Mazda of Bedford
Bedford, OH
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Professional and attentive My experience buying my "new to me" 2006 town and country was the best in comparison to any other vehicle purchase I've ever made. This is due to how My experience buying my "new to me" 2006 town and country was the best in comparison to any other vehicle purchase I've ever made. This is due to how Katrina handled my purchase. She allowed me to direct my purchase without high pressure or the apathy I've felt in past dealerships. In fact she stayed with the process the whole way through and it was kinda a long one. I am totally convinced that I will be back to Mazda if Bedford in the future and I will ask for Katrina to help me as I trust her. And that's saying something. Thanks Mazda if Bedford And thanks katrina I display my "zoom zoom" license plate holders proud More
Reserved for the Kings We had a wonderful experience leasing our new CX-9 from Bedford of Mazda. Both Phil and Shannon were helpful and worked extremely hard to get us what We had a wonderful experience leasing our new CX-9 from Bedford of Mazda. Both Phil and Shannon were helpful and worked extremely hard to get us what we wanted. We will definetly be using them when our other lease expires. More
Thank you! This is the 2nd car I Ieased from Sean. Again the whole experience was straightforward and pleasant. Sean and Scott got me into a new car and saved me This is the 2nd car I Ieased from Sean. Again the whole experience was straightforward and pleasant. Sean and Scott got me into a new car and saved me money as well. No back and forth just straight numbers and friendly service. Will definitely go back again! More
Great Staff Edward and management were very friendly and helpful, as well as another nice salesman who came over too converse! I would definitely recommend this d Edward and management were very friendly and helpful, as well as another nice salesman who came over too converse! I would definitely recommend this dealership. More
Thanks Edward Edward was our salesperson and he did an outstanding and efficient job with helping us get the car we wanted. He's wasn't like one of those tricky sal Edward was our salesperson and he did an outstanding and efficient job with helping us get the car we wanted. He's wasn't like one of those tricky sales persons. He was very thorough and friendly. Thanks for getting us in our Mitsubishi Galant. We love you From Queshawn and Mirica. More
All Star Relationships and Communication It's all about building a relationship and communicating with the client. We were met at the door by Scott, the manager of sales, who personally gree It's all about building a relationship and communicating with the client. We were met at the door by Scott, the manager of sales, who personally greeted us and introduced us to the car salesman we would be working with, Edward. Scott took the time to make connections and ask questions rather than "handing us off" to any particular worker. Having just left a dealership down the street where we were neither impressed with the personability or knowledge of the salesmen, it was a pleasure to work with a group of individuals who thoroughly know their cars and care about their clients. Two weeks prior I was in a serious car accident. I wanted a vehicle in which I felt safe and I knew would protect me. I left that same evening with a 2017 Mazda3, a dream car with safety features beyond what I knew existed; and all for a manageable price! I am a first time Mazda owner, but I will be returning to this dealership for all future vehicles. More
exceeded my expectation Kevin went over everything in detail about our mazda cx9. We would never have known what this car was capable of without him. He was very patient Kevin went over everything in detail about our mazda cx9. We would never have known what this car was capable of without him. He was very patient in explaining how to use each feature and showed us where to find what he was talking about in the manual for future reference. Everyone at the dealership was so welcoming. It was a fantastic experience More
Very Professional with good customer service I met Phil Cohen there and he showed me all the used Mazda 6 i touring vehicles the dealership had to offer. The original one I was interested in was I met Phil Cohen there and he showed me all the used Mazda 6 i touring vehicles the dealership had to offer. The original one I was interested in was sold the evening before, but Phil spoke to everyone in management to secure another choice, which I really appreciated. I didn't buy only because of availability of color they had at the time. More
Mazda of Bedford 1/25/17 Update: After speaking with Scott Newman, the sales manager, He suggested a resolution that he thought was fair. 1/10/7 My daughter went 1/25/17 Update: After speaking with Scott Newman, the sales manager, He suggested a resolution that he thought was fair. 1/10/7 My daughter went to Mazda of Bedford for her first new car purchase. They saw her coming!! She ended up leasing a car, but only because of the high pressure sales tactics. The only discount received was a $250 recent college grad discount. That's it. No other discounts or incentives. And on top of that, they charged her $400 more than MSRP. It was all about the sale. Other than greed, I don't understand how a car dealership can take advantage of a 23 year old who has multiple years of car buying ahead of them, just for a one time sale and one time profit. Not only will they lose her as a repeat customer, but any other friends and family that we share this with. More
Customer service at its best I had already done my research and was ready to buy. I just needed to find the dealership that had my vehicle. I called Mazda of Bedford at 5:55 on a I had already done my research and was ready to buy. I just needed to find the dealership that had my vehicle. I called Mazda of Bedford at 5:55 on a Friday night. Edward Ross answered the phone. I told him what I wanted. He told me, he would check the lot and return my call. Even though the dealership closed at 6:00, he called me back with the information I needed, and secured the vehicle for me until I could come in the next day to purchase it. When I arrived, the paperwork had been started, the vehicle was being readied. It was an overall excellent experience. Edward was friendly, funny, and knowledgable. Overall great experience. More