Mazda of Elk Grove

Garrett was very informative and honest. Buying a new car is always very stressful, but it was a pleasure to buy our car from Garret. car is always very stressful, but it was a pleasure to buy our car from Garret. More

After researching and test driving a number of small SUVs I chose the Mazda CX-5 and test drove it at the closest Mazda dealership. I wasn't happy with their service so called the other two local dealerships I chose the Mazda CX-5 and test drove it at the closest Mazda dealership. I wasn't happy with their service so called the other two local dealerships. I liked the Elk Grove phone salesman the best (unfortunately I don't have his name) and when he told me their dealership extended the drivetrain warranty to 100,000 miles - that clinched it. My son took it from there and got an internet quote. We met with our salesman, Garett Oxnaes who smoothed out our complex method of paying. I really appreciated that he took a lot of time making sure I knew the ins and outs of operating my new CX-5, especially the bluetooth system. In fact, he set it up with my iPhone for me. Garett was great, he got along great with both my son and me. More

Shailene Briggs was the reason that we considered going to the dealership in the first place. She was pleasant and knowledgable over the phone. Her demeanor on the phone brought us to the dealership. Sh to the dealership in the first place. She was pleasant and knowledgable over the phone. Her demeanor on the phone brought us to the dealership. She was efficient and friendly in person and managed to make a usually stressful process surprisingly quick and easy. More

Amazing small dealer, At first I was weary about going to a dealer so small and ALMOST just drove to Roseville and went to autonation... But decided to give my local dealer a shot first.. I went to the dea a dealer so small and ALMOST just drove to Roseville and went to autonation... But decided to give my local dealer a shot first.. I went to the dealer and met a wonderful sales girl named Autumn B. she was very knowledgable about the Mazda product and helpful in my selection, She let me drive several Mazda3's without much sales pressure and was very friendly. Orginally I almost didn't buy from he dealer because walking the lot I only saw silver,black and grey cars. I was buying this for my wife and wanted a little more POP.. That night I decided to go home and look around for maybe a red or a blue one in my area and low and behold Mazda of elk grove had a red one?!? I called Autumn back the next day and provided her with the stock number and she was able to find it in the over flow lot... we set an appt and it was washed and gassed up when I arrived... ((btw on a side note,,,, thank you for washing it, nothing drives me more crazy than test driving a dirty car)) I then was greeted by Anthony, this is Autumns closer, he was a great guy and really did everything he could to get me into the car I wanted... I really did honestly feel that he wanted to help me and not just make money for the dealer... At the end of the Day I ended up with a pretty red Mazda3 for the wife and she loved it. SIDEBAR:: This dealer really does go above and beyond offering, free towing, 1st oil change free, free soda and wifi, free 5/50k power train warranty on top of the normal mazda warranty... this is some pretty cool freebies you get....... I do wish I was able to get the first 25k miles maintence free, If you think about it it's really only 5 oil changes but this would really make loyalty to the dealer HUGE and other car companies already do this for no extra charge. ie; toyota, bmw, dodge, fiat, ford..... It would really push the customer service over the top.. Thanks again Mazda of Elk grove Iam a fan Eddie Cook More

This is by far the best car buying experience I have ever had! They were helpful, but not pushy, and service since buying my vehicle has been nothing but the best. I have always been treated with respect and had! They were helpful, but not pushy, and service since buying my vehicle has been nothing but the best. I have always been treated with respect and like I was a valued consumer. I would recommend them to any and everyone, and will definitely be heading back there when I am ready for my next new vehicle. More

Garrett was very professional and easy to work with. We worked out the deal over the phone and he prepared all the documents before I got there. Garrett even stayed after his shift to ensure I was taken c worked out the deal over the phone and he prepared all the documents before I got there. Garrett even stayed after his shift to ensure I was taken care of. The overall transaction was very quick and organized. It was well worth the 2 hours drive to Elk Grove. I would highly recommend purchasing from Elk Grove Mazda. All the people at the dealer were very friendly. The Finance Manager, Steve was also a delight to work with. He was also very friendly and professional. Having purchased many many new cars over the years, I would have to rank Elk Grove Mazda as one of the best. More

The employees at Mazda of Elk Grove were welcoming and provided optimal customer service without the stereotype "car salesmen" personality. The employee that helped us with the purchase worked to find the provided optimal customer service without the stereotype "car salesmen" personality. The employee that helped us with the purchase worked to find the best value and deals to ensure we drove out of the lot satisfied. Even when an issue did arise, we were unable to leave with a full tank of gas since the gas stations was out of service, they ensured us that we could come back any other day for our free tank of gas. They made sure that no issue was left untouched. I appreciated there assistance and willingness to ensure that the color and model was the one right for our needs and desires. Would recommend this care dealership because of the friendly staff that goes out of their way to help the customer without the "car salesmen" stereotype. More

Garrett not only sold me my car, he assists me everytime I take the car in for service and makes sure I am still having a good expereince. Garett assisted me through the entire process of my purchase and I I take the car in for service and makes sure I am still having a good expereince. Garett assisted me through the entire process of my purchase and I could not have been happier. Mazda of Elk Grove is lucky to have him. When it's time for a new car, Garrett will be the first person I call. The service department also takes good care of customers and the cars that come through. They are thorough and will help in any way possible. Peter More

Shailene was upfront and honest with every aspect of the sale. We felt very comfortable when purchasing our vehicle and she was super patient with us!!! Thank you again!! sale. We felt very comfortable when purchasing our vehicle and she was super patient with us!!! Thank you again!! More

Shailene was an excellent salesperson. She listened when we stated the amount we wanted to spend and the monthly payments we wanted without giving us any pressure.She offered us several choices of cars and we stated the amount we wanted to spend and the monthly payments we wanted without giving us any pressure.She offered us several choices of cars and worked hard to get us the right deal.Shailene was professional yet very friendly. My wife and I have purchased 4 cars from the Nissan and Mazda dealerships in Elk Grove and every experience has been great. Shailene is another example of that. More