Mazda of Abington
Willow Grove, PA
Filter Reviews by Keyword
By Type
395 Reviews of Mazda of Abington
Very friendly, kept me up to daye on concerns and progress. While in the dealership, people made sure I was comfortable during my wait. Always a nice experience as my car is being inspected. progress. While in the dealership, people made sure I was comfortable during my wait. Always a nice experience as my car is being inspected. More
I waited for 2 hours on February 12, 2024 to have my have rear view mirror checked out and I told Mrs. Todd that had a Manufactory warranty and a extended warranty coverage on the car. Mrs. Todd said she cou rear view mirror checked out and I told Mrs. Todd that had a Manufactory warranty and a extended warranty coverage on the car. Mrs. Todd said she couldn't just the warranty on my vehicle because the system was down. Mrs. Todd said she would give me a call when the system was back up again, but never received a courtesy call back. I had to call her back two days later. She did apologized after I said that was not customer service friendly. I have a appointment to bring my vehicle back on March 20, 2024, but I asked could I have A loan vehicle, and Mrs. Todd said she couldn't guarantee me one because it's a shortage. I can not drive my vehicle because it's It's illegal to drive a car with a broken rearview mirror. Thank you. More
They completed the inspection in about the time they said it would take. They completed the inspection in about the time they said it would take for them to complete it. it would take. They completed the inspection in about the time they said it would take for them to complete it. More
Crystal was my Service Advisor. She was absolutely fantastic. Very professional and timely. The estimate was spot on. She was also very creative in the solution. She was absolutely fantastic. Very professional and timely. The estimate was spot on. She was also very creative in the solution. More