Mazda of Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 488 reviews
Purchased a new Mazda This was my first time here, everyone was friendly and did a great job. I purchased a brand new Mazda and traded in my previous car everything went ve This was my first time here, everyone was friendly and did a great job. I purchased a brand new Mazda and traded in my previous car everything went very smoothly with no issues. I will be back for my next car for sure. More
Awesome Experience Went over to Mazda at Bedford looking for a specific car. Kevin O'Malley helped me find what I needed and was a pleasure to work with. He was just exc Went over to Mazda at Bedford looking for a specific car. Kevin O'Malley helped me find what I needed and was a pleasure to work with. He was just excited about me getting my new car as I was and that was pretty awesome to see. I would definitely recommend Kevin to anyone and would like to purchase my next car from him. Thanks Kevin Nick Dills More
GREAT sales associate (Kevin), did not purchase. Days leading up to the visit communication with Kevin was very helpful. My fiance and I had drove 5 hours to see a car knowing that online it was lis Days leading up to the visit communication with Kevin was very helpful. My fiance and I had drove 5 hours to see a car knowing that online it was listed to be Q-Certified. When we got the dealership not only was the vehicle in the shop getting new breaks put on, but when we took the vehicle on a text drive we noticed a number of issues that should have been noticed prior to the certification and should not have been certified with all the issues we found (suspension, electrical issues, headlight being out, ect..) all due to the service department looking over it and the sales manager Jon listing it as Q-Certified. Kevin was awesome, he was knowledgeable as well as friendly and personable, we waited about 2 hours for them to finish working on the vehicle prior to a test drive that only lasted a few mins. Of course the experience didn't go as we had planned, but that is not due to Kevin it is more due to the fact that nothing was ever checked prior to the "certification" and our visit. Kevin offered us to look at another vehicle and was very understanding when we told him what we had found and our decision to not purchase, he was not pushy and we appreciated that. Jon did not offer to lower the price nor did he come speak to us while we were there, he seemed fine with us just leaving; however we also had already informed Kevin that we weren't going to buy this car no matter what. If you decide to or are interested in doing business at Mazda of Bedford I strongly recommend that you request Kevin as your sales associate. Even though my finance and I didn't buy a vehicle from them and didn't have the best of experience, Kevin is the sales person that we highly recommend and we were upset at the fact that we were unable to give him a sale. His understanding and personable demeanor is what we appreciated and that is why we told him we would give him a good review. We hope that Kevin decides to go work for a dealership that has more appreciation for their customers. Jon needs to realize that you can't price a car off of the market price, the condition of the vehicle means a lot and the one we saw and drove all that way for was awful! Customer Service (from Kevin)- Excellent Quality of Work (service department)- Poor ... easy stuff was overlooked Friendliness (from Kevin)- Excellent Price- Poor... not good for the maintenance and condition of the vehicle we looked at Overall Experience- Poor... drove a long distance for a vehicle that was in awful condition when it was listed online as Q-Certified and then we discovered that it really was never looked at prior to the certification, because everything should have been noticed and fixed before the listing online More
Very comfortable environment Worked with Antonio to purchase my Mazda3 after going to a few other dealers where i was pressured to buy immediately before checking other dealers. Worked with Antonio to purchase my Mazda3 after going to a few other dealers where i was pressured to buy immediately before checking other dealers. Antonio was great - Made me feel comfortable, answered any questions, and got me a car that fit my budget. Very nice guy, laidback, and did not pressure me to buy. Thanks again for the 2011 Mazda3! :-) More
Great Customer Service I went to Mazda of Bedford looking for a new car and I worked with Antonio Byrd, I was looking to trade in my current vehicle for a newer car with les I went to Mazda of Bedford looking for a new car and I worked with Antonio Byrd, I was looking to trade in my current vehicle for a newer car with less miles but I decided that I would wait and pay a little more on my current vehicle so that I would have less negative equity when I did my trade. However when I am ready I will definitely got to Mazda of Bedford and work with Antonio Byrd because he made me very comfortable and was very pleasant. Antonio even found the best car that would fit me and as I was unsure of what I wanted to get since I travel a lot for my employer but now I know what I am looking for when I am ready to return and make that purchase. So if anyone needs a car I recommend that you try Mazda of Bedford because they are very friendly and professional, and will definitely work with you to find just what fits you. More
Third Mazda in 2 years Mazda of Bedford does a great job representing a great car. I had about three hours to finalize a deal on a car I knew I wanted and Mikal did a terrif Mazda of Bedford does a great job representing a great car. I had about three hours to finalize a deal on a car I knew I wanted and Mikal did a terrific job making it come together. Their service department is easy to deal with and very efficient. My CX9 and 6 have been great so far and I look forward to the same experience with my CX5. I recommend this dealership and will be back. More
Craig Toddy made this purchase easier than ANY auto I ever purchased. Traveling over 30 miles saved us $2500.00!! In under an hour we had our new car! made this purchase easier than ANY auto I ever purchased. Traveling over 30 miles saved us $2500.00!! In under an hour we had our new car! More
Great car, great price Bill was easygoing and very nice to work with. He worked to match me to a terrific demo model which had great features without exceeding my comfort l Bill was easygoing and very nice to work with. He worked to match me to a terrific demo model which had great features without exceeding my comfort level on price. The team at Bedford Mazda all seemed to me committed to making my visit (and my family's visit) a positive experience. More
Thanks Tyler was great to work with very personable, and knowledgeable. I would recommend him to others. I will be going back for future purchases. Thanks ag Tyler was great to work with very personable, and knowledgeable. I would recommend him to others. I will be going back for future purchases. Thanks again More
Upgraded and under budget So, I came into the dealership looking for a different car that i had saw online just to find out that it had been sold. My sales agent Kevin mention So, I came into the dealership looking for a different car that i had saw online just to find out that it had been sold. My sales agent Kevin mention this car and had me take a look at it. I am glad that I did because it is an awesome car at a great price. He is a real straight shooter and doesn't give you the run around. I would recommend Mazda of Bedford to any one who is looking for cars. More