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Mazda Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.9
773 Reviews
Looking for a new or pre-owned Mazda? Look no further than Mazda Roseville in the Roseville Automall. We offer a full lineup of new Mazda vehicles. Our knowledgeable Mazda Roseville new car dealer staff is dedicated and will work with you to put you behind the wheel of the Mazda vehicle you want, at an affordable price. Feel free to browse our online inventory, request more information about our vehicles, or set up a test drive with a sales associate.
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800 Automall Dr

Roseville, CA

95661

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Showing 773 reviews

November 16, 2024

Niki Hutchens is great in the Service Department. Communicating clearly and promptly helped me get a good deal on needed repairs. Videos showing the inspection are helpful, but the mechanics cite More

by james c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Mazda Roseville responded

James, Thank you for the positive review and for recognizing Niki’s efforts. I'm unable to find an exact customer record based on your username and a service that recently had a filter as a recommended service. I'd love to review the inspection video with you and discuss our service technicians findings together. Please contact me directly at 916-755-5630 at your earliest convenience. Bobby Shields, Service Manager.

November 15, 2024

this place used to be amazing but over the last few months has really gone down hill. more expensive for the same services, workers aren’t as friendly. unfortunately will be taking my business elsewher More

by GFOWLER6363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Struthers
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Nov 19, 2024 -

Mazda Roseville responded

Thank you for sharing your feedback. We're sorry to hear that your recent visits have not met the high standards you’ve come to expect from us. We value your loyalty and take your concerns about pricing and service seriously. Please feel free to reach out to our Service Manager, Bobby Shields, at 916-755-5630, so we can learn more about your experience and work toward regaining your trust.

November 12, 2024

They knew their vehicles, they saved me a lot of aggravation. There was quick service. More

by michael@moreplumbing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Struthers
Print
Nov 13, 2024 -

Mazda Roseville responded

Michael, Thank you for the 5-star review! We are so glad you had a seamless service visit with us. We look forward to the next time we can assist you!

November 12, 2024

Niki did a very good job, She kept me posted all through the service, will come back. More

by CHRISALVISO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 12, 2024 -

Mazda Roseville responded

Thank you for the 5-star review! We are so glad Niki and the rest of our team ensured your service visit was a great one. We look forward to the next time!

November 12, 2024

I waited over three hours for my car to be done with no communication from the service department to let me know they were running slower that day. I opted to wait at the dealership, had I known it would More

by DnMBirkholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
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Nov 12, 2024 -

Mazda Roseville responded

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. Your experience is not the level of service we strive to provide, and we appreciate you bringing this to our attention. We will address this with our team to ensure better communication in the future, especially when delays occur. If you ever need, please don't hesitate to reach out to our Service Manager, Bobby Shields directly at 916-755-5630

November 11, 2024

Carlos was very helpful, not pushy. Moved about 8 cars to get the one we wanted. Gladly purchase from this location again More

by johkir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Scott Holden
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Nov 12, 2024 -

Mazda Roseville responded

Thank you so much for taking the time to share your amazing experience with Carlos! He really is amazing and such an incredible addition to our team. We look forward to a long-lasting relationship!

November 11, 2024

Easy, no pressure experience. Great customer service, able to submit a lot of info online and made for a quick transaction at the dealership. More

by rfong13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Cuadras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nino Christian Alaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Mazda Roseville responded

Thank you for your feedback! We're glad to hear that the online process and our team helped make your experience smooth and pressure-free. We know your time is valuable, so it’s great to hear the transaction was quick and efficient. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything more we can do for you!

November 11, 2024

Mr Brian Randall gave us our most pleasant car buying experience to date. Knows the product he’s selling and made us fell important even though we were not a sure buyer initially. He and Mr Scott Holden More

by leagentil08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Holden, Brian Randall
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Nov 11, 2024 -

Mazda Roseville responded

Thank you for sharing your experience with us! We're delighted to hear that Brian and Scott made your visit to Mazda Roseville enjoyable and memorable. Providing knowledgeable and attentive service, whether you're just browsing or ready to buy, is our goal, and we're glad they made you feel valued throughout the process. Your kind recommendation means so much to us, and we hope you enjoy every mile in your new Mazda!

November 10, 2024

i had great service everyone was very professional and very effiecient and very nice and my car was ready on time More

by renee96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams, Chris Mccay, Joshua Struthers
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Nov 11, 2024 -

Mazda Roseville responded

Renee, Thank you for the kind words! We are so glad you had a wonderful service experience with us. We look forward to continuing to serve you!

November 10, 2024

Niki was great, on time, kept me informed . Convienient appointment online was easy. Done on time More

by aquapta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 11, 2024 -

Mazda Roseville responded

Thank you for the 5-star review! We are so glad Niki was amazing help during your service visit! We look forward to the next time we can assist you!

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