Mazda of Bedford
Bedford, OH
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amazing service ! Mazda of bedford is by far the best place to buy a car. The service there was outstanding by both the owner that took care of my paperwork and the sal Mazda of bedford is by far the best place to buy a car. The service there was outstanding by both the owner that took care of my paperwork and the salesman that sold me my new car. As a first time buyer they took the time to read everything to me to make sure I understood everything I was signing and agreeing to. When looking for a car I don't like to feel pressured and uncomfortable and at m.o.b. I felt like they actually cared about what I was buying. They weren't just trying to sell me a car. They were trying to sell me MY car ! Thank you guys so much ! More
Customer Service/Sales I returned to MOB to return my lease car and leased another Mazda. Our salesman was so helpful and courteous that we will be referring our family and I returned to MOB to return my lease car and leased another Mazda. Our salesman was so helpful and courteous that we will be referring our family and friends to him. It was so pleasant to know that good customer service is still alive and well at Mazda of Bedford. More
Awsome customer service! Went to Mazda of Bedford and was pleasantly surprised! Great customer service, from the minute I walked in. It didn't feel like the normal high pres Went to Mazda of Bedford and was pleasantly surprised! Great customer service, from the minute I walked in. It didn't feel like the normal high pressure sales team. Bill Anton, my sales person did a great job, showing me the options and explaining everything in detail. My next car will be purchased from the same dealership. Thank You. More
mikal Mims Mikal is an excellent car salesman he mad my car buying experience pleasant. He worked with me hand and foot to make sure I would be happy with my pur Mikal is an excellent car salesman he mad my car buying experience pleasant. He worked with me hand and foot to make sure I would be happy with my purchase. Very respectful young man and I would recommend him to anybody I know that is looking to purchase a car. More
Mikal Mims is the best salesman!!!!! My mom was just browsing for my first car and that's when she met the best salesman at Mazda of Bedford. My mother wasn't interested in speaking to a My mom was just browsing for my first car and that's when she met the best salesman at Mazda of Bedford. My mother wasn't interested in speaking to a sales person that day, but as she recalls Mikal was so welcoming, that she was convinced to let him help her out. From that day my life was completely changed, because of MIkal. There were alot things that scared me about getting my first car, but Mikal was so reassuring about everything, that it made more comfortable in making mature decisions. The thing that I valued the most about MIkal was that he told me 100% of the truth on every question I had. Now I am completely blessed with a beautiful 2004 mazda 6 because MIkal always want the best for his customers. I get compliments on my car everyday and I will and would refer Mikal to anyone thinking of purchasing a car. Thank you sooooo much MIkal!!!!!!! More
Excellent experience I am very grateful for the expert salesmanship and exceptional customer service displayed by Sean Hardnick. He has assisted me over the past 15 years I am very grateful for the expert salesmanship and exceptional customer service displayed by Sean Hardnick. He has assisted me over the past 15 years with 1 purchase and 3 leases. He is very knowledgeable about the Mazda brand and products and he is always very considerate of my needs. He contacts me, periodically, to see if I am still enjoying my vehicle and to see if there is anything I need. I was anxious when it was getting close to my recent lease end. I still had a few months left, but was getting close to the maximum mileage on my 2012 Mazda 3. Before I could contact Mazda, Sean called me to set up an appointment to discuss my options. Approximately 3 hours after arriving at Mazda, I was on my way home in a beautiful 2015 Mazda 6. I would recommend Sean Hardnick @ Mazda of Bedford to anyone looking for a unique & satisfying car-buying experience. More
HELPFUL! Great place, staff very easygoing and helpful. I told them exactly what I needed, and they helped me find just that! If you do not find something, tha Great place, staff very easygoing and helpful. I told them exactly what I needed, and they helped me find just that! If you do not find something, than you have made a mistake! More
Above and Beyond Buying a new car is certainly a big deal, but buying your FIRST new car is one you never forget. There is not enough I can say about Mazda of Bedford Buying a new car is certainly a big deal, but buying your FIRST new car is one you never forget. There is not enough I can say about Mazda of Bedford and Sean Hardnick. I came to Sean at Mazda knowing exactly what I wanted for my first new car purchase and he went above and beyond to deliver nothing but the best. From test drive to driving off the lot in my brand new Mazda 6 every second of this experience was unforgettable and I credit it all to Sean. He made sure I got exactly what I wanted and understood everything about my new vehicle and the services my Mazda dealership provides. I would recommend Mazda of Bedford to anyone looking to purchase a new vehicle. More
Great overall experience with Kevin Kevin was very knowledgeable and answered any questions we had, often making it easier for me to understand as this was my first time purchasing a car Kevin was very knowledgeable and answered any questions we had, often making it easier for me to understand as this was my first time purchasing a car. He also gave me tips about my new car, showing that he was worried about more than just making a sale. More
Overall a Great Experience I went in with a unique situation in early December, and clearly identified right away that I would not be able to purchase and to please not even bot I went in with a unique situation in early December, and clearly identified right away that I would not be able to purchase and to please not even bother asking for my social to see numbers because I wouldn't be giving it out. And for that matter, even if I wanted to do anything, I wouldn't be able to until at least mid January. Tyler totally understood and was very pleasant to work with. Because I said I was extremely familiar with the area he allowed me to drive my own test course. He was conversational and knowledgable about the car (2014/2015 Mazda3). Though I test drove the 2014, he continued to work with me and allow me to tinker with a 2015 they had in the show room to see the difference in "infotainment" set-ups. When I had asked everything I wanted to and seen everything I wanted to, he still did not push for getting number information but printed out a basic payment view (at my request) so I could take it to look over. For the next month I did not hear from him. It was wonderful finally not being pestered by a dealership reminding me of my unique situation and checking in with me to see if they were going to get my money. When I finally called him to make sure he was working when I wanted to go in, he was warm and welcoming. It turned out that he wasn't able to be there when I came in but went out of his way to make sure I knew who was expecting me and that I wouldn't have to start over from scratch. Sean was also wonderful to work with. Human, personable, conversational, knowledgable. Took me out for a test drive in the specific car I was interested in, and went out of his way a few times to work with numbers, made sure I understood everything that was happening, sat on hold on the phone for a while trying to figure out insurance. Just extremely helpful. THE ONLY THING IN THE ENTIRE EXPERIENCE THAT WAS OFF was the fact that when I went in to sign papers and make the deal final, I was given the wrong paperwork. I noticed something off right away, and it was fixed very quickly, so still not horrible. Overall a very wonderful and pleasant experience and I am happy to continue to be Mazda Loyal with a second Mazda3 in the family (2007 & 2015). More