Mazda of Elk Grove

Both Matt and Autumn were very helpful and low pressure compared to other dealers I had visited. Autumn took me on the test drives and was very patient with me. Matt was very helpful with the paper work/fi compared to other dealers I had visited. Autumn took me on the test drives and was very patient with me. Matt was very helpful with the paper work/financing process and going over the manual and workings of the car, setting up my bluetooth. More

I have owned my new 2014 Mazda3 for two nights now and I am so happy with it. I'm very happy with the service that was provided to me by Garrett. He is very friendly and easy to talk to. It was my first car am so happy with it. I'm very happy with the service that was provided to me by Garrett. He is very friendly and easy to talk to. It was my first car purchase on my own and he was extremely easy to deal with and make sense of everything. I am extremely happy with my vehicle and the service that Garrett, and his crew, has provided me. I would absolutely recommend Mazda of Elk Grove to anyone! More

I was excited to be buying a new car and Shay was so helpful and friendly. I was nervous about getting a pushy salesperson but she was super patient and worked really hard to get me the best interest ra helpful and friendly. I was nervous about getting a pushy salesperson but she was super patient and worked really hard to get me the best interest rate. I will be telling all my friends about her and I plan on doing business with her in the future! More

My experience with Mazda of Elk Grove was overwhelmingly positive. Being my first new car purchase, I began my online shopping and research feeling very cautious (and quite possibly a little paranoid). When positive. Being my first new car purchase, I began my online shopping and research feeling very cautious (and quite possibly a little paranoid). When I settled on a make and model, I ultimately decided to make the trip to Mazda of Elk Grove in large part due to Matthew. He was was extremely helpful, informative, and very pleasant to interact with. He guided me through the process in a friendly and efficient manner...without the patronizing attitude I've encountered from salespeople at other lots, and with other large purchases. In terms of service, he went above and beyond what I expected, and he got me a great deal! I came away from my first new car purchase experience feeling really good about it. I would absolutely recommend Matthew and Mazda of Elk Grove to anybody and I would DEFINITELY purchase from them again! More

Shailene Briggs, was very professional, very knowledgeable. She was able to answer all my questions and was very patient with me. I would buy from her again. knowledgeable. She was able to answer all my questions and was very patient with me. I would buy from her again. More

The staff at the mazda od elk grove are awesome. They really understand what true customer service is. I went in with a set mind on what I wanted and they were there to give me the best deal for my buck. really understand what true customer service is. I went in with a set mind on what I wanted and they were there to give me the best deal for my buck. I purchased a 2010 Nissan Sentra and I absolutely love it. They didn't try to up-sell me or show me things I didn't want. they listened and at the end of it all I left with the car ive been searching for. Matt went above and beyond my expectations and I thank you. To the staff at Mazda and Nissan of Elk Grove Thank you. More

Ordering parts and getting the correct parts can be very hard at times, but having Bill Thiessen and Kao Chao at the Mazda of Elk Grove parts department makes it very easy and simple. Bill is always 100% ac hard at times, but having Bill Thiessen and Kao Chao at the Mazda of Elk Grove parts department makes it very easy and simple. Bill is always 100% accurate with parts orders and at times will even deliver the parts himself. Kao is a great leader for that parts department and always takes good care of his customers. I recommend Bill and Kao to every shop/vender I talk to. The only thing I would suggest is to have your main counter guys work Monday thru Friday. Most shops order Mondays thru Fridays and its assurance knowing Bill and Kao are the two guys we can count on during the work week. Great job guys! Keep up the good work! More

Being based in Nevada, not a lot of dealerships wanted to interact with me until I was on their lot. Rachel was in contact with me prior to my visit, setting up the deal and then getting as much of the work interact with me until I was on their lot. Rachel was in contact with me prior to my visit, setting up the deal and then getting as much of the work done over the phone as possible. When we arrived, she was very helpful, knowledgeable and really understood what I was looking for. There were no games and no hassle. I really appreciate the service I was given by the whole team. Everyone was incredibly kind and it made for the best car buying experience I have ever had. Thanks! More

I was refereed here by a very good friend of mine who bought a car here. I set up an appointment and the sales person was right on time awaiting my arrival with an idea of what vehicles to show me. She a bought a car here. I set up an appointment and the sales person was right on time awaiting my arrival with an idea of what vehicles to show me. She actively listened, and didn't try and push me into a car that I didn't need, she focused on just the things I wanted She was NOT pushy in anyway and if she didn't know the answer to a question she found it. I drove off the lot in my brand new Mazda 3 the same day and I love my car! I would recommend this dealer to anyone that asked. Awesome job! More

Garrett was great with us. Very knowlegeable and professional. Made this experience easy and enjoyable. He was able to answer all of our questions we had. professional. Made this experience easy and enjoyable. He was able to answer all of our questions we had. More