Mazda of Elk Grove

Wonderful Experience & Great Service We called to ask about financing, he Nick helped us as best he could over the phone. We came in a few hours later and he was very helpful. As soon as We called to ask about financing, he Nick helped us as best he could over the phone. We came in a few hours later and he was very helpful. As soon as we sat down and explained our situation he was helping us too find the best way to buy a car. We test drove our car and were sold; this was our first buy and we couldnt have made a better choice. Paper work was an in and out process. Kyle was very clear with explaining all the terms of contract and policies. More

Great Experience I called this dealership several weeks ago and Isiaha invited me to come and test drive the Mazda CX-5, which we did the following day. Isiaha wasn't I called this dealership several weeks ago and Isiaha invited me to come and test drive the Mazda CX-5, which we did the following day. Isiaha wasn't available at the time and Matt stepped in an answered all our questions. He was very considerate of my husband who has a broken back and made sure he was comfortable while doing the test drive. There was no pressure to buy but we went back on 8/30/2016 to pick up our car, which was CX-5 Touring in the Deep Crystal Midnight Blue, which they transferred in from anther dearlership prior to our arrival. We had everything pre-approved and it was a seamless transaction due to the help of Isiaha and Grant the day before. When we arrived Trent made sure that everything got started until Matt arrived and finished our paperwork. Then went to Francisco in Finance and then back to Matt to go over the Technology in the car and then we drove home. We can' t say enough how great full we are for being treated with such curtesy by everyone at dearlership. Thank you for taking such good care of us. A+ and 5 Star rating for this dealership. More

Solid Dealership A good I had a good experience working with Garrett and Elias. I got a mazda 3 at a fair price and didn't feel pressured into buying the car. A good I had a good experience working with Garrett and Elias. I got a mazda 3 at a fair price and didn't feel pressured into buying the car. More

Buying a Mazda 3 iSport at Mazda of Elk Grove Garrett Oxnaes answered the phone when I "cold called" Mazda of Elk Grove. We scheduled a test drive, after which he stated that I could receive the c Garrett Oxnaes answered the phone when I "cold called" Mazda of Elk Grove. We scheduled a test drive, after which he stated that I could receive the car I chose with all options within 48 hours. I have bought many cars in the last 40 years, and buying a Mazda at Mazda of Elk Grove was a good experience. More

Straightforward, Honest and Easy! There really is a dealer out there that knows how to treat customers! I know, because I have been in the industry myself for over 25 yrs and safe for There really is a dealer out there that knows how to treat customers! I know, because I have been in the industry myself for over 25 yrs and safe for the time I ran things, I've been part of many stores who just didn't have the customers best interest at heart. Elk Grove Mazda was great! Told me what they would/could do, and then delivered in spades. My congrats to ownership and staff for their commitment to customer satisfaction and also service after the sale. Thank you again! More

Should have started with this dealer We spent 3 weeks following leads found on Craigs list. We chased car after car to find cars that were mis-represented and dealers who just plain lie. We spent 3 weeks following leads found on Craigs list. We chased car after car to find cars that were mis-represented and dealers who just plain lie. Then we went to Mazda of Elk Grove and met Ratish Singh. Our world changed as Radish was honest, caring, sincere and genuinely interested in making sure we got the right vehicle for us. He made us feel at ease and we were confident in everything he told us. Everyone we met and dealt with was professional and sincere. I highly recommend this dealership to anyone looking for an automobile. The big plus is they can be trusted. More

Smooth and stress free Salesman, Ratish, was courteous, personal, knowledgeable, and pressure-free. He demonstrated a clear understanding of our needs, personalized our ser Salesman, Ratish, was courteous, personal, knowledgeable, and pressure-free. He demonstrated a clear understanding of our needs, personalized our service, and provided realistic feedback that we appreciated. We didn't want to be pressured and we weren't. He provided care and knowledge that helped make our decision to proceed much easier. We decided to lease and in addition to Ratish's service, the finance process and service by was extremely smooth and very timely as well. It was a great experience and we wouldn't hesitate to recommend Ratish and Mazda of Elk Grove. More

Excellent Customer Relations Via Phone Conversation I called the dealership and Rachel answered the phone. She was friendly, knowledgeable and very helpful. I was very impressed as these days one usuall I called the dealership and Rachel answered the phone. She was friendly, knowledgeable and very helpful. I was very impressed as these days one usually gets someone on the phone with sub-par customer service skills. Thank you Rachel. Sincerely, Lisa Condon More

Leasing 101: Patient and courteous service with Rachel Never having leased before, I was prepared to work with a broker. I wanted a Mazda, and thought I knew what model. A neighbor referred me to Elk Grove Never having leased before, I was prepared to work with a broker. I wanted a Mazda, and thought I knew what model. A neighbor referred me to Elk Grove as one of the highest-rated dealerships in Northern California. Their Yelp and Dealer-rater reviews were consistently 5-star. I called on a Saturday and worked with Rachel, who never missed a beat providing estimates and photos. She even arranged to have the CX-5 delivered to my home, a two-hour drive. I knew immediately the CX-5 was too large for me. I panicked, with no idea what to do. Kudos to Rachel, who worked with me on her day off, calm and reassuring. The next day I brought back the CX-5 to exchange for a Mazda 3. Rachel explained in detail, with diagrams, how the lease process works. I had to return the CX-5 as a "used" car, which meant a penalty. But Rachel secured a terrific price and lease terms on a Mazda 3— the exact color and model I wanted. She spent an hour in the car with me, reviewing every feature. I drove my perfect Mazda 3 home, thrilled that everything worked out. Few people enjoy dealerships, but Rachel and her colleagues at Mazda Elk Grove are a stellar team— warm and professional. More

New Mazda 6 This was my second vehicle lease from Mazda of Elk Grove. I'm commuting to the bay area and wanted to change from manual to automatic. Garrett at Mazd This was my second vehicle lease from Mazda of Elk Grove. I'm commuting to the bay area and wanted to change from manual to automatic. Garrett at Mazda of Elk Grove was a pleasure to work with. Explained everything in detail, answered my questions and ultimately helped me leave in a new Mazda 6. The location was clean, I never felt pressured and the staff was friendly. Go here for your car needs and ask for Garrett! More