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Mazda of Claremont - Service Center

Claremont, CA

4.8
336 Reviews

336 Reviews of Mazda of Claremont - Service Center

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December 27, 2023

Amy over at the Service Desk was so kind and knowledgeable- of the 3 different Mazda Dealerships I’ve taken my vehicle to, including the one I purchased from, this has been the best all around e More

by ale_felix4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mazda of Claremont responded

We're glad to know you enjoyed the top-notch service at Mazda of Claremont! Thanks for taking a moment to share your experience. We hope to see you again, and will make sure Amy hears your kind words!

December 22, 2023

Perfect service no issues will definitely come back for service thank you to the team at Mazda of Claremont More

by TYLERWESTENHAVER1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Navarro
Jan 02, 2024 -

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

December 17, 2023

Amazing customer service experience the staff was very helpful and professional I highly recommend. Thank you More

by Isa.ochoa20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando
Dec 18, 2023 -

Mazda of Claremont responded

Thank you for your fabulous recommendation and review! All of us at Mazda of Claremont are so pleased you enjoyed your experience working with our team, and we look forward to working with you again! If there is anything more we can do, please let us know.

December 16, 2023

The great customer service keeps me coming back. And they are pretty fast in servicing my car. More

by JUDE.JIMENEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
Dec 18, 2023 -

Mazda of Claremont responded

Thank you for taking the time to leave us a comment on your experience with Martin in our Service Department. It's always a pleasure to hear how our staff was able to treat a customer right. If there is anything you need please let us know

December 12, 2023

Martin was the best explaining what Mazda will be doing all the way to picking up my vehicle. Great employee and Great costumer service. Merry Xmas Martin from Maintenance More

by angelcaraveo1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Dec 12, 2023 -

Mazda of Claremont responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that Martin exceeded your expectations! Please let us know if there is anything more that you need.

December 08, 2023

It was great Francisco PROFESSIONAL TO THE MAX. RED CARPET TREATMENT FROM ALL. THE BEST More

by aguilarkookz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Mazda of Claremont responded

We're glad to know you enjoyed the top-notch service at Mazda of Claremont! Thanks for taking a moment to share your experience. We will be sure to share you kind words with Riza and Francisco!

December 07, 2023

It was really fast and smooth work. Got me my far in an hour and a half. Good work! More

by jason9smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diaz
Dec 07, 2023 -

Mazda of Claremont responded

Your amazing feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 22, 2023

The whole team was very respectful, punctual, polite and extremely considerate. Addressed all of my concerns and provided updates throughout More

by anthonyngo15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diaz, Andrew Navarro, Rudy Soto, Tyler Westenhaver
Nov 22, 2023 -

Mazda of Claremont responded

Thank you for allowing us to earn your business! All of us at Mazda of Claremont take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Please don't hesitate to reach out if you have any questions!

November 18, 2023

My only choice is calaremont Mazda. Pretty good service and always nice customer service. Give video for car’s situation. More

by Alisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diaz, Andrew Navarro, Rudy Soto, Tyler Westenhaver
Nov 20, 2023 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

November 16, 2023

I can't say enough about this dealership. I was in a real bind when my Mazda's wheels and tires were stolen. This dealership from Charley the sales manager, to George in service handled ever More

by dragon_heart5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Lagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Mazda of Claremont responded

All of us at Mazda of Claremont take pride in providing exceptional service to our customers and we are glad to see that was your experience! We are pleased to hear that Charlie and George were of great assistance to you and will make sure they hear about your nice words. If there is anything more we can do for you let us know.

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