
Mazda of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It was okay. . I was very unsatisfied when I first got the car there were multiple thing wrong with the car I bought for instance the window would stay up unless I . I was very unsatisfied when I first got the car there were multiple thing wrong with the car I bought for instance the window would stay up unless I locked it, the CD player doesn't work the ash tray lighter doesn't work but most Impotantly the horn or anything on the steering wheel didn't work I was also promised from Nissan that I would get GAP at not extra charge which was never compromised and the car was very filthy but I had to rush to work after and couldn't talk to the manager when I did have time to contact the store I was brushed off and never called back until a month later one of the managers contacted me and insisted that I bring my car in to be fixed and cleaned. When I first found the problem and was dusted off like I was just a profit I wouldn't have ever recommended some one to this shop. But as of today I would definitely recommend this shop EJ, Kyle, and Anthony helped me out on getting an appointment to fix the problems on my car and were very friendly they went the extra mile so I wouldn't feel like I was being robbed by a dealership I am very happy they reached out to me fixed and redetailed my car! Thank you so much Mazda you guys are great! More
Terrific experience! I identified a car they had listed online. After discussing it with Fritz on the phone and online, I traveled from out of state to buy it. The car was I identified a car they had listed online. After discussing it with Fritz on the phone and online, I traveled from out of state to buy it. The car was exactly as described, the buying experience was quick and pleasant (no hidden charges!), everyone was pleasant and all questions were answered. I only rgret living too far away to take advantage of their service department! More
Parts Ordering I was able to order a part on their web page and quickly received an email for part verification and completed the ordering process. Kao Chao in the I was able to order a part on their web page and quickly received an email for part verification and completed the ordering process. Kao Chao in the parts department is very professional and made this task simple for me. Part is expected in one day....does it get any better than that? More
Garrett is the best Great customer service, a no pressure type of atmosphere. Most dealerships have pushy sales people that hound you as soon as you step on the lot. Not Great customer service, a no pressure type of atmosphere. Most dealerships have pushy sales people that hound you as soon as you step on the lot. Not this place. More
Professional, easy came back for another car! It was the smoothest and professional car buying experience I've ever had, that I came back for another car! Everyone was friendly and respectful. It was the smoothest and professional car buying experience I've ever had, that I came back for another car! Everyone was friendly and respectful. I recommend Mazda Elk Grove For your next vehicle purchase!! More
Very easy! Great experience! I would recommend this dealership to any of our family and friends! Super friendly and accommodating. And there is free soda and cof Great experience! I would recommend this dealership to any of our family and friends! Super friendly and accommodating. And there is free soda and coffee! More
Quick and Responsive Customer Service My beloved Mazda3 was totaled by a tree several weeks ago. Due to my positive experience with that car, I knew I wanted to stick with the brand. After My beloved Mazda3 was totaled by a tree several weeks ago. Due to my positive experience with that car, I knew I wanted to stick with the brand. After mixed experiences with other dealers, I decided to see what Elk Grove Mazda was all about based on their positive reviews. I did a lot of research and knew what I wanted and Garrett did a great job of helping me find the perfect vehicle for me. He helped me decide whether I actually even needed some features based on my driving habits. And was even able to track down the car in the color I wanted! If that wasn't enough, he made sure the finance team got me processed in no time. Definitely the fastest and least stressful car-buying experience I've ever had! More
Promises made are promises kept Just bought a 2016 Miata. There were none available to buy 6 weeks ago so I ordered one and waited. Garrett kept me up to date during the wait and it Just bought a 2016 Miata. There were none available to buy 6 weeks ago so I ordered one and waited. Garrett kept me up to date during the wait and it arrived early. They didn't try to have me pay over sticker and provided excellent customer service while I was there. They belong to the CUDL program and that made financing through my credit union a piece of cake. I would absolutely recommend this dealer to anyone. More
Enjoyable experience! We had a great car buying experience at Elk Grove Mazda. Matt Heinrich is a delightful individual to work with and a real 'car nut' whose enthusia We had a great car buying experience at Elk Grove Mazda. Matt Heinrich is a delightful individual to work with and a real 'car nut' whose enthusiasm for Mazda vehicles is genuine and infectious. I will recommend him and your dealership to any and all of my friends and family who are interested in a Mazda. More
Amazing customer service Rachel was great from the time she greeted us she was sweet smart very proficient girl knows her cars! She answered all our questions and concerns and Rachel was great from the time she greeted us she was sweet smart very proficient girl knows her cars! She answered all our questions and concerns and so helpful! More