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Mazda Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.9
773 Reviews
Looking for a new or pre-owned Mazda? Look no further than Mazda Roseville in the Roseville Automall. We offer a full lineup of new Mazda vehicles. Our knowledgeable Mazda Roseville new car dealer staff is dedicated and will work with you to put you behind the wheel of the Mazda vehicle you want, at an affordable price. Feel free to browse our online inventory, request more information about our vehicles, or set up a test drive with a sales associate.
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800 Automall Dr

Roseville, CA

95661

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Showing 773 reviews

November 10, 2024

I had a great experience purchasing a pre-owned vehicle from Mazda Roseville. This is my third Mazda and I chose Mazda Roseville primarily because of their outstanding service department. No reason to go a More

by DVB1026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Cuadras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Harris
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Nov 11, 2024 -

Mazda Roseville responded

Thank you so much for choosing Mazda Roseville and for your loyalty to the Mazda family! We’re thrilled to hear that your experience purchasing your third Mazda was a great one and that our service department played a part in your decision. Your trust and confidence mean the world to us, and we're grateful to be your go-to Mazda team. Enjoy your new pre-owned Mazda, and we look forward to continuing to provide you with exceptional service!

November 10, 2024

Brought in for an oil change, and told them I would wait for my car. Waited almost 3 hours. They didn’t even let me know it was ready, I happened to walk past and saw my car there with other cars all lined More

by dtblaylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Nov 11, 2024 -

Mazda Roseville responded

Dawnell, Thank you for sharing your experience with us. We apologize that your recent visit did not meet the level of service you expected. Our service manager has reached out to you directly to offer a follow-up service and ensure a more positive experience moving forward. Providing exceptional service is our priority, and we appreciate your feedback as it helps us improve. We look forward to the opportunity to serve you again and demonstrate our commitment to quality care. Bobby Shields, our service manger can be reached directly at your convenience at 916-755-5630

November 09, 2024

Nikki in service is nice and professional, and I enjoy working with her. Everyone in service is very welcoming. More

by italiagirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Mazda Roseville responded

Thank you so much for taking the time to share your amazing experience with Niki! She really is amazing and we're so fortunate to have her on our team. We're glad to hear our team members have all left such a lasting impression. We look forward to the next time we can assist you.

November 09, 2024

The team was efficient and pleasant. Indin’t have many miles on my car so I have lityle to say. More

by chalelightner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Struthers
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Nov 11, 2024 -

Mazda Roseville responded

Thank you for the 5-star review! We are so glad your visit with us was seamless and enjoyable. We look forward to a long-lasting relationship!

November 08, 2024

Great Job. Always friendly and professional.. I appreciate good service when it comes to my car. More

by cynthiamarsico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Struthers
Print
Nov 11, 2024 -

Mazda Roseville responded

Cynthia, Thank you so much for the kind words! We are so glad you had a wonderful experience with us. We look forward to continuing to serve you for many years to come!

November 06, 2024

Quick, easy, friendly, thorough, efficient and kept me aware of progress on vehicle. Did everything requested in a timely manner. Thank you. More

by riverkids2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Struthers
Print
Nov 07, 2024 -

Mazda Roseville responded

Thank you for the kind words! We are so glad your service visit was seamless and efficient. We look forward to the next time we can assist you!

November 05, 2024

This is the 2nd Mazda I have purchased from Roseville Mazda and I had great service both times! No pressure which I appreciate More

by jamiepinkbug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Harris, Carlos
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Nov 06, 2024 -

Mazda Roseville responded

Thank you so much for the amazing review!! We are so glad we could assist you with the purchase of two different Mazdas now! We truly appreciate your business and wish you many happy miles ahead!

November 03, 2024

Expectaions set 0 expectations met. I had my vehicle back when promised, a full inspection, serviced and running smoothly. My service agent was courteous and thorough. You cant ask for More

by alisha.duck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Burnett
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Nov 04, 2024 -

Mazda Roseville responded

Alisha, Thank you for the amazing review! We are so glad we could ensure that your service visit was seamless and helpful. Thank you for choosing us and we look forward to the next time we can assist you!

November 01, 2024

Once I was able to get in, the service was great. It took three weeks to get in because no loaner cars were available. More

by richdubose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Struthers
Print
Nov 05, 2024 -

Mazda Roseville responded

Rich, Our sincerest apologies for the wait on your service. Loaners are first come first serve and at times some of those services run longer than anticipated due to waiting on parts or warranty approvals. Although no excuse, we appreciate your patience and want you to know we truly value your business.

November 01, 2024

The were friendly, informative and considerate. Frustrated w car trouble and they were kind and listened. More

by starrjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 04, 2024 -

Mazda Roseville responded

Thank you for the kind words! We are so glad we could be here to assist you with your car troubles and we look forward to continuing to help you again in the future!

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