Mazda of Bedford
Bedford, OH
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Comfortable Car Purchase I walked in the door and was courteously greeted and guided through my car purchase. All my questions were answered and my sales person was very helpf I walked in the door and was courteously greeted and guided through my car purchase. All my questions were answered and my sales person was very helpful to me in making my decision which car to choose. They made me feel comfortable and I felt I could have confidence in them to make me a good deal. I think I got a great deal! More
New Mazda6 purchase with excellent assistance Mazda of Bedford did their best to, completely without any pressure, find me the best offer for a new purchase. I ended up with a great deal on an exc Mazda of Bedford did their best to, completely without any pressure, find me the best offer for a new purchase. I ended up with a great deal on an excellent Mazda6, completely configured by Sales man Sean Hardnick. What a fantastic car! Thanks Sean, I love it! MoB was the only garage in the area willing to do fair business. I checked with other previous Mazda dealers, but thanks to Scott Newman's financial expertise to give me a good deal with my previous Mazda3 trade in, this was the garage to do business with. On top of the deal I got a really nice surprise with the car when I picked it up. Thank you guys, this is how you treat customers! It was a pleasure doing business with you and I am looking forward to the future ! More
No pressure sales! Ask for Evan! My husband and I came in to look at two vehicles that I had found online. We dealt with Evan Salsbury who was absolutely wonderful! There was no pres My husband and I came in to look at two vehicles that I had found online. We dealt with Evan Salsbury who was absolutely wonderful! There was no pressure and he didn't try to talk us into something we didn't want. He was very "down to earth" and we really appreciated the relaxed atmosohere he created. The car that we wanted and eventually purchased needed to be serviced before we took it home, an issue we were told up front about. Evan did an amazing job at making sure that we were kept informed every step of the way. Evan and Jon were adamant about making everything right. The dealership itself was nice but in the end we bought the car from them because of our experience with Evan! More
We are a 7 Mazda family. From start to finish we had an excellent purchase experience from General Sales Manager Scott Newman and Salesman Kevin O'Malley. Each step of the p From start to finish we had an excellent purchase experience from General Sales Manager Scott Newman and Salesman Kevin O'Malley. Each step of the process met our expectations. Delivery was flawless. More
Proud Owner of the New Mazda CX-3 After my Ford rusted through the rear wheel well, rendering it inoperable, I was forced to scramble and look for a new vehicle. I've always had my ey After my Ford rusted through the rear wheel well, rendering it inoperable, I was forced to scramble and look for a new vehicle. I've always had my eyes on a Mazda CX-5 so I decided to research it to find the new release of the CX-3. Unfortunately, the release of the new line was such a covert operation that no one was able to provide any more details. I waited and waited and waited and finally visited Mazda of Bedford for the third and last try. At this visit, Scott was able to share as much information as he could on the location, model, specs, price and tentative receiving date of August 24th. Being without a vehicle, Sean and Scott worked hard to work out a loaner vehicle contract until the new CX-3 arrives. I considered the plan, returned the next day and met Shannon. She patiently answered my questions regarding the specs of the vehicle and compared the CX-3 and CX-5 with me from bumper to bumper. I was convinced at that point that this was the best arrangement and they were able to provide me with a loaner the next day. Fast forward to 8.13.15, I received a series of texts and pictures from Scott announcing the EARLY arrival of the CX-3 as it was being unloaded. I returned at 9AM the next day, with Shannon and Sean greeting me at the door. I test drove it with Sean which he explained and highlighted the features (as we were both learning this new model together). Upon my return, Scott enthusiastically asked how the test drive was (he came in on his day off!). We compared the Touring and the Grand Touring model side by side in the lot and decided the winner was the Mazda CX-3 Ceramic Titanium GT. In comes Ray... Like being called into the principal's office, I dreaded talking about finance. However, I was delighted to see that Ray's experiences at work to find a fair interest rate and kept me within my budget without increasing the down payment. I was even able to purchase additional protections on the CX-3 as a part of the payment plan! (Unfortunately, there were no incentives, rebates or lease options at the time for the CX-3). Throughout the process, I met many employees of Mazda of Bedford. They were all friendly, easy-going, honest, fair and patient. Their knowledge of Mazda and passion for customer satisfaction was exemplified throughout my experience. Thank you again to Scott, Shannon, Ray and Sean for getting me back on the road again, happier and "faster!" I will see you soon for the accessories! More
Outstanding!! I want to thank the team Ray, Jon, Tyler and Sean at Mazda of Bedford for making my transition into buying a car easy. I have bought at least 4 cars, I want to thank the team Ray, Jon, Tyler and Sean at Mazda of Bedford for making my transition into buying a car easy. I have bought at least 4 cars, this was by far the best experience for me. THANKYOU AGAIN for your professionalism!!! Would highly recommend. More
Very fair dealings Great nonagressive customer service both during the test drive and the negotiations. Easiest experience I've ever had in buying a car and very satisfi Great nonagressive customer service both during the test drive and the negotiations. Easiest experience I've ever had in buying a car and very satisfied with my purchase. Worth your time to check this place out. More
VERY SATISFIED!! Before visiting Mazda of Bedford, I went to other dealers nearby and the treatment they gave me was horrible, like they didn't want to sell their car Before visiting Mazda of Bedford, I went to other dealers nearby and the treatment they gave me was horrible, like they didn't want to sell their cars; but at Mazda of Bedford I felt the difference as soon as I stepped inside. I love their excellent customer service, friendly environment & they will help you get the car that you really want. Ask for Kevin, he will do everything he can to help you out. More
Best dealer I have been looking for many dealers to buy my first new car and I stopped by Mazda bedford and I have wonderful experience with them the people worki I have been looking for many dealers to buy my first new car and I stopped by Mazda bedford and I have wonderful experience with them the people working in this dealer are very helpful and kind and special Mr.Mike he works in the financial departments he was really helpful and also the sales man his name Sean help me as well and gave me the best assistance and this dealer gave me the best offer I ever I had so I need to tell them thank you and If u really looking to buy new car with out thing go there and u will be driving ur car back to ur home . More
Stands by their word! I had been to a few different dealerships looking for a compact SUV when I found a make and model that interested me at Mazda of Bedford. Antonio help I had been to a few different dealerships looking for a compact SUV when I found a make and model that interested me at Mazda of Bedford. Antonio helped us out, was very friendly and not the typical "pushy" salesman...he helped us to take our time and make the best decision (which was to buy the vehicle!) In addition, the most impressive thing about this place was when I discovered some issues a few days after driving it off the lot, and they paid for ALL repairs...even down to my freezing windshield wiper fluid. I have been driving this SUV for seven months, I LOVE it and it runs great. Thanks Mazda of Bedford! More