Mazda Roseville

My last vehicle I got from Mazda Roseville. Jordan got me through the process. Jordan is honest, knowledgeable and very easy to work with. I need to update my lease soon and look forward to wor Jordan got me through the process. Jordan is honest, knowledgeable and very easy to work with. I need to update my lease soon and look forward to working with Jordan again! More

Awful finance department. I wish if I had a camera to tape my almost 4 hours experience. Chris sales man was really a great guy and he tried in every way to help us to close t I wish if I had a camera to tape my almost 4 hours experience. Chris sales man was really a great guy and he tried in every way to help us to close the deal. But the finance was a mess. I received several offers for select and preferred cx5 model and every time there is something wrong. Finally, when we got our deal on preferred cx5 and we started to sign on our lease deal. They decided that there is a mistake and they added money on our monthly payment. I asked her to honor us our offer that we signed for, but she decided not. Other lady I don’t know her name , she talk to us with an attitude make my experience even worse. I wish if anyone from the corporate, can contact me to provide further details. Today we went to Mazda Elk Grove and had remarkable experience. Finished the deal with excellent terms and went back home happy with new car. More

10/10 I would recommend the Mazda Roseville Dealership and staff over any other dealership in the area! I cannot say enough good things about my experience with Mazda Roseville and everyone one on staff I and staff over any other dealership in the area! I cannot say enough good things about my experience with Mazda Roseville and everyone one on staff I engaged with! Chris (Nino) Alaman & Roger Thurman both assisted us on the sale of a Mazda CX-50 and they treated us like we were their family. We felt comfortable and well taken care of throughout the entire transaction. All staff members were friendly and really went the extra mile to ensure we got what we wanted, and what worked for our budget. They were completely honest and transparent throughout the whole process, and we couldn't have asked for better service. We had done extensive research prior to coming to Mazda Roseville and I highly suggest anyone in the market to buy a car does the same. We had visited Maita, Elk Grove, and Dublin Mazda and done a bunch of online shopping prior to the date we actually purchased our new car. All the other dealerships we visited were professional and helpful enough, but none of them made me feel as well taken care of as Mazda Roseville which is how they ultimately won our business. When it came time to financing the vehicle, and signing on the dotted line Cristi in the finance department helped us. A special shoutout to her for explaining everything in detail, and answering any questions we had. A extra special thank you for making it as quick and painless as possible! Buying a car in 2023 was/is an entirely different process than it was a few years ago, it is streamlined and designed to cater to the buyer more so now more than ever. Online shopping is accurate and they often display the out the door cost right there on the website! Making the negotiation process about what can actually fit in your budget rather than how you can rip each other off to get the best deal. I am a very very happy customer and will be returning to this location for my next Mazda! Thank you so so much Roger, Chris, Cristi, Bobby & Team!! More

Our Sales Representative, Brian Randall, excelled in customer service. He gave us the details of the two vehicles that we drove and we decided on the second one that he showed us. There was no pressure, customer service. He gave us the details of the two vehicles that we drove and we decided on the second one that he showed us. There was no pressure, just data/information sharing of the vehicles and differences between the two. It made our decision much easier. He was pleasant to deal with and gave my wife and I time to discuss our purchase. If family or friends were to search out a new or pre-owned vehicle, first would recommend a Mazda, then to seek out Brian Randall. My wife and I appreciated greatly how he treated us. This was the main reason why we bought the car. I just wanted to look at vehicles. I had other manufacturers in mind besides a Mazda. Brian made our decision much easier. Thank you Brian...you did an excellent job!!! More

I worked with Max Cuadras from Mazda Roseville to purchase a vehicle. Max made the buying process exceptionally transparent and straightforward since the very first phone call I had with him. He help purchase a vehicle. Max made the buying process exceptionally transparent and straightforward since the very first phone call I had with him. He helped me move extremely fast by giving a quote that no other dealership could beat. We drove for 4 hours to buy from Mazda Roseville, and they willingly stayed open for more than an hour after the closing time to assist with the complete buying process. Max sent us all the steps that could be completed online in advance which made the buying process extremely simple and fast! The dealership did not try to sell us any extra unnecessary stuff to raise the price. Overall, I had a wonderful buying experience and everyone at the dealership was extremely professional and friendly - special shoutout to Max and Christy! Absolutely would recommend buying from here even if it means driving from a distance!!! More

Purchased my Mazda at this dealership (2011) and continue to have it serviced by them. They have managed to combine both Automobile Service with "Customer Service" Service Department staff (Allison Banks) d to have it serviced by them. They have managed to combine both Automobile Service with "Customer Service" Service Department staff (Allison Banks) did an excellent job of quoting costs & options for now & future service. Very helpful staff & technicians to work with. More

Great customer service from Chris Alaman! Great vehicle selection as well. Come to Mazda Roseville today! Great vehicle selection as well. Come to Mazda Roseville today! More

Brandon in the Service Department went above and beyond to work with me and my insurance provider. He was extremely helpful from beginning to end, keeping me updated and ensuring that I was informed throug to work with me and my insurance provider. He was extremely helpful from beginning to end, keeping me updated and ensuring that I was informed throughout my entire service on my Mazda. He was very professional, sincere and accommodating. My car was finished on time. Great experience during a difficult time. More

Bobby, the service manager at this dealership goes above and beyond every single time I go in there. Absolute humble professional I suggest anybody who needs service work on any kind of car go there super g and beyond every single time I go in there. Absolute humble professional I suggest anybody who needs service work on any kind of car go there super good prices to. More

Brian Randall of Roseville Mazda is great and made the whole process smooth and easy. From the test drive to him handing me the keys i felt like he was truly happy for me. I felt no pressure from him duri whole process smooth and easy. From the test drive to him handing me the keys i felt like he was truly happy for me. I felt no pressure from him during the purchasing process. I walked out of the door with an awesome new car and i was very happy about the whole experience. More