Mazda of Bedford
Bedford, OH
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Edward Ross was great!!! I love my new Mazda 6 Edward took the time to explain the difference between Mazda Sedans. I had never driven one until 3 days ago and I fell in love with it! I explained w Edward took the time to explain the difference between Mazda Sedans. I had never driven one until 3 days ago and I fell in love with it! I explained what kind of money I wanted to spend on monthly payments because I wanted to buy the car instead of lease. I tend to keep cars awhile and it's a work car that will see many enjoyable miles. When I picked up my car today, 7-30-15 he took the time to explain all of the new features. I was coming from an '07 Chrysler Sebring and these new features confused me, but he guided me though them until I felt comfortable. Coming from a sales background I respected his approach and I would recommend this dealer and dealership to anyone. Thank you, to both Scott and Edward! Ps. Scott, you should buy an Apple Watch!!! :) More
Awesome- Ask for Edward and Shannon! This is the second time that I went through Mazda and I had an awesome experience! I went in knowing what car I wanted and was lucky enough to get li This is the second time that I went through Mazda and I had an awesome experience! I went in knowing what car I wanted and was lucky enough to get linked up with Edward. Apparently the car I wanted with the package and interior i wanted was very rare. They actually didn't have the exact car I wanted and was able to test drive one, that was just in a different color. Edward was very knowledgeable about the car, but even better yet, he was very down to earth. He wasn't pitching anything are information dumping on me, just telling me what I needed to know. I've been in sales the last 5 years and I cannot stand when someone tries to sell to me, and he was very low to no pressure, just making sure I got what I wanted and felt comfortable which i absolutely did. I expressed how i felt slightly uncomfortable with buying a car I haven't really seen in person which they completely understood, and it turns out the Sales Manager, Shannon Clark had the same car as mine and she let me poke around in there just to make sure I was comfortable. Once we sat down to talk numbers I had the pleasure of dealing once again with Shannon Clark. She was equally as awesome as Edward was. She showed me the numbers I was working with (which were all more than fair) but I then let her know my comfort level with the payments and she was able to make it work! I couldn't walk away with my car because as rare as it was they didn't have it in stock. Over the next couple of days of them looking for it they kept me posted every step of the way! Once they got the car they seemed just as excited as I was and I really appreciated that. Please go to Mazda of Bedford and INSIST on working with Edward and Shannon! More
Everyone was super friendly!!! I arrived in the late afternoon on a Saturday, and it was busy but greeted by Craig and told that I would be helped, as soon as he was finished. He t I arrived in the late afternoon on a Saturday, and it was busy but greeted by Craig and told that I would be helped, as soon as he was finished. He took a second to ask what I was looking for and took me over to the car in the showroom. I looked the car over and waiting just a couple of minutes before Mikal was able to assist me in purchasing my CX-5. I was so happy with how Mikal listed to what I wanted and gave me some great advice about my old car that was totaled in an accident (that I was still sort of attached to when arriving that day). I have purchased cars before (this being my third) and Mikal did not disappoint! He was friendly, caring, thoughtful and made an excellent effort to getting me in a CX-5 for the monthly payment I could afford. He even helped me schedule my first oil change! I would recommend Mikal in a second and all the staff at Mazda of Bedford. More
Car buying the way it should be Came into Mazda of Bedford about a month ago looking to lease a car. We had an 9:30am appointment to meat with Tyler Phelps to look at a Mazda 3. Ge Came into Mazda of Bedford about a month ago looking to lease a car. We had an 9:30am appointment to meat with Tyler Phelps to look at a Mazda 3. Get their with a car already upfront waiting to test drive. Get back and have a solid deal made on the car within 10 to 15 minutes. Could not have been a better experience. I would recommend this dealership and Tyler to anyone in the market for a new vehicle. As far as the car itself goes, I leased a 2015 Mazda 3 4 door with tech package plus nav and I absolutely love this car. This car makes driving fun!!! More
Great dealership Great Car!! Kevin O'Malley was my rep from this dealership. He made the leasing experience very easy and a lot of fun. He's a great young professional and is ver Kevin O'Malley was my rep from this dealership. He made the leasing experience very easy and a lot of fun. He's a great young professional and is very knowledgeable of cars. I was new to leasing and he helped me through the entire process. I absolutely recommend his services to any and everyone that heads to Mazda of Bedford! You can tell he truly wants to help everyone who comes in. More
Good personal friendly and knowlegable people Came to Mazda of Bedford dealership few weeks ago just to look at cars/prices, Was very impressed with sales person Sean Hardnick who showed different Came to Mazda of Bedford dealership few weeks ago just to look at cars/prices, Was very impressed with sales person Sean Hardnick who showed different Mazda cars and described options available to purchase or lease a new car. Sean also introduced me to sales manager Shannon Clark. Although both of them wanted me to get a new car that day I wasn't ready at that moment. But I do remember not feeling sales pressure that many car dealerships put on prospective buyers. During follow up call from Sean I said I'll in his showroom the day I'll be actually shopping for new car. Few weeks later I had a list of seven cars of different manufactures I wanted to look at. The first on a list was Mazda CX-5 from Mazda Bedford. We went for a ride, liked the car, made decision not to look at other cars from my list, left deposit and went home. Next day asked on a phone for a quote for upgraded CX-5 model, few minutes later got a quote. The following day car was ready at exact time, paper work was done in advance, Sean described all push buttons, showed service department and I drove away in a new car with a good feeling of driving good car after dealing with smart intelligent friendly people. Michael. More
Great experience Evan Salsbury was my sales rep and he did a great job listening to my needs and answering my questions. I had questions after I bought the car and Eva Evan Salsbury was my sales rep and he did a great job listening to my needs and answering my questions. I had questions after I bought the car and Evan was very responsive and texted me back quickly. I would recommend buying your next vehicle from him and this dealership. Also the financing piece was easy and the numbers were exactly what they had quoted me- no surprises. More
Incredible Experience! From the moment we walked into the dealership Shannon remembered our names and welcomed us with a warm smile and great enthusiasm. She offered any ass From the moment we walked into the dealership Shannon remembered our names and welcomed us with a warm smile and great enthusiasm. She offered any assistance she could and and told Sean we were here. Sean then left mid-lunch to come and talk with us, take a test drive and work out a great deal for us. From start to finish this was the least stressful most enjoyable buying experience I could imagine. No one pushed us into anything we weren't looking for and made sure we knew what the best deal was. We were treated like friends, not just customers. We laughed, we talked serious, and most of all we were comfortable with our purchase. Having such an incredible car buying experience now relieves me of any anxiety towards future car buying decisions because I know the right people to go to. I would highly recommend this dealership and especially Sean Hardnick (Sales) and Shannon Clark (Sales Manager) to anyone inquiring about a Mazda. I know that I will be back when the time comes again. THANKS GUYS!!! More
Great people I enjoy doing business with Mazda. The people there are great and helpful! I will continue doing business there! Thanks again Mazda! I was able to get I enjoy doing business with Mazda. The people there are great and helpful! I will continue doing business there! Thanks again Mazda! I was able to get a brand new car just like that! More
Kevin O'Malley, Top Notch Guy Kevin O'Malley was an absolute pleasure to work with. He was sincere with the sale and was looking out for our best interest with the car purchase. He Kevin O'Malley was an absolute pleasure to work with. He was sincere with the sale and was looking out for our best interest with the car purchase. He went the extra mile with giving us the best option, and was a relatable and fun person to work with. I would definitely refer fellow peers to work with Kevin in the future. More