Mazda of Bedford

Great Sales Team Met with Jeff Claypoole today at the Mazda dealership. He was new to Mazda, but had been in the business for the past 20+ years so felt knowledgeable, Met with Jeff Claypoole today at the Mazda dealership. He was new to Mazda, but had been in the business for the past 20+ years so felt knowledgeable, even if he still had to look up or ask co-workers regarding some things specific to Mazda. Felt that the dealership was very friendly and easy to ask questions of to find out what I needed to know. I looked at a Mazda 3 while there and it ended up not currently including some of the features I was looking for, or when it did include others I wanted, it only had them in the highest trim level, which didn't compare to the competitors lower trim levels. That said, the staff there was excellent, so it wasn't a problem with the buying experience, just the features available at the time. Jeff even stayed after to allow us a test drive to compare features and that shows dedication. Thanks! More

New Car Purchase Excellent customer service. Many options to choose from due to large inventory. My sales associate had a vast knowledge of the Mazda vehicle as well Excellent customer service. Many options to choose from due to large inventory. My sales associate had a vast knowledge of the Mazda vehicle as well as comparisons to competitor like models. The dealership had a friendly environment and focused on what I wanted without the pressure or push to get "the deal done". I would definitely recommend buying a vehicle from them. More

Best car buying experience In order for me to purchase my car, Craig and Mike stayed after closing to close the deal!! Now that is dedication to make the customer happy!! In order for me to purchase my car, Craig and Mike stayed after closing to close the deal!! Now that is dedication to make the customer happy!! More

Best Customer Service on the Mile I went to the Bedford Automile hoping to drive (5) small SUVS I was interested in. My first and by far BEST CUSTOMER service came from Edward Ross at I went to the Bedford Automile hoping to drive (5) small SUVS I was interested in. My first and by far BEST CUSTOMER service came from Edward Ross at Mazda of Bedford. He was so knowledgeable and answered all my questions confidently and made me very interested in a car that was not originally even on my radar. I left feeling happy and kind of excited. I have not finalized my decision yet, but the Mazda CX-5 is in my top two now. That is not only because the car seemed sturdy and was exactly what I was looking for, but mostly because of how patient, respectful and AWESOME Edward was! More

Taken care of by Tyler We had a wonderful experience buying our first Mazda. Tyler was extremely knowledgable and helpful getting us the best deal for our car. Ray was very We had a wonderful experience buying our first Mazda. Tyler was extremely knowledgable and helpful getting us the best deal for our car. Ray was very experienced and kind. More

Excellent experience After a negative experience at another dealership, I was dreading going into another dealership. However, I need not have worried. Mike Marzak gave me After a negative experience at another dealership, I was dreading going into another dealership. However, I need not have worried. Mike Marzak gave me an out-the-door price via e-mail. When I came to the dealership, we went on a pleasant test drive. The car was exactly as described. When it came time to work out the financing, the price was exactly what Mike had told me over e-mail. They gave me KBB value for my trade, and got a financing rate better than I thought possible through my bank. Just an excellent experience all the way around! I would highly recommend Mazda of Bedford to anyone. More

Helpful and Informative Salesperson I did have a long wait while waiting for finances to be sorted out, however, that is no fault of the sales team. Who showed me a car in my price range I did have a long wait while waiting for finances to be sorted out, however, that is no fault of the sales team. Who showed me a car in my price range and budget. The trade-in price I was given was better than expected, and it really allowed me to get a deal done. I like that I walked in there with a specific price point, and Tyler made sure I looked at the right car, and Ray helped straighten out the finances that were causing the wait. I am happy with my car, and with the customer service I was given today from Tyler. He isn't pushy, and he comes across as somebody you feel like is on your team. More

1st Class Customer Service I recently purchased my 17 year old son his 1st car. My salesman was Edward Ross. Edward Ross went above and beyond my expectations with this exp I recently purchased my 17 year old son his 1st car. My salesman was Edward Ross. Edward Ross went above and beyond my expectations with this experience. While I was apprehensive about buying him a used car. Edward was very knowledgeable and informative about the vehicle. It was great Edward showed my son how to maneuver his way around the engine. He showed my son how to check the oil stick and the importance of preventive maintenance of a vehicle. I really appreciated all his expertize. Thanks Edward, YOU ROCK!!!! More

Awesome Hi I recently Visited the bedford Mazda outlet and I Met Edward Ross. He was really brilliant explaining the nuances of different cars and in understa Hi I recently Visited the bedford Mazda outlet and I Met Edward Ross. He was really brilliant explaining the nuances of different cars and in understanding my requirement. His interaction was very customer friendly. I wish to visit the outlet again and do business with them. More

Excellent Service Best Experience I've ever had with a dealership. Mazda of Bedford treated me with respect and was upfront and honest. Spent the day looking over info Best Experience I've ever had with a dealership. Mazda of Bedford treated me with respect and was upfront and honest. Spent the day looking over info with Edward Ross and Scott Newman. They were really friendly and explained everything we needed to know about the car we were looking to lease. Then we met Mike (The Wizard) and he got us a great deal. He also went over the lease with us and all the info we needed to know before we signed. They also let us make payments to the down payment and let us drive the car home same day. Some of the nicest people ive ever met. Highly Recommend to anyone looking for a great car from a great place. More