Mazda of Bedford
Bedford, OH
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Great experience with Kevin O'Malley We worked with Kevin O'Malley for a new Mazda2. He worked with us to get us a fair monthly estimate before we even took a test drive. Once we realiz We worked with Kevin O'Malley for a new Mazda2. He worked with us to get us a fair monthly estimate before we even took a test drive. Once we realized we were in the ballpark, we test drove two different vehicles and ended up selecting a new Mazda. There wasn't any 'haggling' with Kevin. Up front he gave us the down payment, what our trade was worth, the loan conditions and the monthly payment. When asked if we could take off a couple of dollars per month, Kevin had to politely decline and inform us that they wouldn't be able to sell a vehicle at that cost to the dealership. All-in-all trustworthy and helpful salesman who did everything he could to help. Highly recommended. More
I WAS JUST IN A COUPLE WEEKS TO LOOK AT THE NEW CX-5 IT WAS A GREAT CAR KEVIN O' MUAH xxxxx CAME OVER TO US ME AND MY PARTNER WE WENT ON A TEST DRIVE, REALLY LIKED THE CAR KEVIN O' MAUH xxxxx SEEMS VERYYY WAS A GREAT CAR KEVIN O' MUAH xxxxx CAME OVER TO US ME AND MY PARTNER WE WENT ON A TEST DRIVE, REALLY LIKED THE CAR KEVIN O' MAUH xxxxx SEEMS VERYYY COCKY FOR BEING SO NEW , HE ACTED LIKE HE NEW SOO MUCH BUT WAS OTHER THEN THAT A PRETTY NICE GUYYY WAS PRETTY EASY, OTHER THEN KEVIN S COCKY ATTITUDE, SHANNON WAS VERY SWEET. More
Everyone I worked with was very friendly and put me at ease. I was dreading the high-pressure car buying experience but Kevin and the other employees were genuine and made me feel comfortable with no pres ease. I was dreading the high-pressure car buying experience but Kevin and the other employees were genuine and made me feel comfortable with no pressure. Thanks guys! More
I came to this dealership because of a great advertised Internet price on a Mazda 3. I liked the car, but the salesman was not entirely forthcoming about a couple of issues that we discussed during the te Internet price on a Mazda 3. I liked the car, but the salesman was not entirely forthcoming about a couple of issues that we discussed during the test drive. The low tire pressure light was on during my test drive, and he said that they just needed to put some more air in the tires. The light came on again after I got home, and I found that the tire had a leak that I had to fix on my own. The windshield wipers were old and streaky, and should have been replaced at the dealership. I replaced those on my own too. I was told that the car had a USB port, but it does not. The rest of the car was nice, the advertised price was nice, and the people were nice. Here's the real kicker. When it came time to sign the purchase agreement on the car, the price that was on the agreement was over $5,000 higher than the advertised Internet price! When I called attention to this fact, that agreement was whisked away, and a new one laid in front of me with the assurance that this one had the correct price. When I examined it, I found that it was over $700 higher than the advertised price! When I called attention to this as well, the Internet manager expressed confusion, and I had to produce a copy of the preliminary purchase agreement that I had signed the day before to show him the price we had agreed upon. In the end, they honored the agreed-upon price. I am a trusting soul, and I am trying to convince myself that this was an honest mistake. At the very least, it was an extreme lack of attention to important details! When I left, I decided I should find another dealership with which to do business in the future. If you plan to do business there, you will find some very nice people to help you buy a car, but you should examine the numbers on your purchase agreement carefully! More
We walked in to the dealership and was immediately taken care of. Obviously there are times when the salesmen are tied up. We worked with Kevin O'Malley, and for having only worked there for 3 weeks; he see care of. Obviously there are times when the salesmen are tied up. We worked with Kevin O'Malley, and for having only worked there for 3 weeks; he seemed extremely knowledgeable about everything Mazda of Bedford had to offer. More
My wife and I were in the market for a new car, and decided to shop around. We had a decidedly better experience with this dealership and staff than what we had experienced at previous dealerships we s decided to shop around. We had a decidedly better experience with this dealership and staff than what we had experienced at previous dealerships we shopped. Rather than a high-pressure sales experience, we were listened to, and guided into a vehicle that fit our needs and our budget. More
We had just started reviewing what was out there and would fit our criteria, when we came across a model online at Mazda of Bedford, virtually in our backyard. Definitely not a pressure situation or em would fit our criteria, when we came across a model online at Mazda of Bedford, virtually in our backyard. Definitely not a pressure situation or emotional purchase, just seeing what was out there, so we decided to stop by one Sunday. First stop, first salesman (Kevin O'Alley) who seemed to be casually outside taking a break, first model we saw, first test drive.....DONE! No pressure, no rushing over and jamming a card in our hand, no hard sales pitch. Kevin was great, stayed late to answer our questions and went to bat for us during the price negotiation process. I would definitely recommend seeing Kevin to any of my friends looking for a car! More
Despite the rainy day, I had seamless experience at Mazda of Bedford! Everyone at this dealer was kind, courteous, and efficient. Kevin rocks! He did an impeccable job showing me the Mazda2, then demonstrati of Bedford! Everyone at this dealer was kind, courteous, and efficient. Kevin rocks! He did an impeccable job showing me the Mazda2, then demonstrating its numerous features after I drove it off the showroom floor. Every step of the way he was both friendly and professional. My only complaints are trivial - I wish they could have offered more for a potential trade in (please don't call my car scrap), and I hoped for just a little bit more model-specific knowledge from my salesman. Other than that, I couldn't have been more pleased with the all-around level of expertise at this dealership. Oh, and try the popcorn! It's delicious! More
Purchased both our Mazda CX-9 and Saab 9-5 from Sean Hardnick. Sean is very helpful and knowledgeable. I recommend Sean if you are purchasing a new car. Hardnick. Sean is very helpful and knowledgeable. I recommend Sean if you are purchasing a new car. More