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Mazda of Claremont - Service Center

Claremont, CA

4.8
362 Reviews

362 Reviews of Mazda of Claremont - Service Center

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November 05, 2023

I have sent 10 emails and requested documents and information about payment and I am not getting any responses. More

by AROZALSKA
Recommend Dealer
No
Employees Worked With
Riza Amiri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Hernandez
November 04, 2023

Amazing , people are great, nice facilities , friendly, fast work, smilingly people, hospitality people, amazing and great over all. More

by ELISSAFLORES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diaz
Nov 06, 2023 -

Mazda of Claremont responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 02, 2023

After several hours of visiting dealers in other cities and not finding the model and color we wanted, we finally located one at Mazda of Claremont. We arrived just less than an hour before closing time, y More

by NORENDE89
Recommend Dealer
Yes
Employees Worked With
Augie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julissa Banuelos
Nov 02, 2023 -

Mazda of Claremont responded

thank you for allowing us to earn your business and posting a review. We're happy to read about your stress-free experience and will be sure to pass on your kind words to Julissa, Augie and the team. Please let us know if there's anything else we can do for you.

November 01, 2023

I love bringing my car here for service, it is fast and easy. Clean and well organized with plenty of space. I would recommend it to a friend! More

by APAREDES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Banuelos, Rudy Soto, Julissa Banuelos
Nov 02, 2023 -

Mazda of Claremont responded

Thank you for your excellent review and recommendation. We are so pleased to hear thatour team gave you the service you deserve. Please let us know if we can help you with anything else.

November 01, 2023

I had a fantastic experience buying through Mazda of Claremont. Julissa B. made the whole process enjoyable and painless from start to finish. Both Julissa and Riza were super patient, answered all my More

by MOLLYR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julissa Banuelos
Nov 02, 2023 -

Mazda of Claremont responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 01, 2023

Joseph and Riza were fabulous. They answered all of our questions and clearly explained every option that we inquired about without any pressure. We originally came in to look More

by earl.kiamzon
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Juarez
Nov 02, 2023 -

Mazda of Claremont responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Riza and Joseph and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

October 31, 2023

Very low pressure sales tactics which is a huge plus! Julissa was fantastic and always found is what we needed. More

by RACERRAY909
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julissa
Nov 01, 2023 -

Mazda of Claremont responded

Thank you so much for your excellent review and recommendation. We are so pleased to hear that your experience working with Julissa and Riza went smoothly. If you have any questions, please don't hesitate to reach out.

October 19, 2023

Great service! Got my car delivered fast and got explanation of everything on the spot. More

by IRINA_BAYTALYANTS
Recommend Dealer
Yes
Employees Worked With
Arsen
Oct 20, 2023 -

Mazda of Claremont responded

What a great rating and review! We're so glad you enjoyed your experience working with Arsen, and we look forward to working with you again!

October 17, 2023

The staff was friendly and efficient while the waiting area was very clean i was able to get work done as i waited. More

by mayelact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

October 17, 2023

I wasn't notified when my car was ready. My appointment was at 10:00 a.m. My car was there for 5 hours before I called to check up on my car and they said that it's been ready. It also didn' More

by srzoeday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Mazda of Claremont responded

We are sorry to hear that your experience with us has not been positive. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future.

Oct 18, 2023 -

srzoeday responded

Thank you!

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