Mazda of Bedford

Super staff and service I just leased a new 2016 CX-5 after owning a CX-7 for 9 years. Sean Hardnick sold me the CX-7 and I went back to Sean for the new car. I would trust I just leased a new 2016 CX-5 after owning a CX-7 for 9 years. Sean Hardnick sold me the CX-7 and I went back to Sean for the new car. I would trust any of the sales people and this dealership - they don't have to "hard sell" anyone - the cars sell themselves due to the quality. I have never owned a car as long as my CX-7 and I traded it only because I wanted something smaller and better on gas. Sean showed me several options, took his time, talked about other makes and models and their records and let me come to my own decision. Then he gave me a great deal on my CX-7 and the new CX-5. I have been a Toyota groupie before my CX-7 but am sold on the technology and engineering of the Mazda. I tried hard to make the reports on Chevy, Ford, Honda, etc. sound better than Mazda, but in the end I knew I was getting the best car and the best deal at Mazda of Bedford. The owners were even there and spoke to me about my experience, the car I had, the car I leased and what I liked about the dealership. The service department is the best - have arranged service when I could come, know me by name and let me know when issues needed to be addressed. I feel safe in my Mazda and I know the service department will keep it that way. I would recommend this dealership, sales staff and service department to anyone who wants a great car at a great price. Thanks Mazda of Bedford for making my life easier! More

great experience This is the second car I have leased from Mazda of Bedford. I came back because my first experience was good. This time they had a different manager, This is the second car I have leased from Mazda of Bedford. I came back because my first experience was good. This time they had a different manager, Scott Newman, and my experience was great ! Everyone from my salesman Craig Toddy, to the finance manager Mike DeSalvo, to Michelle in service, couldn't have been nicer. Craig was very thorough at delivery explaining the various features of the car, Mike made the paperwork part of the transaction actually enjoyable, and Scott was phenomenal throughout. Honesty, integrity, and genuine concern for the customer seem to be the way they do business. That is hard to find today. I just want to say thank you to everyone involved in my transaction. I even had one of the owners, Chris Houdek, thank me personally for my business. Where else are you going to ever have that happen ? Kudos to Mazda of Bedford, you do it right and have a customer for life ! More

Great! Tyler and everyone I dealt with here were very helpful and friendly. They made this a good experience and I was very happy with this dealership Tyler and everyone I dealt with here were very helpful and friendly. They made this a good experience and I was very happy with this dealership More

Awesome! !!!! So friendly and provides outstanding customer service! The new car manager was very friendly. Scott was very helpful! :) I would highly recommend !!!! So friendly and provides outstanding customer service! The new car manager was very friendly. Scott was very helpful! :) I would highly recommend Mazda of Bedford for any new car needs. More

Excellent customer service The salesman was very personable, and accommodating. He listened to my concerns and had good recommendations for what car would be best. The overal The salesman was very personable, and accommodating. He listened to my concerns and had good recommendations for what car would be best. The overall experience was great. We were able to negotiate a deal and get the vehicle we wanted. More

Best experience at a dealership ever! Edward and Scott worked really hard to get me what I wanted and more. I purchased a new car and traded in my old one. The gave me a very fair price an Edward and Scott worked really hard to get me what I wanted and more. I purchased a new car and traded in my old one. The gave me a very fair price and treated me very well. It isn't very often that you go into a dealership and they are able to get you everything you want. This is our third Mazda from them and they really treated us fairly. More

New Car Purchase Ed & Scott tried hard to come up with a fair price for the new car we purchased as well as our trade in value. It took some back & forth but all of u Ed & Scott tried hard to come up with a fair price for the new car we purchased as well as our trade in value. It took some back & forth but all of us were satisfied overall. Scott & Ed both have outgoing personalities without being overly pushy. I will refer friends and family to them. Sherry Marshall More

I had a god experience. I had a good experience with the entire team! Sean was my salesman and is very professional. This is the second car I have leased from him. I had a good experience with the entire team! Sean was my salesman and is very professional. This is the second car I have leased from him. More

Efficient and stress free I went to this dealership to look at the Mazda 6 after doing some extensive research on the internet for this model. I was promptly greeted after arr I went to this dealership to look at the Mazda 6 after doing some extensive research on the internet for this model. I was promptly greeted after arriving but was not 'pressured' in any way during my conversations with their sales staff. Edward was incredibly knowledgeable and informative regarding the Mazda products and did a very good job of comparing and contrasting the various models that I was looking at. I was able to test drive the Mazda 3 and Mazda 6 with comparable equipment so that I could get a better feel for both cars. After I made a decision to purchase the Mazda 3 GST the rest of the process was seamless. I met Scott Newman, General Sales Manager, who was very friendly and accommodating to me and my wife. The financing side of the experience was one of the best that I have ever experienced in my life. I spent no more than 10 minutes with the finance manager who explained all of my financing options/choices but at no time did her ever try to 'hard sell' me on any products or services. Normally, a visit to a dealership to buy a call lasts 3 or 4 hours. I think that I was in and out in 1 1/2 hours, including my test drive. Subsequent to my purchase I received a phone call and email follow up from Edward ensuring that I was totally satisfied with my purchase. I would highly recommend this dealership for anyone considering purchasing a car, especially considering that Mazda is rated as the #2 brand by Consumer Review. More

Great experience The salesperson - Kevin O'Malley - and Scott Newman were easy-going and easy to work with. They made the numbers work to our advantage and we got a gr The salesperson - Kevin O'Malley - and Scott Newman were easy-going and easy to work with. They made the numbers work to our advantage and we got a great car. thanks. More