Mazda of Elk Grove

Courteous, respectful, direct, and professional I had a pleasant car-buying experience at Elk Grove Mazda. Garrett was very knowledgeable about the vehicle and answered all of my questions in a for I had a pleasant car-buying experience at Elk Grove Mazda. Garrett was very knowledgeable about the vehicle and answered all of my questions in a forthright manner. He provided a stress-free, seller/buyer relationship, which was greatly appreciated. He was a pleasure to work with. More

Great Job Garrett at Elk Grove Mazda came through once again for us. This is the second car he sold to us. Very smooth and easy. Excellent customer service. Garrett at Elk Grove Mazda came through once again for us. This is the second car he sold to us. Very smooth and easy. Excellent customer service. I highly recommend Elk Grove Mazda More

Living up to its reputation. When I was searching for a Mazda, I read about Elk Grove Mazda's superior customer service. Well, thanks in no small part to Billy, it has definitely When I was searching for a Mazda, I read about Elk Grove Mazda's superior customer service. Well, thanks in no small part to Billy, it has definitely lived up to that reputation. I've dealt with the service department 3 times since I've had my car. Each time, Billy greeted me with a GREAT attitude. The thing that impressed me the most was, on my second visit, Billy remembered me from my first time (despite a few months having passed). He even remembered what we talked about. Also on my second visit, I told Billy about a squeaking noise coming from my door lock. Billy informed me that I only had a few days left on my warranty. He made sure the problem got diagnosed before the warranty expired. Thanks to Billy, Elk Grove Mazda's reputation is well-deserved. More

Car buying made easy! I did some extensive car searching through an online service before choosing a dealership to visit. When I was ready to test drive and compare the 201 I did some extensive car searching through an online service before choosing a dealership to visit. When I was ready to test drive and compare the 2017 Mazda 3 and 2017 Mazda 6, I was emailed information from three dealerships in my area. Fritz Roepke at Mazda of Elk Grove was the only Consultant of the three locations who actively communicated with me in trying to find what I was looking for. During my test drives the following day Fritz was very helpful. He was able to locate exactly what I was looking for without compromising on the interior color, exterior color, or the trim level I preferred. After choosing the 2017 Mazda 6, Francisco Morales got me through the paperwork with ease. He explained everything and made me feel confident that I was getting an excellent vehicle at a great price. The whole experience was friendly, efficient, and informative. More

Great Customer Service Dropped my car off on late Wednesday for my Thursday morning appointment. I warmly greeted by Billy Shields from the Elk Grove Mazda - Service Depart Dropped my car off on late Wednesday for my Thursday morning appointment. I warmly greeted by Billy Shields from the Elk Grove Mazda - Service Department. He helped me right away to check in my car. On Thursday morning by 9:00 a.m.. Billy called to let me know that my car was ready and also to let me know that my air filtered needed to be replaced. I told Billy that I had already purchased an air filter from Mazda but didn't swap it out yet. He told me when I pick up my car to bring the air filter in with me and he would swap it out for me. When I arrived to pick up my car, he swapped out my air filter right away. The great customer service that Billy provided was outstanding. Because Elk Grove Mazda always provides such great customer service, I will always have my car service at this dealership. More

Very friendly and helpful service! Everyone at this dealership was very friendly and made the whole process of getting a new car for the first time a total breeze! There was no pressure Everyone at this dealership was very friendly and made the whole process of getting a new car for the first time a total breeze! There was no pressure to purchase more than we needed. They also assisted us in hooking up our phones to the bluetooth and helped us learn all the new features on the vehicle. More

Excellent Car Buying Experience with Nick I at E.G. Mazda I went into Elk Grove Mazda accompanying someone purchasing their first new car, Nick Ishihara was the sales representative that helped us - It was th I went into Elk Grove Mazda accompanying someone purchasing their first new car, Nick Ishihara was the sales representative that helped us - It was the absolute most pleasant car buying experience I have ever been a part of. He was very helpful and up front with everything that we needed. He remained in contact and up to date with all new inventory as new cars came into the dealership and was the sole reason we ended up with the car of our dreams. Cant say THANK YOU enough! More

2015 Mazda Mazda 3 iTouring Hatchback Fritz was my sales representative for the used car, so far so good! I LOVE MY NEW CAR! During the entire process he was very helpful, patient and und Fritz was my sales representative for the used car, so far so good! I LOVE MY NEW CAR! During the entire process he was very helpful, patient and understanding as this was my first used car that wasn't 20 years old!! I am geniunely grateful that he went as far as to get me lower interest rates as well. Thank you to the dealership for providing quality and service! More

Friendly, helpful and knowledgeable Low pressure sales. The sales people were very friendly and knew the inventory well, showed me cars that fit my budget. Purchase process was smooth. Low pressure sales. The sales people were very friendly and knew the inventory well, showed me cars that fit my budget. Purchase process was smooth. More

Friendly sales with all the answers I needed. Cooper and Elias were both extremely helpful during my first car buying experience. They didn't make me feel pressured at all to make any decisions I Cooper and Elias were both extremely helpful during my first car buying experience. They didn't make me feel pressured at all to make any decisions I wasn't 100% comfortable with. I'd highly recommend this dealer to others. More