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Mazda Roseville

Roseville, CA

4.6
104 Reviews
Looking for a new or pre-owned Mazda? Look no further than Mazda Roseville in the Roseville Automall. We offer a full lineup of new Mazda vehicles. Our knowledgeable Mazda Roseville new car dealer staff is dedicated and will work with you to put you behind the wheel of the Mazda vehicle you want, at an affordable price. Feel free to browse our online inventory, request more information about our vehicles, or set up a test drive with a sales associate.
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830 Automall Dr

Roseville, CA

95661

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Showing 104 reviews

November 01, 2024

The service manager is the reason the dealership has my business. His name is Bobby . The guy is a rockstar. You should make him the new GM. More

by Jackfolsom2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mazda Roseville responded

Jack, Thank you so much for your kind words! Bobby really is amazing and we're so fortunate to have him on our team! We appreciate your business and look forward to the next time we can assist you!

November 01, 2024

Once I was able to get in, the service was great. It took three weeks to get in because no loaner cars were available. More

by richdubose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Struthers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Mazda Roseville responded

Rich, Our sincerest apologies for the wait on your service. Loaners are first come first serve and at times some of those services run longer than anticipated due to waiting on parts or warranty approvals. Although no excuse, we appreciate your patience and want you to know we truly value your business.

October 30, 2024

thank you always to Josh. very courteous, professional, helpful addressing any questions i had.. i appreciate the extra help he provided me when o had issues with the apple c More

by TRUDELLDAVID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Struthers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Mazda Roseville responded

Thank you for the 5-star review! We are so glad to hear that Josh was amazing help! Our customers are our top priority and we're happy to know we hit the mark! We appreciate the kind words and look forward to a long-lasting relationship!

October 30, 2024

Our buying experience with Carlos as our salesperson was enjoyable. He was very knowledgeable with Mazda and the CX5. John worked with us to get a good deal and Max was very friendly and efficient in prep More

by kerie
Recommend Dealer
Yes
Employees Worked With
John Saiyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Cuadras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Avina
Oct 31, 2024 -

Mazda Roseville responded

Thank you for sharing your wonderful experience with us! It's great to know Carlos and John ensured your experience was as seamless as possible. We truly appreciate your recommendation and look forward to welcoming your friends and family whenever they’re ready to find their perfect car. Enjoy your new Mazda CX-5, and we’re here for anything you need down the road!

October 30, 2024

Had oil change, tire rotation and coolant exchange done while I waited. Service was quick, although it appears my car was ready but the service advisor was waiting for me to electronically acknowledge the More

by Otto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burnett
Nov 01, 2024 -

Mazda Roseville responded

Otto, Thank you for your 5-star review! We’re glad to hear you enjoyed our quick service and comfortable waiting area—along with the coffee! We apologize for the additional wait time and appreciate your patience as we ensured everything was properly communicated. We're thrilled to know you plan to return, and we look forward to serving you again in the future!

October 29, 2024

Roger did an excellent job of guiding us through the buying process. John was able to meet our budget. Everything went smoothly. More

by shiftxskillz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Saiyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Thurman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Mazda Roseville responded

Thank you for the fantastic review! We're thrilled to hear that Roger and John guided you seamlessly through the car-buying process. Providing excellent customer service is our priority, and it's wonderful to know we're hitting the mark! If you have any more questions or need assistance in the future, we’re always here to help. Enjoy your new vehicle!

October 29, 2024

Unbelievable Service. I will never take my Mazda anywhere else. I now see why this dealership has such an amazing reputation. Words cannot express how amazing this service More

by Quin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Mazda Roseville responded

Quin, Thank you for sharing such an incredible review! We're beyond grateful for your kind words and thrilled to hear about your positive experience with our service center. We understand that extended repairs can be challenging, and we’re glad to have been able to assist with the navigation screen and warranty coverage, ensuring you were taken care of the entire time. We're also happy that the loaner vehicle made things a little easier for you. Nikki and the rest of the team work hard to provide top-notch service, and it's wonderful to see that recognized. We look forward to continuing to take care of your Mazda in the future. Thanks again for the recommendation!

October 29, 2024

Always ready to help with our selection of vehicles and leasing arrangements. This was our fifth Mazda. More

by rdkeefe72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Park
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sherman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Struthers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Mazda Roseville responded

Thank you for your continued loyalty and for choosing us! We're always here to help with vehicle selection and leasing arrangements, and it's wonderful to know we’ve earned your trust over the years. We look forward to serving you again in the future. Enjoy your new Mazda, and thank you for being part of our family!

October 28, 2024

Roger is a great salesman. He was super helpful in explaining all the features of the car and with working out my trade in! More

by EMMALOUGHRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Thurman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Mazda Roseville responded

Emma, Thank you for the great review! We're thrilled to hear that Roger was super helpful throughout this process! Providing a smooth and informative experience is what we aim for, and it’s fantastic to know Roger delivered that for you. If you have any more questions or need anything in the future, we're always here to help! Enjoy your new car!

October 28, 2024

Roseville is my go-to dealership for getting my car serviced. Josh was really kind and helpful. I had a service contract with another company and he handled it with ease. I also like the video asse More

by daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Struthers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Mazda Roseville responded

Daryl, Thank you so much for your thoughtful review! We're honored to be your go-to dealership for service. It’s great to hear that Josh was kind and helpful, especially in handling your service contract smoothly. We're also glad you enjoyed the video assessment—we believe transparency and communication are key! Accountability, customer service, and great results are exactly what we strive for, and we're thrilled that you experienced all three. We look forward to continuing to take care of your vehicle!