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Mazda Of Lodi

Lodi, NJ

4.7
2,725 Reviews
As part of our ongoing effort to meet the needs of today's digital customer, Mazda of Lodi presents www.mazdaoflodi.com where you will find access to useful information in your pursuit of a new vehicle. Our commitment does not end here though. Once you become a Mazda of Lodi client, you have the option of scheduling appointments by filling out our online service appointment form. Also, if you have a need for parts, you can use our online parts order form at your convenience. We invite you to visit our web site often, as the information and selection are updated regularly. Check out the updated inventory for a new or pre-owned Mazda car or truck.
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130 US Highway 46 East

Lodi, NJ

07644

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Showing 2,725 reviews

February 07, 2025

My car was serviced without a long wait and the services rendered were well explained to me, prior to the servicing. More

by KayJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 06, 2025

I arrived to my scheduled appt, Rosie was more than pleasant from introduction to pick up. I was told my 2 recalls would take about 2 hours, they were done in less than an hour. Didn’t try to pressure More

by joey.almonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
Feb 06, 2025 -

Mazda Of Lodi responded

Joey, It's great to hear that Rosie was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

February 06, 2025

Excellent customer service and nice place! Recommendable service. Very comfortable waiting, good coffee. Very fast service. More

by ANDRSKIRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Mazda Of Lodi responded

Thank you for your very kind review. Cesar and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

February 06, 2025

The sales person Dre Brownridge was easy to deal with. He listened to what type of vehicle I was looking for and cost. Kelly Stucy in service dept was able to provide timely modifications to vehicle. Fi More

by RGMCDONNELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Mazda Of Lodi responded

Thank you so much for your kind words for Dre, and for taking the time to leave us this wonderful feedback!

February 05, 2025

A 1 year old car and they are asking 5000$ to fix it. It’s Unacceptable More

by georgiaz73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 05, 2025

My CPO Mazda CX-5 was just purchased in December 2024 and had 2 error messages pop up related to the Smart City Brake System so I brought it in here for warranty work. Unfortunately I got the Service adviso More

by JW
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Cedeno, Deborah Cedeno
Feb 08, 2025 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 03, 2025

Fast, convenient, quality care and beautiful dealership. Very nice customer service with clear info shared More

by Gboone25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Idk names, but service staff. All of them! 5 stars
Feb 03, 2025 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 03, 2025

Rosie was great. She explained everything and followed up through out entire process. I’m very happy with service. More

by Danylo Varakuta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie from Service Department
Feb 03, 2025 -

Mazda Of Lodi responded

Thanks, Danylo, for sharing about your experience with Rosie here at Mazda Of Lodi. We appreciate your business and hope to see you again soon!

January 31, 2025

Dealer would not assist with warranty repair work for a malfunctioning headlight that should be covered. More

by jy6537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Imparato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Mazda Of Lodi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 30, 2025

Joe K. went above and beyond for my lease. He got me down to the payment I wanted. He also was very communicative and helpful returning my previous lease. More

by sbrezins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kandil
Jan 30, 2025 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you for choosing Mazda Of Lodi, we look forward to having you as a valued customer for many years to come!