Mazda of Elk Grove

Kao Chao was very courteous as well as helpful with finding out information about potential Mazda parts to purchase. If you need to purchase official Mazda parts, speak to this man. finding out information about potential Mazda parts to purchase. If you need to purchase official Mazda parts, speak to this man. More

Everyone here was so helpful and friendly. Josh made us very comfortable. There was no pressure to do anything but just look around to try and find a used vehicle for us. The dealership had enough things t very comfortable. There was no pressure to do anything but just look around to try and find a used vehicle for us. The dealership had enough things to do to keep our grandsons busy ,while we bought a 2010 mazda More

I researched the car I was looking for online and Mazda of Elk Grove had the Mazda 6 I wanted to buy. I worked with Shailene Briggs and the car buying experience was truly a breeze. She listened to me, n of Elk Grove had the Mazda 6 I wanted to buy. I worked with Shailene Briggs and the car buying experience was truly a breeze. She listened to me, never pressured me, and had the patience and professionalism to answer all of my questions. She walked me through the entire process and showed me various options for financing my vehicle along the way. In the end, she worked with me until I was 100% satisfied. As a result, I got the car I wanted at a price that beat all of the competitors and a 0% interest rate. In addition, Mazda of Elk Grove gave me full Kelley Blue Book value for my trade-in. I had received two quotes/appraisals from other dealerships and Mazda of Elk Grove offered the most. From start to finish this was a very pleasant experience. I would definitely recommend a visit to Mazda of Elk Grove for anyone who is in the market for a Mazda. More

Joshua Williams was very helpful and patient. He was knowledgeable about the cars I was looking at, and made it easy for me to decide on the car I chose. I would do business with him and recommend him knowledgeable about the cars I was looking at, and made it easy for me to decide on the car I chose. I would do business with him and recommend him to others. More

Sales Rep, Shailene Briggs was friendly and straight-forward. She listened carefully to my needs and then described what was available within those parameters. Shailene spent as much time as I straight-forward. She listened carefully to my needs and then described what was available within those parameters. Shailene spent as much time as I needed to discuss all possible options; I never felt I was being rushed or pressured. The vehicle cost, plus the offer on my trade-in vehicle was below my estimated cost of getting a replacement vehicle. I purchased the car the same day I visited the dealership and drove home in the new car in a span of a few hours. All of the other staff were friendly and receptive. The overall atmosphere gave the appearance the being informal, casual, but nonetheless efficient and professional. More

I would recommend purchasing a car from Mazda of Elk Grove to anyone seeking an excellent car-buying experience from a knowledgeable, enthusiastic, and down-to-earth team who will work their best to mee Grove to anyone seeking an excellent car-buying experience from a knowledgeable, enthusiastic, and down-to-earth team who will work their best to meet you at your price point. Rachel Smolich was amazing to work with. From the moment I spoke with her on the phone I knew that I was working with a qualified, honest broker who really knew what she was talking about. Not only did Rachel text me pictures of the Certified Pre-Owned Mazda2 that she had recommended to me, but she also made sure that I wasn't going to waste my time by driving a far way from home (I live in San Francisco) if the car didn't meet my budget or wasn't ready to be purchased that same day. Rachel's great customer service skills, in addition to her knowledge of their inventory and vehicles, sold me on this purchase just as much as the car itself! I love my "new to me" Mazda2 - many thanks, Rachel! More

Garretts overall knowledge of the vehicle was outstanding. He navigated all of the accessories effortlessly while explaining how each worked.He was friendly and went out of his way to make us fee outstanding. He navigated all of the accessories effortlessly while explaining how each worked.He was friendly and went out of his way to make us feel comfortable, coming in on his day off to accommodate our schedule . When we decided to purchase a Mazda he worked with us to iron out most of the details from home so we didn't have to spend time waiting for paperwork at the dealership . Overall the best experience I have had purchasing a new car. More

Other dealerships can learn lessons from Mazda of Elk Grove. Everybody seemed very friendly and outgoing. Garrett was easy to deal with, no hassle, no hard pressure tactics. Went out on a test drive and Grove. Everybody seemed very friendly and outgoing. Garrett was easy to deal with, no hassle, no hard pressure tactics. Went out on a test drive and Garrett showed me the many features on the CX-5. He even set up my Bluetooth which would probably would have taken me days to figure out. Overall I was very pleased with the dealership and Garrett. More

Good customer service.. I was asked multiple times if I would like anything or if I was being helped. EZ was very helpful,answered all my questions and I left happy with the car that I wanted. would like anything or if I was being helped. EZ was very helpful,answered all my questions and I left happy with the car that I wanted. More

My car purchasing experience was painless and pleasant. Both Anthony and Garret were professional and easy to deal with. I was very satisfied with the overall purchasing experience and will return to them Both Anthony and Garret were professional and easy to deal with. I was very satisfied with the overall purchasing experience and will return to them for my next car. More