they were selling. i would recommend them and i will buy another car. More

Great car buying experience We had a great experience buying a Mazda CX9 from this dealer. Rachel Smolich was very helpful, knowledgeable and friendly. She took great care of us We had a great experience buying a Mazda CX9 from this dealer. Rachel Smolich was very helpful, knowledgeable and friendly. She took great care of us from the moment we arrived and changed our conception of car buying. Before this one we had really bad and stressful experiences but this one was completely opposite. Thank you Rachel! More

Rachel Smolich was great. From the time we arrived she took care off us Thank you. We love or Mazda 2's. I want to make sure that we get same attention whenever we was great. From the time we arrived she took care off us Thank you. We love or Mazda 2's. I want to make sure that we get same attention whenever we go to Mazda for service etc. Thanks Rachel. Ravinesh and Babita Singh More

Awesome!! Thank you very much Maverick and Steve for all your help this weekend! I love my new Mazda 3!! Normally buying a car can be a very stressful process a Thank you very much Maverick and Steve for all your help this weekend! I love my new Mazda 3!! Normally buying a car can be a very stressful process and the both of you made my experience easy and FUN!! I would highly recommend doing business with Elk Grove Mazda and ask for Maverick and hopefully Steve will be there to help ease the financing process as well :) Thank you again guys!! It was a pleasure :) More

Great Customer Service I have bought a few cars in my life, and I must say this was one, if not the best, customer service I have ever received. I did not feel pressured to I have bought a few cars in my life, and I must say this was one, if not the best, customer service I have ever received. I did not feel pressured to buy a vehicle, Garrett went out of his way to explain everything about the cars we were looking at and never hurried us. He and Grant worked with us on every part of buying our vehicle, in a very professional way. I am sorry to say, but we don't remember the name of person who completed the final paper work on our car, but he was also very professional, took time with us an answered all questions, and like the others was a pleasure working with! More

They will treat you well Just purchased a new CX-5 from the folks at Elk Grove Mazda. Received a great price, but better yet had a great experience from their professional sta Just purchased a new CX-5 from the folks at Elk Grove Mazda. Received a great price, but better yet had a great experience from their professional staff. They under-priced one of their 2014 models, by mistake. I thought they really really wanted to make room for the 2015's, and I was happy to make the deal. They caught their mistake before the final handshake, but decided to eat their error and give me the low price. I know other dealers would not have been so generous. More

New Mazda CX-5 Everyone was so helpful and amazing! They were friendly and worked very hard to get me into the car I wanted without pressuring me into anything I did Everyone was so helpful and amazing! They were friendly and worked very hard to get me into the car I wanted without pressuring me into anything I didn't want or couldn't afford. This was the best car buying experience I've had. I would recommend Mazda of Elk Grove to anyone who is looking for a new car from a dealer who is huge on customer service and satisfaction. More

Elkgrove Mazda and a customer for life Mazda Elkgrove promptly contacted me a couple of days after submitting my online request for a quote. They handled this with priority, kindness and p Mazda Elkgrove promptly contacted me a couple of days after submitting my online request for a quote. They handled this with priority, kindness and professionalism. I was convinced and swayed enough by the representatives' professional demeanor that I scheduled a test drive for the vehicle I was looking at online at Mazda's main website. Arriving at Elkgrove, Mazda gave me the first impression of being a busy dealership with more customers to serve than employees. When I first arrived there, the Elkgrove representative Garret O. had kindly and quickly communicated to me that one of his employees had called in sick. And as such he was covering for the sick employee. Garret handled the situation well by informing me in due time and over the phone that my scheduled test drive would be delayed by about half an hour. Within minutes after informing me of the delay Garret had set me up with another Mazda representative to take me on a test drive with a 2015 Mazda CX-5. After taking a pleasant 30 minute test drive with Alex C. and Nick (he was on training that day and tagged along), I decided the Mazda CX-5 that I test drove was the car that I truly wanted. You can look at a car online all you want, flesh out the specs and day dream all you want. But nothing beats test driving the car or truck in person, as Garret O. kindly suggested =) About 4 hours later I walked out the door to jump into my brand new 2015 Mazda CX-5. Being my first car purchase of, I can't really say it was a drawn out experience. Everything that had to be done, verified and signed for by both the dealership and the financing bank takes time. So while it was overall a length day at Mazda, I was treated with both courtesy and respect during my stay. At the end of the day, I drove out of the dealership with *my* brand new 2015 Mazda CX-5 Touring. Content, satisfied and looking forward to making good use of my brand new vehicle. Definitely an Elkgrove Mazda repeat customer for life. Cheers! More

A Day at Mazda of Elk Grove I went to Mazda of Elk Grove as a first time car buyer. I needed to get a reliable car that was good on gas for my wife. I was a bit aprehensive of wo I went to Mazda of Elk Grove as a first time car buyer. I needed to get a reliable car that was good on gas for my wife. I was a bit aprehensive of working with a car salesman due to all the stereotypes that go along with the process of buying a car. When I met Garrett I was happy to see that this salesman was not at all like all the horror stories I hear. Garrett made us feel comfortable and at no time did I feel like someone was trying to "get over on me". I was lucky to work with an honest and up-front man who genuinely cared about his product. After driving us all around Elk Grove in multiple cars, we were able to agree on a great price. Anthony was very informative on the financial side of things and really went to bat for us with the banks. Steve was awesome and very thorough with the finance side of the process. We really enjoyed his humor and his willingness to explain everything. I am very happy with the service and the quality of Elk Grove Mazda and would recommed this dealership to anyone looking for a car. My wife gained a beautiful new car, 2014 Mazda3, and Mazda of Elk Grove gained a lifetime customer. Great job guys and keep up the good work! Thanks again!!! More