Mazda of Elk Grove

The BEST customer service I was rear ended and my car was totaled. I had to go find a new car in a short amount of time. I have never owned a Mazda but did some research and I was rear ended and my car was totaled. I had to go find a new car in a short amount of time. I have never owned a Mazda but did some research and decided to look at CX5's. Radish helped us on our first trip there to get preliminary information. He was great and answered all our questions with no pressure to buy. So we went back two days later so I could test drive a car. Radish was off so Garrett Oxnaes helped us. He is the best Sales Person my husband and I have ever dealt with!!!!! He was knowledgeable and able to answer every question we had. He demonstrated all the safety features for me. He never pressured us to buy but took the time to make sure we saw/understood all the great features/benefits of the car. He made the buying process from beginning to end a pleasant experience. I could go on and on, but just know you would get exceptional service if you ask for Garrett. If I owned my own business I would hire Garrett as part of my management team, he's that good. Everyone at the dealership was helpful and friendly!!! More

Employee Sales Rep I was very pleased with my Sales Rep, he was so helpful and pleasent. Jaik Willmon went out of his way to help very special. I was very pleased with my Sales Rep, he was so helpful and pleasent. Jaik Willmon went out of his way to help very special. More

They do what they say they will do! End of Story. I had a bad experience at a large dealership in Roseville. I called Mazda of Elk Grove and told Jaik about the bad experience along with the deal I w I had a bad experience at a large dealership in Roseville. I called Mazda of Elk Grove and told Jaik about the bad experience along with the deal I was working on with them and my trade in value. They agreed to give me the same, screaming deal, as the other dealership (but unlike the other place, they lived up to the promise of getting me in and out quickly with my 3 year old in tow along with having the ACTUAL vehicle I called about in stock, not at another dealership in San Jose). I didn't have to fill out any duplicate paperwork. Nor did I have any hassles with arguing over the details when I got to the dealership. WHAT JAIK AGREED TO OVER THE PHONE IS WHAT HAPPENED IMMEDIATELY WHEN I GOT TO THE DEALERSHIP! From start to finish I spent under two hours trading in my car and signing, yes signing, the paperwork for my new car. THIS IS HOW NEW CAR BUYING SHOULD BE! Go to Elk grove Mazda and ask for Jaik. You won't be disappointed, and more importantly, THEY WONT WASTE YOUR TIME. More

AMAZED AGAIN!!!! Once again we were amazed by Garrett, he is always there and ready to assist us! Would never buy a car from anyone else!! EG Mazda, you are so luck to Once again we were amazed by Garrett, he is always there and ready to assist us! Would never buy a car from anyone else!! EG Mazda, you are so luck to have him!!!! He is the reason why we come to EG Mazda to buy our cars. More

Great buying experience! Rachel was a pleasure to deal with! She was very helpful. Excellent to work with. Steve was also very kind to deal with. Great buying experience and L Rachel was a pleasure to deal with! She was very helpful. Excellent to work with. Steve was also very kind to deal with. Great buying experience and LOVE my new Miata ;) More

Great Car Buying Experience With No Nonsense Garrett was a pleasure to work with. He knew the product and inventory well, and worked with me to come to a very agreeable trade-in value and sale pr Garrett was a pleasure to work with. He knew the product and inventory well, and worked with me to come to a very agreeable trade-in value and sale price on a used Mazda3. I will be recommending Garrett and Mazda of Elk Grove to all my family and friends. More

Thank you for the best car buying experience yet Anthony Triggs and Steven Khuu were the best. My new Maxda CX9 is a beautiful stormy grey color. I love all the features which I knew how to use going Anthony Triggs and Steven Khuu were the best. My new Maxda CX9 is a beautiful stormy grey color. I love all the features which I knew how to use going out the door. I had a lot of choices in colors and features but Steven helped me narrow it down to the best one for me. Anthony told me I would love the CX9 and he was right. I got a great deal on a wonderful car. The whole experience at Mazda exceeded my expectations. Even at Finance It was efficient and easy for me. There is also a great surprise for you to use after buying your car. More

The Best Car Leasing Experience! My experience with Garret Oxnaes, Henry Ngo and Steven Wray at Mazda of Elk Grove was fantastic! There never was any pressure or hard negotiation, th My experience with Garret Oxnaes, Henry Ngo and Steven Wray at Mazda of Elk Grove was fantastic! There never was any pressure or hard negotiation, the team was very knowledgeable and helpful and my daughter was very happy with her new car! Without hesitation I would recommend Mazda of Elk Grove and particularly these individuals! Rick More

Great Experience! Had a great leasing experience in dealing with Garrett. Will go there again when I need my next new car. Garrett was very helpful with answering all m Had a great leasing experience in dealing with Garrett. Will go there again when I need my next new car. Garrett was very helpful with answering all my questions and pointing out features of the 2016 Mazda 6. Thanks! More

Quick and Easy Settled on a price even before I walked in the door. All I had to do was sign the papers and I was out the door with my new car. Great service, nobo Settled on a price even before I walked in the door. All I had to do was sign the papers and I was out the door with my new car. Great service, nobody hassled me with any extras and I got a good deal. Quite happy with my purchase, would definitely recommend this dealer to anyone looking for a Mazda. More