Mazda of Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 488 reviews
Best. Step in life I bought my car just 3 weeks ago and had the best exspierence anyone can think of my sales person was very helpful and didn't trick me as a lady out I bought my car just 3 weeks ago and had the best exspierence anyone can think of my sales person was very helpful and didn't trick me as a lady out of anything .. sadly I got my car keyed and didn't know what to do but once again my sales person was very helpful and picked up my car himself while I was at work with my permission let alone walked me though ever step of the way even though he has more customers and he made sure my car was donestablished correctly and checked up on me I have to say very very amazinf sales man ask for Michael More
Excellent Tyler Phelps was fantastic. He was very informative and well tuned to the needs of his customers. Tyler was working with three other clients including Tyler Phelps was fantastic. He was very informative and well tuned to the needs of his customers. Tyler was working with three other clients including myself and he was very attentive and cognizant of my time. He remembered me from a previous purchase experience. Tyler was great three years ago and still is delivering great customer service. I am looking forward to doing business with him again in the future. More
Best Car Buying Experience Ever Bought a used Buick from Edward Ross. No pressure - this was the easiest and most comfortable car-buying experience ever! What struck me about the d Bought a used Buick from Edward Ross. No pressure - this was the easiest and most comfortable car-buying experience ever! What struck me about the dealership is that everyone was friendly and attentive, even though they weren't our Sales Consultant. Even the next day, people went out of their way to acknowledge us as we picked up the car. It was Edward's day off, but he made sure we knew Patrick would take care of us, and he did. I was also impressed the dealership took the time to call the person who was looking at the car the day before to let them know someone else was coming in to take it for a test drive, just in case they wanted to move on it first. When I called, they told me someone was interested, and if they came back before my 6:30 appointment, they would call me so as not to waste my time. I liked that they knew I was interested in the Buick, and were not just going to let me come out there to try and sell me another car! More
Great experience. We bought a used Mazda 3. Our Sales Consultant Edward Ross was very helpful and he did not pressure us. He was fine with us taking the car to our mech We bought a used Mazda 3. Our Sales Consultant Edward Ross was very helpful and he did not pressure us. He was fine with us taking the car to our mechanic to get it checked out. I would recommend him. More
They destroyed my Mazda 3 I have to give this dealership a 1 star, and will advise anyone to NOT use their service center. Less than a year ago I had my 2007 Mazda 3 hatch in f I have to give this dealership a 1 star, and will advise anyone to NOT use their service center. Less than a year ago I had my 2007 Mazda 3 hatch in for an issue and asked them to please check over my transmission. They said there was absolutely nothing wrong with it and said it was just my cable causing my gears to disconnect. I had it in again a couple months later, because the issue was never fixed. They told me once again that my transmission was doing great. I also looked at my car when I pulled out of the dealership and it looked like a car side swept my back left quarter panel and my reflector was missing. They told me that wasn't their problem. A few days ago, I had my car towed in! My car was no longer going into park, neutral or drive. They call me a few hours later and tell me my cars destroyed, because my transmission is blown. Can't imagine how upset I was? I was fuming, because I owed $3,600 on the vehicle still and had it checked over by them twice!! Mazda certified technicians my butt. They tried to sell me a car, and told me that transmissions can randomly just go. I now own a 2017 Jeep Compass, that I had to roll negative equity into, because these mechanics do NOT know what they're doing! More
Excellence experience! This was my third purchase / lease from Mazda of Bedford, and from the moment that I stepped into the building I was immediately greeted by the friend This was my third purchase / lease from Mazda of Bedford, and from the moment that I stepped into the building I was immediately greeted by the friendly staff. There was absolutely no pressure sales tactics used, just genuine concern that I have a pleasant experience car browsing / shopping. Thanks to all, especially my very knowledgeable sales representative Sean Hardnick. Sean has been with me through a total of three (3) transactions. He was friendly and fair throughout the entire process. Thank you!! More
Excellent experience, especially with Bill Anton. We bought a new Mazda 5-door Hachback. Bill Anton was an amazing sales person. He did not pressure us in anyway, and was very knowledgeable and sincer We bought a new Mazda 5-door Hachback. Bill Anton was an amazing sales person. He did not pressure us in anyway, and was very knowledgeable and sincere in his opinions. He tried to accommodate our wishes to the best of his ability. He gave us a great deal that is at fair market price, working with Scott Newman. Ray Ciesllak efficiently went through all paperwork and finances, respecting our time constraints. We had considered initially buying a used car, and Pat Sheehan was extremely accomodating in showing us everything they had in the lot. I would definitely go back again and will recommend this dealership to my colleagues. More
Easy and professional Working with Tyler and the staff at Mazda was great. They answered all of the questions that we had and worked with us to find a price that we were co Working with Tyler and the staff at Mazda was great. They answered all of the questions that we had and worked with us to find a price that we were comfortable with. They were not offended that we had offers from other dealerships. Not only did they work hard with us to find the car that worked for us, but Tyler took the time to sit in the car and help us set up all of the features and show us how to use the great features that CX-5 had. If you are looking for a place to feel comfortable with talk about different pricing options this is the place to go! More
Good Experience It was a pleasure working with Edward Ross. He's friendly, informed, helpful and eager to provide you with what you need. Most importantly, perhaps, It was a pleasure working with Edward Ross. He's friendly, informed, helpful and eager to provide you with what you need. Most importantly, perhaps, he's willing to let you go at your own pace. I highly recommend him. More
Great Experience! I am thrilled with my new Mazda6! I was dreading the experience since I had been driving my car for 11 years but Ed Ross made it very easy and stres I am thrilled with my new Mazda6! I was dreading the experience since I had been driving my car for 11 years but Ed Ross made it very easy and stress free. I hope to have this car as long as the last but if not I will definitely go back to Mazda of Bedford and Ed Ross. More