Mazda of Elk Grove

Great buying experience Worked with Rachel on purchasing a used Mazda3. Knew what I was looking for, but Rachel let me test drive multiple cars until I decided the one I want Worked with Rachel on purchasing a used Mazda3. Knew what I was looking for, but Rachel let me test drive multiple cars until I decided the one I wanted. Thanks Rachel! Great buying experience at Elk Grove Mazda. More

Awesome Experience I have never been as pleased with a car purchase experience as I am with Mazda of Elk Grove, all due to Garrett Oxnaes. No pressure what so ever. Ga I have never been as pleased with a car purchase experience as I am with Mazda of Elk Grove, all due to Garrett Oxnaes. No pressure what so ever. Garrett was quite the professional gentleman and so pleasant to work with (I want to adopt him). Very knowledgeable and knowing I was also looking at the Nissan Rogue, he did not try to sway me, which really helped with my car search experience. Even dealing with the Finance Manager, Steve Wray, I did not feel pressure and that too was a pleasant experience. Thank You MAZDA for staffing exceptional employees. More

Wonderful buying experience!! The overall buying experience at Elk Grove Mazda could not have been better. We set an appointment to meet with Garrett and we arrived early and were The overall buying experience at Elk Grove Mazda could not have been better. We set an appointment to meet with Garrett and we arrived early and were greated immediatly. Garrett had the car ready for us to view and we immediately started the test drive. It was clear to me that Garrett really knew a lot about the car we were interested in and all of the features it offered. I was impressed to say the least! After a very thorough, nearly hour long test drive, we got the ball rolling on trading in and purchasing our new Mazda. After a little negotiation and dealing with Grant, the sales manager we all agreed on a reasoanble deal. It was near closing time and to make sure we left with the car that night Garrett had the car detailed and filled with a complementery tank of gas before the detail staff left. We moved on to finance and worked with Steve, who is very friendly. He explained options such as pre-paid maintance and extended warranties and was honest about what worked for our driving situation. Upon signing they all made sure we didn't have additional questions and Garrett saw us off by taking pictures for us with our new car. Our experience was top notch and would definitely purchase again with Garrett and Elk Grove Mazda. More

great experience, great people, great car We bought a used car at the Elk Grove Nissan/Mazda dealership. From the first interaction with our salesman Jon Alcoriza, to wrapping up the financing We bought a used car at the Elk Grove Nissan/Mazda dealership. From the first interaction with our salesman Jon Alcoriza, to wrapping up the financing, and signing papers, our experience at Elk Grove Nissan/Mazda was fantastic. Jon was very friendly and professional. He did not give off that "pushy salesman" vibe so that was refreshing. Everyone we interacted with seemed happy to work there, and were all very personable. Overall, a very good purchasing experience. Top notch place. More

The Customer Service made it so easy I am one of those... The Paul Blanco's. The ones who thought they had no chance but to believe the crap the Paul Blanco's believed. After some very ba I am one of those... The Paul Blanco's. The ones who thought they had no chance but to believe the crap the Paul Blanco's believed. After some very bad experiences at Paul Blanco, I knew I needed something different. I went to imotors.com and put in the car I have always wanted, Mazda3 Hatchback. Within minutes I received a dozen phone calls but Elk Grove Mazda's Maverick America stood out. He listened to me.. Accepted my terms and helped me find the car I wanted. It was painless and it was hard to hold back the tears as I signed the paperwork that would ensure I was driving away with My Mazda3. My credit was bad... My trade in beyond crappy, and all hope diminished by the Paul Blanco experience, but here I am with my hatchback in the driveway. I will be a lifetime customer of the ownership group that Elk Grove Mazda is part off. Best part is I have a payment I can afford, a car I love, and I am counting down the days I can again make a deal at Elk Grove Mazda when its upgrade time. More

Great dealership for Mazda service and purchase Everyone at dealership was very helpful, especially Maverick who help me purchase my car. Unfortunately, finance manager was quite pushy, but overall Everyone at dealership was very helpful, especially Maverick who help me purchase my car. Unfortunately, finance manager was quite pushy, but overall experience was very pleasant. More

Jaik went the extra mile, literally I had spent the past few months looking for a replacement for my 2004 Mazda3 hatchback. Most cars I test drove were really not as described, or just I had spent the past few months looking for a replacement for my 2004 Mazda3 hatchback. Most cars I test drove were really not as described, or just not right, and most dealerships would screw me on the trade-in value, even though they claimed they follow Kelly Blue Book. So, my wife and I decided to drive 2 hours from the S.F. Peninsula to see this hard to find, low miles, certified used Mazda CX-7 s GT. Jaik, a young but very friendly and knowledgeable professional, took us on a good test drive and I was sold. The environment at Mazda of Elk Grove was clean, laid back, pleasant and a relaxing place to be. Jaik help gets us the actual trade value for my Mazda3, and I was pleased to purchase the CX-7 as a suitable upgrade. The detailers could have cleaned the interior better, but since it was late, I guess they didn't have time to do it thoroughly. It was around 9 pm when we left to get dinner nearby first before the long drive home. While we were eating, Jaik called us because there were a couple of items left in the old car, and he drove to the restaurant to hand the items to us. Literally, he went the extra mile. We wish him well on his career. More

Excellent Experience! I visited Mazda of Elk Grove to test drive a 2014 Mazda 6 and make the purchase several months later. I was greeted by Rachel Smolich. She showed me t I visited Mazda of Elk Grove to test drive a 2014 Mazda 6 and make the purchase several months later. I was greeted by Rachel Smolich. She showed me the cars available and I fell in love with the 2015 Mazda 6i. She walked me efficiently and effortlessly through the buying process. Steve Wray was the financial manager who assisted me with the numbers. He found the perfect price, interest rate, and warranty to meet my needs. He explained each document I signed and provided invaluable information about how to obtain a refund for my trade in. It was the absolute best experience I've had at a car dealership and I left with an amazing vehicle. The extras offered with the vehicles at Mazda of Elk Grove are an excellent compliment to the superior customer service! More

Thankful that I got a car. Thanks to Garret and Steve for their Professional, Resourceful, Gratifying experience in the transaction from beginning to end. I will tell my friends Thanks to Garret and Steve for their Professional, Resourceful, Gratifying experience in the transaction from beginning to end. I will tell my friends about elk grove mazda. Thank You! More

Awesome New purchase experience!! Garrett, was great to work with, He made the sales painless for me and has the car I wanted. I would highly recommend him to all my family and friend Garrett, was great to work with, He made the sales painless for me and has the car I wanted. I would highly recommend him to all my family and friends.. He is easy to work with and really knows his product.. When he delivered car he explained all the features on the car to a T.. He is an awesome sales man and he even bought me a Starbuck coffee which I thought was Kool... Thank for a Great Experience, Arcy M More