Mazda of Bedford

Horrible!! By far the worst experience to date!!!! Ad read" Engine & Transmission in Excellent Condition" "certified". Drove it 56 miles and transmission almost killed me!!! These people wanted no res Ad read" Engine & Transmission in Excellent Condition" "certified". Drove it 56 miles and transmission almost killed me!!! These people wanted no responsibility for it. The way Jon Chaney handled this (or failed to handle) cost them any repeat business. They lie and say anything to get you to sign as they stab you in the back. If your female your doomed. Zero customer service! Zero professionalism just the worst experience I have ever had. I just purchased a vehicle a week after this at Spitzer, and I am still getting calls wanting to make sure everything is going well. Now Spitzer will get my repeat business!! Mazda of Bedford are crooks!! Kevin O'Malley was ok...he was just Jon's messenger. Watch your back with these people!!! More

Great salesman, very honest I had a wonderful experience with my salesman. He was very honest and really wanted me to drive away with the car I wanted. I recommend going to this I had a wonderful experience with my salesman. He was very honest and really wanted me to drive away with the car I wanted. I recommend going to this dealership in looking for a used or new car. Everyone here is very nice and understanding. They really take care of you. Mikal really made sure he found the right price for me. Thanks again! More

As painless as possible. I appreciate that Steve & Kevin, in particular, helped to make a necessary purchase as painless as possible...I didn't want an extra monthly bill, but I appreciate that Steve & Kevin, in particular, helped to make a necessary purchase as painless as possible...I didn't want an extra monthly bill, but the financing was handled very professionally by Ray & Mike,and the payment plan is reasonable. Thank you. Jeff 'Phoenix' Allen More

Great experience, great car! =) I worked with Tyler to purchase a certified pre-owned car. The only car I'd previously purchased was brand new and many years ago, so I wasn't quite I worked with Tyler to purchase a certified pre-owned car. The only car I'd previously purchased was brand new and many years ago, so I wasn't quite sure what to expect from the dealership. Not only was Tyler extremely professional, he was also very friendly and did not "push" us in any direction. He was knowledgeable about the car and the warranty and worked with us to come to an agreement that everyone was happy with. It was definitely a more pleasant experience than I had in mind for "car shopping" and, whenever the time comes for another car (hopefully not too soon!), I will definitely be looking this dealership up again! More

2013 Jeep Rubicon to 2015 Mazda 3 S GT I had to get rid of my Jeep as I am expecting a child. The 2 door Rubicon was not conducive to having a family, but I am very happy with the change. I had to get rid of my Jeep as I am expecting a child. The 2 door Rubicon was not conducive to having a family, but I am very happy with the change. Milo & Steve were great; the dealership offered me fair price on my trade which four other dealerships failed to do. I would go back again or even recommend anyone to visit Mazda of Bedford. More

THEEEE BEST!!! It started with KEVIN O'MALLEY, He was Awesome! He came up to me and my husband immediately and we all hit it off great. He was eduating us the few ve It started with KEVIN O'MALLEY, He was Awesome! He came up to me and my husband immediately and we all hit it off great. He was eduating us the few vehicles we were inquiring about, and just was the perfect customer service rep for the last leg of our car shopping needs! Steve was awesome as a very nice as well! we did have a hiccup once going through the finance portion and we thought we wouldn't be able to get what we wanted for the price we wanted with the interest rate that was offered. I immediately was a little upset and stepped out to see what other options we had and thats when RAY CIESLAK came back and said he tried again with a company and they brought it down an extra 5% and we got what we wanted for a GREAT PRICE! ME AND MY HUSBAND COULDN'T BE HAPPIER WITH THEM.... I AM A LIFER OF THAT DEALER SHIP!!! More

My new car Kevin was most accommodating to my financial needs. As a first time buyer he took the scare out of looking for a new car. It was pleasure meeting him Kevin was most accommodating to my financial needs. As a first time buyer he took the scare out of looking for a new car. It was pleasure meeting him and working with him, very nice. I would recommend Kevin and when I do buy a another new car I will go back to Kevin. He also wasn't pushy he let me look at a couple of cars and I found the one I wanted and he helped me threw the process. More

bad experience Went to purchase a car at Mazda. in Bedford Everything went well until we were ready to sign off.All of a sudden the numbers changed and we got sucked Went to purchase a car at Mazda. in Bedford Everything went well until we were ready to sign off.All of a sudden the numbers changed and we got sucked in for more money than we had discussed. I was very disappointed in the whole experience. needless to say that is the last Mazda we will ever buy.. All car sales people are shisters. It has always been true and still is. If you are planning on buying a new car I suggest you do not go near Bedford Mazda in Ohio.. Was not asked to test drive More

Great Customer service I had a great experience at Bedford of Mazda working with Kevin O'Malley. He wasn't the usual pushy car salesmen and really listened to what I was loo I had a great experience at Bedford of Mazda working with Kevin O'Malley. He wasn't the usual pushy car salesmen and really listened to what I was looking for, an affordable compact suv. We ended up getting a great deal on the CX-5. Kevin really made sure we were happy with our car and before I left helped me connect my bluetooth and showed me how to work all the extra features in my car. Overall, the service was very welcoming and I would definitely return to them to buy another car. More

Kevin Omalley Mr. Omalley was very patient with us as we arrived very late on a Sunday afternoon. He stayed with us to "complete the deal" well into the early even Mr. Omalley was very patient with us as we arrived very late on a Sunday afternoon. He stayed with us to "complete the deal" well into the early evening. We ended up buying 2 brand new 2014 Mazda 2's. Kevin was very professional and courteous. We certainly recommend Kevin. More