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Mazda of Claremont - Service Center

Claremont, CA

4.8
338 Reviews

338 Reviews of Mazda of Claremont - Service Center

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March 15, 2024

George was very thorough in his explanation of the new Mazda CX-90. He took the time to answer all my questions upon receipt of the car. And answered the follow up questions I had once I drove it a few da More

by dylanmcginty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Mazda of Claremont responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 13, 2024

The service checked in is very fast, George was very helpfull. The waiting area is nice. Charlie is friendly, still remembers me from a year ago. More

by YDT98
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Mazda of Claremont responded

It's wonderful to know that our team at George, Charlie and the team have been able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

March 10, 2024

Excellent service with full attention to detail. George was mist professional and knowledgeable. I appreciated his ability to meet and exceed my service needs. More

by TERRENCE.AMAGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando, my sales representative stopped in to check in with me which was a nice touch., Juan Banuelos
Mar 12, 2024 -

Mazda of Claremont responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

March 03, 2024

Great customer service received by Amy in Service. She was very professional, and courteous. Will be back. More

by Isbellfam01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Mazda of Claremont responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 03, 2024

I absolutely LOVE coming to Mazda of Claremont for servicing of our CX-5. The staff is so polite, professional and courteous. The modern dealership and relaxing wait area is awesome! Never crowded, More

by JuanaWhitehead1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
Mar 05, 2024 -

Mazda of Claremont responded

We're so glad to know you enjoyed the top-notch service and amenities at Mazda of Claremont! Thanks for taking a moment to share your experience. We hope to see you again soon!

February 28, 2024

Great service personnel, very nice dealer showroom and the video by the technician is a great feature. Like the deals sent out prior to my visit. Thanks! More

by BMAIRE1982
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez, Juan Banuelos
Feb 28, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

February 27, 2024

Mr. Roy Wells went above and beyond for me and to be honest I was a bit skeptical since my last service didn’t go so well. He assured me that things will be different and I am glad that he did not disap More

by Ripper1.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Navarro, Rudy Soto
Feb 28, 2024 -

Mazda of Claremont responded

Thank you for your confidence in Mazda of Claremont and for allowing us to earn your business. We are thankful to have you as a customer and will share your kind words.

February 22, 2024

The service was great as always, the staff were very accommodating. The lounge was cozy and the complementary items were also good. keep it up mazda! Wooy woot! More

by justMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Feb 23, 2024 -

Mazda of Claremont responded

All of us at Mazda of Claremont take pride in providing exceptional service to our customers and we are so glad to see that was your experience! We are pleased to hear that Martin was of great assistance to you and will make sure he hears about your nice words. If there is anything more we can do for you, or if you have any questions, please let us know.

February 15, 2024

Both service techs were great. The service manager went over and beyond to make sure I was happy. Thank you More

by srzoeday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Mazda of Claremont responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do for you.

February 13, 2024

Great service! The team was very informative and helpful. I will definitely be going back. More

by Stella.Galvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Banuelos, Chris Hernandez, Andrew Navarro
Feb 13, 2024 -

Mazda of Claremont responded

We're absolutely delighted to know that the Mazda of Claremont team provided you with such a fantastic experience! We appreciate the recommendation and look forward to serving you again in the future.

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