Mazda of Elk Grove

Very great service with a friendly laid-back environment. Had the car I was looking for at a great price! Called the night before, went down the next day to check it out and walked away a car I couldn't be h Had the car I was looking for at a great price! Called the night before, went down the next day to check it out and walked away a car I couldn't be happier with. The only thing that wasn't up to par with the rest of the experience was that I bought a used car and they didn't do the best job of cleaning it on the inside. Although the outside was immaculate, there were some obvious marks, smudges and dirt that should have been address. I sure had it been a new car, this would not have been the case. Maybe its because I clean my own car that I'm so particular and I have OCD when it comes to these things. Other than that I would recommend this dealership to anyone. More

Ratish was GREAT! He was very friendly and patient with us and we NEVER felt the least bit pressured. Both Anthony and Grant were a big help in taking care of the paperwork and the financing. Being calle us and we NEVER felt the least bit pressured. Both Anthony and Grant were a big help in taking care of the paperwork and the financing. Being called the next day with a better/lower rate was the icing on the cake. More

Great experience. Everyone was extremely nice and always made sure I was help. Everyone was easy to talk to and they were very relatable. I was help by Garrett and he was extremely helpful and took the time made sure I was help. Everyone was easy to talk to and they were very relatable. I was help by Garrett and he was extremely helpful and took the time to make sure that I understood everything about the car I was and eventually bought. More

Great customer service. They work with me to get my price and help with out the door with lighting speed after they found out I was getting sick. Would recommend both Matt and Jon. They were so nice. I have and help with out the door with lighting speed after they found out I was getting sick. Would recommend both Matt and Jon. They were so nice. I have been in contact with them for three week to get a deal and they have been very patient. Superb service!! More

I went into the process of buying a car with a massive distrust for any car salesman. The dealerships and salesmen I encountered during the process of buying my car helped reinforce my wariness. Amazingly distrust for any car salesman. The dealerships and salesmen I encountered during the process of buying my car helped reinforce my wariness. Amazingly, Matt Heidrich was able to overcome my (much deserved) bias towards the people in his profession. Whether you, like me, did your research and are ready to "go to battle" to buy a car; or are looking for a comfortable, hassle free, enjoyable experience, I would strongly recommend working with Matt. More

Great service with no pressure. Rachel was very knowledgeable of the vehicle and let us take our time in our decision. Friendly staff and everyone we talk to was willing to answer our questions. I knowledgeable of the vehicle and let us take our time in our decision. Friendly staff and everyone we talk to was willing to answer our questions. I would recommend Mazda of Elk Grove to anyone looking to purchase a car. Thanks for the great service!! More

I highly recommend working Shay and getting a opportunity to speak with Grant. Very down to earth people and as long as you are nice, transparent and work together with these people, they will surely work to to speak with Grant. Very down to earth people and as long as you are nice, transparent and work together with these people, they will surely work together with you. I was very happy with my price, and through getting to know Shay and Grant, it was a wonderful experience that I highly recommend to others. More

Very friendly and knowledge. Made purchasing a new car a pleasant experience. Shailene answered all of my questions and made every effort to ensure I got exactly what I was looking for. pleasant experience. Shailene answered all of my questions and made every effort to ensure I got exactly what I was looking for. More

My shopping experience at Mazda was very pleasant. It was nice to work with a female sales lady rather than a man, being that I'm a woman myself. Shailene was very helpful and understanding of my financial w nice to work with a female sales lady rather than a man, being that I'm a woman myself. Shailene was very helpful and understanding of my financial wants and needs and she was able to negotiate a price that I was comfortable with. More

Excellent car buying experience. Rachel contacted me within 10 minutes of my online request regarding a Mazda 6, answered all my questions and exchanged texts even when she was at home after hours. She within 10 minutes of my online request regarding a Mazda 6, answered all my questions and exchanged texts even when she was at home after hours. She was knowledgable, patient and not pushy. Her partner Shay was very friendly and a great listener. She even kept my 7yr old busy in their great kid area while we were doing the paperwork. Steve in finance was awesome. He was very thorough and down to earth. We were done in 2 hours, fastest car purchase ever. We love our Mazda 6! Thank you! More