Mazda of Bedford

Excellent customer service We saw a car on line that we were interested in and drove an hour to see it. Bill Anton met us and spent time going over the vehicle and working a de We saw a car on line that we were interested in and drove an hour to see it. Bill Anton met us and spent time going over the vehicle and working a deal with us. He was pleasant to talk to and very knowledgeable about the vehicle. We highly recommend Mazda of Bedford for their professionalism. We will definately consider them for our next new car purchase. More

We worked with Bill who gave us a great experience with our CX-9! Easy to work with and a friendly staff. Thank you Bill! our CX-9! Easy to work with and a friendly staff. Thank you Bill! More

Had a great experience at Mazda of Bedford. Was able to make decision without pressure. I will recommend Mazda of Bedford to friends and family make decision without pressure. I will recommend Mazda of Bedford to friends and family More

The moment I walked in the door everyone was so friendly to me and my family the smiles in everyone faces thank you all great to me and my family the smiles in everyone faces thank you all great More

Top Notch Sales Experience The sales executive, Bill Anton, is knowledgeable and polite to deal with. Explained all the features of various models and soon saw what fit us best. The sales executive, Bill Anton, is knowledgeable and polite to deal with. Explained all the features of various models and soon saw what fit us best. No pressure....just wanted to make sure that we figured out which car was best choice and then was able to work out lease deal that fit our budget. Can't wait till they move to their soon to be built and completed dealership. More

Impressed Bill came out to introduce himself right away. My mother in I felt welcomed which is very important to us. Everyone we worked with was very personable Bill came out to introduce himself right away. My mother in I felt welcomed which is very important to us. Everyone we worked with was very personable. I would Highly recommend this place to anyone More

Best dealership around, hands down. Normally, I do not review dealerships, because well... Most of them aren't very good. That is not the case with Mazda of Bedford. I made an inquiry on Normally, I do not review dealerships, because well... Most of them aren't very good. That is not the case with Mazda of Bedford. I made an inquiry online in early May about a phenominal deal they were running on the left over new 2018 Mazda3's and almost immediately I was called and emailed by Mike Kertis. I showed up randomly after work one day to peak at the car I inquired about, and unfortunately Mike was not there, but Mark Rice stepped up and took care of me. This was in early May. Mark is very kind, and professional and INCREDIBLY knowledgeable about Mazdas. I never drove a Mazda (of any model) prior to my test drive of the 2018 Mazda3 with Mark, but between the car and Mark's knowledge I was sold. I wanted the car, badly. I was a bit upside down in the car I traded in due to my own stupidity of buying a car that depreciated way faster than I could pay it down, and Manager Scott stepped up and helped me as much as he could, getting me to a comfortable area where I could trade it in. Between some money down on my part, Scott's help, and Ray Cieslak hunting for the best finance option, I was able to secure the car at a payment I was happy with, on a car I was 10x happier with than my previous. I picked up the car on a different day. That's when I met Mike Kertis. Mike was so friendly and told me even MORE about the car that I didn't know. He also delivered it to me, and I've never experienced a delivery quite like this one. It was detailed to the hilt, pulled inside with a sold sign on it, and Mike helped me download the My Mazda app, taught me how to use it, paired my phone with the car, and again taught me more about the car. Last but not least, I got my first service today at Mazda of Bedford and met Milo Milosevic. Milo knew my name as soon as I walked in and told me all that they were going to do. He provided me with a rebate form to get 15$ off my next oil change, and gave me a bag of snacks to eat while I waited. The service waiting room had delicious coffee with "all the fixens" and water and soda. The oil change and tire rotation was done in a timely manner, they washed my car, and much to my surprise gave me $25 off my bill for my first service. I'm so amazed at this dealerships effort to go above and beyond for their customers. I will NEVER step foot on another Mazda lot as long as I live in North East Ohio. They have earned my recommendation, and my repeated business. Way to go guys!! More

No negotiations. They practically eliminated the negotiation process by giving me a great deal right off the bat. All of the salesmen are very genuine and knowledgeabl They practically eliminated the negotiation process by giving me a great deal right off the bat. All of the salesmen are very genuine and knowledgeable on all of the vehicles in stock. More

Amazing Was looking for a used vehicle online at beginning of the month. Arrived at 930am and was out the door by 10:30am with my new vehicle. Was in and out Was looking for a used vehicle online at beginning of the month. Arrived at 930am and was out the door by 10:30am with my new vehicle. Was in and out fast great service and communication before and during the sale. More

Wonderful experience Very positive experience at this dealership. Bill Anton was an excellent guide in the process and gave great advice as I made the decision to lease a Very positive experience at this dealership. Bill Anton was an excellent guide in the process and gave great advice as I made the decision to lease a new Mazda 3. I look forward to working with Mazda of Bedford in the future! More