Mazda of Elk Grove

the BEST customer service! I have brought my Mazda here for years because of the best customer service - so when my husband needed service on his Jeep, I asked EJ if it was ok t I have brought my Mazda here for years because of the best customer service - so when my husband needed service on his Jeep, I asked EJ if it was ok to bring non-Mazda vehicles in. He said of course! EJ and Billy took care of my husband, just like they have taken care of me for years. We will be telling all our family and friends to come here. You just can't beat the customer service and quality of work, not to mention the awesome prices! DO NOT GO ANYWHERE ELSE! More

They work hard to please. I wanted a Mazda3 IGT in Charcoal Grey and Garrett worked really hard to get me what I wanted. Since everyone is trying to get rid of all the 2016's t I wanted a Mazda3 IGT in Charcoal Grey and Garrett worked really hard to get me what I wanted. Since everyone is trying to get rid of all the 2016's the right color was hard to find. So I got Black instead. I love it!! Thanks for all your hard work. And Thanks to Kyle he was very nice too. You both made leasing this car easy! More

The only place I buy cars We were in the market for a second car and had such a good experience and service at elk Grove with Garrett that we came back. We were in the market for a second car and had such a good experience and service at elk Grove with Garrett that we came back. More

Smooth Easy Car Buying After deciding on the exact Mazda CX-5 GT that we wanted (including color and interior) we contacted all the local Mazda dealers to find it. Gerlie Fe After deciding on the exact Mazda CX-5 GT that we wanted (including color and interior) we contacted all the local Mazda dealers to find it. Gerlie Fevidal at Mazda of Elk Grove not only found it at a very reasonable price but the transaction itself was smooth and easy. Kyle Middendorf in finance was also very easy to work with. Buying from Mazda of Elk Grove was the most enjoyable car buying experience I've ever experienced. More

Easiest Car Buying Experience Ever! I purchased a CX5 from Mazda of Elk Grove. Matt made the whole process very easy. He was knowledgeable and straightforward throughout the entire expe I purchased a CX5 from Mazda of Elk Grove. Matt made the whole process very easy. He was knowledgeable and straightforward throughout the entire experience. I felt as though he wanted me to choose the best car for me - I appreciated making my own choices rather than being pressured one way or another. I must admit it was hard to decide exactly what to buy because this dealership has a great selection of vehicles! More

Highly recommended Buying a car can be intimidating and stressful, however, I recently purchased a new Mazda CX-9 and my experience was actually enjoyable. Aside from th Buying a car can be intimidating and stressful, however, I recently purchased a new Mazda CX-9 and my experience was actually enjoyable. Aside from the fact that the dealership had a great selection of cars including the exact model and trim I was looking for; the salesperson, Matt H, went above and beyond to make my experience fast, friendly, professional and fun. Kyle in financing was also great. Thanks Team. More

Top notch customer service!! I purchased a Mazda 6 tonight. I had never considered buying a Mazda until I spoke with Elias Gonzales. Personable, knowledgeable and professional s I purchased a Mazda 6 tonight. I had never considered buying a Mazda until I spoke with Elias Gonzales. Personable, knowledgeable and professional salesman!! Thanks More

A friendly personalized service visit On Oct 1, 2016 I brought in my new 2016 Mazda CX3 in for it's first maintenance visit. I was greeted by Kyle when I first arrived (my appointment was On Oct 1, 2016 I brought in my new 2016 Mazda CX3 in for it's first maintenance visit. I was greeted by Kyle when I first arrived (my appointment was at 8am). He was holding the door open for me right when I drove up and asked if I was Jessica even before I walked in the door. He obviously had looked at the scheduled prior to the start of the day. This was a nice surprise, most service centers, in my experience do not greet you so friendly. He kindly asked how my Saturday morning was going and got my information pulled up in the computer for the service guys to start on my car. He was very polite, friendly and made me feel like I was the only one there, I was the only one there at that time because it was 8am on a Saturday, ha ha. He directed me to the lounge area and said "coffee would be ready soon and that there are snacks and drinks on the counter." He also stated my car would take about 90 minutes to complete and I was happy to wait. The waiting room was clean and comfortable. He checked in on me a few times to see how I was doing to make sure I didn't need anything. He was very attentive and my car was done early. He explained all of the work that was done to the car and went over the check list with me. I didn't have too many questions because it was a regular maintenance and he had gone through everything so well. I have had poor experiences with previous service centers with a different dealer (non Mazda) dealer and I cringed each time my car was up for it's maintenance but with the experience I have had with Kyle at Mazda of Elk Grove, I will not feel that way anymore. If fact, my entire car buying and service center experience at Mazda of Elk Grove has been so amazing. I can't wait till my next oil/tire rotation. Thank you Kyle for making this a great visit. More

Excellent service I brought my Mazda in due to a recall, and received excellent service. Billy, the service rep I dealt with, was very accommodating and professional. N I brought my Mazda in due to a recall, and received excellent service. Billy, the service rep I dealt with, was very accommodating and professional. Not only was my car fixed in a timely manner, but several other issues that I had been unaware of were also addressed, all under warranty. More

An amazing experience Very helpful and friendly. Answered any questions we had. Made us feel relaxed with whole process. Happy I came to this dealership. Going to tell my f Very helpful and friendly. Answered any questions we had. Made us feel relaxed with whole process. Happy I came to this dealership. Going to tell my friends about this place ! More