Mazda of Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 488 reviews
Helpful staff worked through financing issues without being too pushy. Good value and very knowledgeable sales personnel. Overall good experience and would recomm worked through financing issues without being too pushy. Good value and very knowledgeable sales personnel. Overall good experience and would recommend to others. More
Life changing for the better. As soon as I came into the dealership i was taken seriously, and i was helped properly. I am young and could have been easily taken advantage of but As soon as I came into the dealership i was taken seriously, and i was helped properly. I am young and could have been easily taken advantage of but i wasn't. The men and women at the Mazda dealership of bedford make you feel welcomed and at home, and help you find what you want in your price range. This is the first car I have ever bought and I will definitely be back to buy my next one. This was an amazing experience for me and i honestly will never forget the people of this dealership and how they helped me as much as they could. More
Good to the last drop I had a great experience for the 1st time in my life at a dealership (7th car I have purchased). It started with as soon as I walked into the door la I had a great experience for the 1st time in my life at a dealership (7th car I have purchased). It started with as soon as I walked into the door last night near closing time where Jon met me and greeted me with an offer to assist and get a beverage for me while I waited for a salesman. I worked with Kevin O'Malley who made me feel like I was talking to a friend versus talking with a salesman. Kevin had a great perspective on all of the cars that were similar to the car I was looking to buy (Mazda 6). He is definitely a guy who likes cars and likes to drive, I was very impressed with his ability to accurately compare each care to one another. I have spent a lot of time test driving cars this go around as I could not make up my mind as to what was going to best fit my needs and ended up driving 14 different vehicles. Keven not only was familiar with the specs on all of them, but also in how they handled and what the performance felt like compared to what they look like on paper. I thought he was just BS'ing as most salesman do, but when I continued to question him and press him about different cars he really knew what he was talking about and we had a few laughs, none of the awkward dealer ride along feelings I had at the other places. They were happy to work with my trade in as well and when we got to the contract write up Mike was super efficient and did not waste my time. Like I said it was a great experience and I will happily look to come back here for future car needs More
Excellent Experince This is my second Mazda from this dealership and I couldn't be happier. I dealt with Sean Hardnick throughout the purchasing process and received out This is my second Mazda from this dealership and I couldn't be happier. I dealt with Sean Hardnick throughout the purchasing process and received outstanding customer service . Sean gave me the proper insight to which model I would be interested in and respected my budget. I would highly recommend Mazda Of Bedford and sales agent Sean Hardnick for the best car buy experience possible. More
great experience Very knowledgeable and personable staff. Salesman Edward Ross is the best. Was available throughout the process to answer all questions I had. Even Very knowledgeable and personable staff. Salesman Edward Ross is the best. Was available throughout the process to answer all questions I had. Even now after the sale he is still available to help with questions. Never felt pressured or rushed in any way. Feel like I got a fair deal from start to finish. Feel like I was treated with respect and like a valued customer. More
Great People, Great Service I have been purchasing mazdas from this dealer and the same sales person for over 20 years. Need I say more? It is to the point that I can negotiate I have been purchasing mazdas from this dealer and the same sales person for over 20 years. Need I say more? It is to the point that I can negotiate the purchase of a new car over the phone, subject to driving the car. We have also made multiple referrals to our sales person as well as to the dealership. Equally important, we have a great relationship with the service department that really takes care of us. We only purchase a car every 2-4 years; however, we regularly service our cars, so we obviously have more contact with the service department than the sales people. In conclusion, our family strongly recommends Mazda of Bedford. More
Went for a test drive and drove it home Salesmen were friendly, knowledgable ,and attentive. Thoroughly enjoyable experience. I came in to test drive a Mazda6 and was very impressed with Salesmen were friendly, knowledgable ,and attentive. Thoroughly enjoyable experience. I came in to test drive a Mazda6 and was very impressed with showroom staff. Instantly greeted and made to feel welcome. Salesman available immediately and kept the process moving smoothly and quickly. First service appointment already scheduled. Best car buying experience ever. More
Not pushy, or fake, just real honest and friendly Buying a car is exciting but scary. Craig Toddy made me feel very comfortable and helped me make the right decision. I didn't feel pressured just info Buying a car is exciting but scary. Craig Toddy made me feel very comfortable and helped me make the right decision. I didn't feel pressured just informed. I'd very highly recommend him, Scott Newman and this dealership to any and all I know who are interested in buying or leasing a car. More
I keep coming back! I have been a loyal Mazda owner for over 10 years. After starting a family I decided it was time to get an SUV. After researching multiple vehicles I have been a loyal Mazda owner for over 10 years. After starting a family I decided it was time to get an SUV. After researching multiple vehicles including makes and models I came into Mazda of Bedford to look at the CX5i and test drive the vehicle. I have been going to this dealer since my very first Mazda 6 and I cannot say enough good things about the dealership, the experience and especially the people. From the moment I walked in to the moment I left I was treated with the best customer service and left with exactly what I was looking for. Scott Newman has been there for me every step of the way throughout all of my Mazda ownership experiences and is an amazing sales manager and treats me and everyone else he encounters like family. I find it hard to believe I considered going elsewhere for my new vehicle, I know that through the years and years to come this dealership has been wonderful to me and I will return again and again, thanks Mazda! More
Highly Professional People This is the second Mazda car that I purchase from this dealership. Both times the service has been excellent. The salesman was not pushy, listened This is the second Mazda car that I purchase from this dealership. Both times the service has been excellent. The salesman was not pushy, listened to what i needed, and delivered what I needed. The whole buying experience was very smooth. Everyone at Mazda of Bedford is very professional. I strongly recommend this dealer if you are in the market for a Mazda. More