Mazda of Bedford

Unscheduled maintenance / Excellent service I own two 2014 CX-5's both purchased from a different dealer. I elected to use Mazda of Bedford for my service rather than the selling dealer (Eastsid I own two 2014 CX-5's both purchased from a different dealer. I elected to use Mazda of Bedford for my service rather than the selling dealer (Eastside Mazda) because Eastside Mazda failed to provide warranty information on their extended warranty program at the time of delivery and then refused to honor the warranty after I completed routine maintenance (oil changes, etc) at NTB. In addition, Service personnel at Eastside Mazda were arrogant, aloof. Mazda of Bedford welcomed me, enabled my service needs by arranging short-notice service requests and then provided discounts even though I had no coupons. Most importantly, they completed my service correctly including service bulletin updates. The Service Manager, Michelle was cooperative and helpful, but I especially appreciated my interface with Milo Milosevic. Lastly, the service bays are clearly visible and accessible. Mechanics are friendly, willing to communicate/educate. More

Great Dealership We visited this dealership about a year and 1/2 ago, buying a car with my brother, and was assisted by a very helpful sales consultant, Tyler Phelps. We visited this dealership about a year and 1/2 ago, buying a car with my brother, and was assisted by a very helpful sales consultant, Tyler Phelps. Our experience with him led us to come back this week in search of another vehicle. Both Tyler and his manager Jon Chaney gave excellent service. Would definitely visit this dealership again. More

Had a great experience Tyler was very knowledgeable and could answer all our questions. He was flexible and easy to work with, which made the selection and negotiating pro Tyler was very knowledgeable and could answer all our questions. He was flexible and easy to work with, which made the selection and negotiating process much less painful that I was expecting. More

Great experience Buying a car is typically a 0/10 would not recommend experience, but I was impressed with working with Kevin. He was friendly, knowledgeable and made Buying a car is typically a 0/10 would not recommend experience, but I was impressed with working with Kevin. He was friendly, knowledgeable and made the process quick and painless. It's refreshing to work with somebody who is also a no-xxxxxxxx kind of person. More

Praiseworthy Worth Ethic Shannon and Sean were both very industrious in their approach. They were actively interested in discussing what I had in mind, and wasted no time find Shannon and Sean were both very industrious in their approach. They were actively interested in discussing what I had in mind, and wasted no time finding and getting me what I wanted. More

I love Evan and my new Mazda I just bought a new Mazda CX-5 to replace my 11 year old Mazda MPV which I was sad to say goodbye too. Evan Salsbury was EXCELLENT to work with "down I just bought a new Mazda CX-5 to replace my 11 year old Mazda MPV which I was sad to say goodbye too. Evan Salsbury was EXCELLENT to work with "down to earth", personable, and knew a lot about mechanics too. If he needed more information he would ask his boss, Scott. He also spent quite a bit of time showing me how to use Navigation and Blue Tooth. I have used this dealership for years as it is where I purchased my prior vehicle. Their Service Dept. is excellent as well. My only issue which was upsetting was that I had some difficulty working with Ray in financing the car, as not all available options were mentioned after I specifically asked for alternatives. The option I was interested in is actually on the website. Things worked out but I was told about an incentive and then it was going to be removed. More

Used Car Sale We drove 2 hours from Pittsburgh to look at a used car and we were welcomed with the car we were interested in sitting out front for us to look at and We drove 2 hours from Pittsburgh to look at a used car and we were welcomed with the car we were interested in sitting out front for us to look at and test drive. We did have a monthly payment limit and they did everything possible to make this work for us. Scott Newman was very awesome to work with. We did have a long wiat because it was a Sunday, but they constantly checked on us and ultimately worked hard to make us happy. I definitely recommend this dealership. Worth the drive :) More

New Mazda 3 This was my first time buying a brand new car, and I fell in love with the Mazda. I worked with Kevin O'Malley, and he was very helpful, and helped me This was my first time buying a brand new car, and I fell in love with the Mazda. I worked with Kevin O'Malley, and he was very helpful, and helped me get the car in my price range! I wanted the crystal blue Mazda, and Kevin drove all of the way to Columbus to pick it up! More

best trade in for a new car My husband and I came to mazda of bedford looking to get a fair trade for our truck on a new car. we worked with scott newman, jon chaney, ray ciesla My husband and I came to mazda of bedford looking to get a fair trade for our truck on a new car. we worked with scott newman, jon chaney, ray cieslak and our salesman, ed ross. all were gentlemen and informative, patient and courteous. i would encourage anyone to visit them for their next car buying experience. there was no pressure, only prompt, considerate service. it was BY FAR the best car buying experience of my life. i have survived about ten previous vehicle purchases in the past and this one left me with no second guesses, only a feeling of accomplishment and trust in my choice and the knowledge that i will be well taken care of in the future. thanks to you all. More

Looking for a new 2015 Mazda3 (in Sept 2015) Sean was great to work with, very friendly and knowledgeable. This was my first car-buying experience and he answered all of my questions and went bey Sean was great to work with, very friendly and knowledgeable. This was my first car-buying experience and he answered all of my questions and went beyond those. He took me on a test drive as well and showed me all the specs of the car (Mazda3). More