Mazda of Elk Grove

Walked in after having called into the dealer and speaking with garrett over the phone. i came in the next day and bought a mazda 3 from him. Very professional and he took care of me and my mother. a speaking with garrett over the phone. i came in the next day and bought a mazda 3 from him. Very professional and he took care of me and my mother. all our questions were anwsered and he spent time with us showing us the car and the ins and outs of it before the test drive. great experience from him. steve was also amazing! really liked how he took things as slow or as fast as we needed, and helped us understand the process of buying and making sure we were getting everything we could out of the deal so we came out on top. More

Garret was a great salesman. We shopped for many weeks and dealt with several dealerships and salesmen. Garret and the Elk Grove team's professionalism were second to none. Great car buying experience. and dealt with several dealerships and salesmen. Garret and the Elk Grove team's professionalism were second to none. Great car buying experience. Steer clear from the other Mazda Dealerships. More

Garrett was extremely helpful and professional at all times. He went out of his way to insure that I received to best service and price. I have been involved with several other online purchases and Garre times. He went out of his way to insure that I received to best service and price. I have been involved with several other online purchases and Garrett did an outstanding job dealing with the varied challenges that these deals can present. I highly recommend Garrett and Elk Grove Mazda. More

Had a great experience when I was purchasing my new speed 3. I had contacted Garrett about a month and a half before actually purchasing my vehicle and he was willing to deal with all of the time it took to 3. I had contacted Garrett about a month and a half before actually purchasing my vehicle and he was willing to deal with all of the time it took to make it all happen. Between the price of the car all through email and having to set up a time to where my dad could come up here from SoCal to make the deal happen. Thank you for your time and patience during this time Garrett! More

Rachel Smolich took the time to listen to my preferences and choices, and then responded with them in mind. She allowed me to be a little indecisive, but never took advantage of that fact, and didn't try t and choices, and then responded with them in mind. She allowed me to be a little indecisive, but never took advantage of that fact, and didn't try to sell me something I didn't want. She was patient, showing me both the Miata I ended up buying as well as a Mazda 3, which is the make of my current car. She emailed, texted, and talked to me on the phone over the 3 days between my initial visit and the purchase date, and was very responsive to my questions and any concerns I had. Whatever part she played in the internal decisions that allowed us to arrive at a price I was happy with worked very well. I left feeling great about my new Miata, of course, but also with a pleasant feeling about the whole experience. Steve Wray likewise listened to me and was very efficient and clear in his dealing with me over the paperwork. I had had a negative experience with another dealer in the past who made a mistake on the DMV paperwork (which I had to correct with the DMV), and Steve took the time to show me that he had made sure that mistake would not be happening this time. He clearly knows his stuff in the paperwork department, and didn't keep me waiting or spend unnecessary time as he ran through the various papers. More

Joshua was kind and patient as we decided between a CX-5 and CX-9. We took our time and made several dealership visits. The team at Elk Grove Mazda went out of their way to answer our questions and still and CX-9. We took our time and made several dealership visits. The team at Elk Grove Mazda went out of their way to answer our questions and still gave us the space to make our own decision. We are happy with our shopping and buying experience and will recommend Joshua and Elk Grove Mazda to others. More

My Fiance and I really enjoyed the experience we had at Mazda of Elk Grove. We went in with a game plan, but soon felt like we didn't need to hide our cards. The sales staff were open and transparent throu Mazda of Elk Grove. We went in with a game plan, but soon felt like we didn't need to hide our cards. The sales staff were open and transparent throughout the whole transaction and that made us feel great about spending a little bit more than we had planned. We got everything we wanted in our new CX-5 and absolutely love our car! The only issue we really had was that when we went to take the car home that night, it had been poorly detailed. Dirt was in all of the door jams and it didn't look like it was cleaned very well. Upon finding all of the remaining dirt, Rachel quickly offered to have a full detail done the next morning. We brought our CX-5 in and it came out sparkling. Any issue we have had has been handled quickly and professionally. When we do come to visit for our regular maintenance on the car we still get greeted with a genuine hello and we do not feel like we were just another number on their sales board. We feel special and taken care of, and when you buy a new car and make such a big commitment, it's nice to know that the dealer is still there for you after the purchase. Thank you so much Mazda of Elk Grove! More

Amazing customer service! Autumn was a pleasure to work with who really took the time to help me find exactly the right car. Not only would i recommend Autumn to any customer looking to buy but the dealers with who really took the time to help me find exactly the right car. Not only would i recommend Autumn to any customer looking to buy but the dealership in whole was wonderful. Comfortable sitting area, refreshments and ps3 all available. More

first time buying a car from a dealership. garrett made it a really easy experience for me. This dealership made feel like I was family. I am a proud owner of a 2012 mazda 6. i highly recommend this deale it a really easy experience for me. This dealership made feel like I was family. I am a proud owner of a 2012 mazda 6. i highly recommend this dealership for anyone looking for a reliable car and great and trusting buying experience. More

I had a great experience with everyone who helped me. Jon and Anthony were able to answer every question I had. They were extremely knowledgeable and made me feel comfortable with my purchase decision.Their and Anthony were able to answer every question I had. They were extremely knowledgeable and made me feel comfortable with my purchase decision.Their suggestions and advice was appreciated and taken into consideration. Although I already knew which vehicle I wanted, they made they process easy, smooth, and quick so all I had to do was come in, sign the paperwork, and drive away in my brand new car. More