Mazda of Elk Grove

I've purchased two new Mazdas from Mazda of Elk Grove since March, 2013., and will continue to patronize your outstanding dealership in the future. Each member of the staff I dealt with, particularly Ga since March, 2013., and will continue to patronize your outstanding dealership in the future. Each member of the staff I dealt with, particularly Garrett Oxneas, was professional and efficient. They valued my time, shot straight, and did not insult my intelligence with gimmicks, deception, or pressure. Buying the first car, I kept waiting to be jerked around, but never was. Buying the second car was like settling a minor transaction among friends. Garrett and his associates were incredibly thorough and aware of every thing that needed to be done. It was fast, methodical, and 100% clear at every step during the purchase. I would also like to compliment your service department, especially Joe Holdsworth, who were all over a minor issue with the battery in the first car. I feel confident that I have received, and will continue to receive, the best deal, financing, service and overall treatment possible. Yours is a unique and exceptional dealership on every level. I am happy to share my tremendous experience with you. Sincerely, James D. Reevesman More

Best car buying experience ever, due to the outstanding efforts of Garrett Oxnaes and Ron Kostusak. We were not expecting to purchase a car, but were fortunate enough to get Garrett as our sales person. efforts of Garrett Oxnaes and Ron Kostusak. We were not expecting to purchase a car, but were fortunate enough to get Garrett as our sales person. He found just the right car for us, except it had a roof rack which we did not like. Before we knew it, the roof rack was removed and we received credit for it. We purchased the car and are now . proud Mazda CX5 owners. We would highly recommend Mazda of Elk Grove, and Garrett Oxnaes to any one wishing to purchase a car. Bill and Charleen Rinkleib More

Had a great experience. Mazda of Elk Grove made buying a new car easy and hassle free. Would recommend this dealership when looking into purchasing a new car. new car easy and hassle free. Would recommend this dealership when looking into purchasing a new car. More

It was a very positive experience. Matt understood well his job to earn our business. No pressure, but rather a good two-party dialog about buying and seeking a car. Very strong and clear communications his job to earn our business. No pressure, but rather a good two-party dialog about buying and seeking a car. Very strong and clear communications as well. More

When you think about buying a car it almost feels the same as going to the dentist one of those things you don't want to do but you have too, but this experience was the total opposite it took me by surp same as going to the dentist one of those things you don't want to do but you have too, but this experience was the total opposite it took me by surprise from beginning to end. The negotiating happened all through email I didn't have to sit in a dealership for 6 hours going back and forth to get a price I want, he simply had everything done by the time I got to the dealership, he made it as painless as possible but at the same time providing great customer experience. This dealership and Garrett made me believe again that there are people with integrity in the car business and there are people there that actually care. Thanks a lot Garrett and Grant for making this the best car buying experience I've had. More

I just purchased a 2014 CX5 Grand Touring vehicle on August 28th. My experience with Mazda of Elk Grove, CA has everything to do with their sales staff and especially Matt Heidrich. Shay responded t August 28th. My experience with Mazda of Elk Grove, CA has everything to do with their sales staff and especially Matt Heidrich. Shay responded to my email sent through The Car Pro website. Shay's responsiveness via email & text messaging really started the process. Matt had my vehicle ready for a test drive and made every aspect of my CX5 purchase enjoyable - yep, Enjoyable. It was a pleasure working with Matt, no question too silly, he really knew everything about this vehicle. Matt was professional, friendly, and has true passion providing Excellent customer service. Thank you Matt! kch-Folsom PS: Steve Wray also was great to work with. Building trust in the finance portion of a purchase is not always easy or fun; but a customer who is freely signing a Spanish-only form, and not realizing it is priceless. Thank you Steve for catching that for us and giving this customer a good laugh to share. .................................. "A satisfied customer is the best business strategy of all." ~ Michael LeBoeuf "The more you engage with customers the clearer things become and the easier it is to determine what you should be doing." ~ John Russell, President, Harley Davidson More

My experience was great. The sales man was very patient and informative. He worked with us every step of the way and made sure that we got the vehicle we wanted and at the best possible price. None of the and informative. He worked with us every step of the way and made sure that we got the vehicle we wanted and at the best possible price. None of the employees ever pressured me into a vehicle. They treated me like family. I would defiantly recommend the Elk Grove Mazda dealership. Thank you again Garrett for all of your help. More

Garrett was an excellent salesman and went above and beyond the call of duty in everything we asked for. We would give him an A +++. He spent about an hour explaining all the functions of the car. Felt beyond the call of duty in everything we asked for. We would give him an A +++. He spent about an hour explaining all the functions of the car. Felt very comfortable with him!! Clayton & Marta Wilson More

This was the best car experience I have ever experienced! Garrett Oxnaes is awesome in sales listened to my price range never once tryed to sell me something extra and most of all he was not persistent like Garrett Oxnaes is awesome in sales listened to my price range never once tryed to sell me something extra and most of all he was not persistent like he had to make a sale! I was in and out in my 2013 less than 2 hours no surprises. Ron Kostusak did the finance aspect and that was another great experience! After my experience with these two great guys at Elk Grove Mazda I will not go anywhere else! Thanks for a very pleasant fun experience! More

My husband purchased a new car in March and Garrett Oxnaes was his salesperson. Garrett left a great impression on my husband due to his professionalism and wonderful customer service. When my vehicl Oxnaes was his salesperson. Garrett left a great impression on my husband due to his professionalism and wonderful customer service. When my vehicle recently broke down, and I was in need of a new vehicle, my husband suggested we return to the Nissan/Mazda dealership and ask for Garrett's assistance. Garrett and Ron took great care of me and listened to what I wanted in a car and in price. More