Mazda of Elk Grove

What an amazing experience Matt Heidrich was absolutely amazing, I had placed a phone call inquiring about a car, he called me back with a quote within 10 minutes, and had every Matt Heidrich was absolutely amazing, I had placed a phone call inquiring about a car, he called me back with a quote within 10 minutes, and had everything ready for me when i pulled up to the lot. Not once was i pushed or urged into any decision or steered away from anything. The choices were 100% left up to me and Matt just provided the facts i asked for. He was an absolute pleasure to do business with and I will be going back to him directly for my future cars as well. What a smooth operation. More

Seamless car buying experience My car purchase was the most pleasant, friendly, informative, low key, and stressless experience that I have ever had buying a vehicle. From the My car purchase was the most pleasant, friendly, informative, low key, and stressless experience that I have ever had buying a vehicle. From the first handshake Garrett Oxnaes was friendly. He greeted my friend and I with enthusiasm and was cheerful about it. I knew what car I wanted to look at so I gave Garrett the last portion of the vin number. He quickly looked it up and found that it was in there overflow lot. He offered us something to drink while he readied the car. It took him a few minutes to come back with the car. They had ran it through the car wash and had it cooled down, as it was over a hundred degrees that day. While he was retrieving the car, several other staff members came over to let us know the status of Garrett. We were not just left there to wait. We chatted with the other team members. While we were on the test drive, Garrett informed me of details that would only come from reading the manual normally. He knew the details of the vehicle he was selling and was gladly share them with me. He even paired my phone to the car and tested out Pandora. I was very impressed by this. We had taken our time to really get to know the car and a good feel for the handling of the car. After returning to the dealership, the details of the deal had ensued. This was not a stressful situation at all. It was very low key and relaxed. He took down my information and went to finance and we began the process of getting the right payment for the car. I was pleasantly surprised with it all came together so quickly. I was then directed to the manager to sign the paperwork. That was a very pleasing experience to me. We chatted and and made jokes while still staying on task. While we were signing paperwork Garrett was on the computer setting up my first complementary service appointment. He then walked me around and gave me the tour of the facility and supplied me with business cards from the various departments, He even pointed out pictures on the wall of the staff, to put a face to the name on the business card. Great touch btw. I have to say that this whole car buying experience has been the most pleasant, informative and pleasurable one that I have ever had in purchasing a vehicle. Kudos to Garrett and the rest of the team, they truly are a team at Mazda of Elk Grove. Thank you and I love my new Mazda 3 (Marilyn). More

Purchasing a New Car My wife and I looked at many new cars to replace her 12 year old Audi and so we visited with many dealerships and sales people. Nick Ishihara was hea My wife and I looked at many new cars to replace her 12 year old Audi and so we visited with many dealerships and sales people. Nick Ishihara was head and shoulders above other sales people we met in these other dealerships, and along with the other staff at Elk Grove Mazda he created an experience that was very pleasant, knowledgeable, straight forward and without pressure to buy. We returned at least 3 times to look at different Mazdas and were welcomed in an authentically friendly and low-key manner. Clearly Nick wanted to assist us, and his approach was supported as well by the Sales Managers, and Finance Manager we also dealt with. Our was a fully positive experience and while I list the price above as "good" it also was fair and without gimmicks. More

Mazda CX-5 Love the car. No pressure from Garrett the sales person. Everybody was very friendly. Had some minor concerns that where handled with no problems. Yes Love the car. No pressure from Garrett the sales person. Everybody was very friendly. Had some minor concerns that where handled with no problems. Yes I would refer family and friends to Elk Grove Mazda in a heartbeat! More

My First Great buy !! I am a first time car buyer, and in the Army, so my time is important, I wanted a new car and stopped here, was introduced to "Maverick" who was ver I am a first time car buyer, and in the Army, so my time is important, I wanted a new car and stopped here, was introduced to "Maverick" who was very knowledgable and showed me right a way the car I wanted. Also met "Grant" who helped us with paper work to be able to buy. And "Joe" who did all the finance papers. My buy went smoothly, with the help of everyone. A special Thanks to Maverick, job well done! More

Good service, very responsive Good service, very responsive, knowledgeable about the cars, very helpful with all of the technology in the cars and gave me a good deal. I'm fairly Good service, very responsive, knowledgeable about the cars, very helpful with all of the technology in the cars and gave me a good deal. I'm fairly loyal to a dealer, I bought my last 4 cars from VW Roseville and Mazda Elk Grove surprised me, Rachel was very good and flexible with my time. More

Amazing experience! Everyone was friendly, polite and seemed to have my interest in mind. Josh and Anthony worked to get me the car I wanted at the price I needed. Withou Everyone was friendly, polite and seemed to have my interest in mind. Josh and Anthony worked to get me the car I wanted at the price I needed. Without their hard work I wouldn't be driving my dream car. Thank you Mazda of Elk Grove! More

First Mazda Purchase We had a excellent experience purchasing our first Mazda. Our sales consultant (Maverick America) was friendly, knowledgeable, and was easy to work wi We had a excellent experience purchasing our first Mazda. Our sales consultant (Maverick America) was friendly, knowledgeable, and was easy to work with. He explained the various features of the car and provided helpful guidance with the purchasing options. We would highly recommend Maverick to people interested in purchasing a new Mazda vehicle.Thanks Maverick for your assistance!! Steve Wray, the Finance Manager was also easy to work with and provided great service. Thanks Steve and go Niners! More

Could not be happier! I drove all the way from Volcano to test drive a Mazda 3 S, and test ride I did - and a purchase ensued - what an amazing vehicle. But one thing that I drove all the way from Volcano to test drive a Mazda 3 S, and test ride I did - and a purchase ensued - what an amazing vehicle. But one thing that sold me, aside from my beautiful red sinuous feline, was working with Rachel Smolich, my sales representative, on finding the "perfect" match for my tastes and needs. Never pressure, only pleasure throughout the process, and to my complete surprise and delight, she and a fellow employee drove all the way up the mountain to my home so that my F250 could make it home with me as well. Driving my F250 on the twisty mountain roads was an experience for Rachel that she will probably never forget. Financing was also easy and pleasantly without pressure to purchase extras. Though I did decide to add a few options and service programs that were well priced and seemed prudent for my new vehicle. Thanks to Steven Wray for his service in this area, and for his friendly easy going nature. All in all, a total delight and kudos to all those I've met so far who work for Elk Grove of Mazda. More