Mazda of Elk Grove

Garrett was an excellent salesman and went above and beyond the call of duty in everything we asked for. We would give him an A +++. He spent about an hour explaining all the functions of the car. Felt beyond the call of duty in everything we asked for. We would give him an A +++. He spent about an hour explaining all the functions of the car. Felt very comfortable with him!! Clayton & Marta Wilson More

This was the best car experience I have ever experienced! Garrett Oxnaes is awesome in sales listened to my price range never once tryed to sell me something extra and most of all he was not persistent like Garrett Oxnaes is awesome in sales listened to my price range never once tryed to sell me something extra and most of all he was not persistent like he had to make a sale! I was in and out in my 2013 less than 2 hours no surprises. Ron Kostusak did the finance aspect and that was another great experience! After my experience with these two great guys at Elk Grove Mazda I will not go anywhere else! Thanks for a very pleasant fun experience! More

My husband purchased a new car in March and Garrett Oxnaes was his salesperson. Garrett left a great impression on my husband due to his professionalism and wonderful customer service. When my vehicl Oxnaes was his salesperson. Garrett left a great impression on my husband due to his professionalism and wonderful customer service. When my vehicle recently broke down, and I was in need of a new vehicle, my husband suggested we return to the Nissan/Mazda dealership and ask for Garrett's assistance. Garrett and Ron took great care of me and listened to what I wanted in a car and in price. More

Working with Matt and his team was refreshingly easy compared to other new car experiences. Everyone was friendly, helpful and knowledgeable but not pushy. The team made the process and paperwork flow r compared to other new car experiences. Everyone was friendly, helpful and knowledgeable but not pushy. The team made the process and paperwork flow relatively quickly. More

Our experience was very relaxing, if that seems possible at a car dealership. Never once did we hear "what is it going to take to get you in this car today, tomorrow, or next week". Matt knew the purchase o at a car dealership. Never once did we hear "what is it going to take to get you in this car today, tomorrow, or next week". Matt knew the purchase of a car was a big commitment and did not pressure us to buy from him. He understood the value of research for his customer to gain all the facts and data that were needed for a sizable financial commitment. Matt was very patient with us when navigating through the intricacies of the car. I would not hesitate to recommend a friend or family member to purchase a car from Elk Grove Mazda. We also had a great experience with Ron the Finance manager. More

The service here was great, and I really felt like they were trying to help me get a good deal. They took a lot of the stress out of the process by offering an across-the-board discount off of the MSRP, a were trying to help me get a good deal. They took a lot of the stress out of the process by offering an across-the-board discount off of the MSRP, and it was nice to not have to haggle. I would definitely come back. More

This is a great dealership for several reasons: 1) information is shared/given freely and without being pushy; 2) any pressure to "buy the car today" was minimal and non-invasive, 3) communication via information is shared/given freely and without being pushy; 2) any pressure to "buy the car today" was minimal and non-invasive, 3) communication via email was outstanding and allowed me to get answers in writing so that I could feel confident everyone was on the same page, and 4) I am a bit obsessive about neatness and organization so I liked that my paperwork was always easily located, I never saw a cluttered desk or dirty showroom area and the finance manager, Ron, was exceedingly organized in presenting the paperwork. More

Both Matt and Garrett were devoted to helping me make the best decision on which car was right for me and for my budget. Garrett patiently went through various financing scenarios, and Matt diligently pursue best decision on which car was right for me and for my budget. Garrett patiently went through various financing scenarios, and Matt diligently pursued lease options. They both went above and beyond for me, including getting all paperwork in order so I could just come in and sign. I drove away in a leased Mazda3 hatchback, and love it! A huge thanks to both Matt and Garrett. ;) More

Matt was an excellent sales associate. He was not pushy or aggressive, simply gave us the information we needed to make our decision.Its rare to find a person of his caliber in car sales. Thank you! or aggressive, simply gave us the information we needed to make our decision.Its rare to find a person of his caliber in car sales. Thank you! More

I had a wonderful experience purchasing my NEW Mazda 3 Sport from Matt Heidrich at Mazda of Elk Grove. I came to the Elk Grove store after having a sour experience at another Mazda dealership and it left Sport from Matt Heidrich at Mazda of Elk Grove. I came to the Elk Grove store after having a sour experience at another Mazda dealership and it left me guarded when approaching the store. Thankfully I was able to work with Matt and have an easy and comfortable experience purchasing my car. It will soon be time for my wife to get a new car, and I will not hesitate to first contact Matt at Elk Grove Mazda to work with again. As a salesperson myself, I know that customer service and the customer experience go a long way, and I can say without hesitation that this dealership has earned my repeat business with their dedication and understanding on what makes a successful business. More