Mazda Of Lodi

The people were very friendly and helpful. Also, very accommodating and willing to do whatever it takes to help you afford the car you are seeking. accommodating and willing to do whatever it takes to help you afford the car you are seeking. More

This dealership is amazing. They have nice and friendly employees. I felt very welcome and this dealership gives you great prices. The employees are great. They help you out a lot, and they are very patien employees. I felt very welcome and this dealership gives you great prices. The employees are great. They help you out a lot, and they are very patient. Other dealerships mostly care about you buying their car, but this dealership focuses on the customer having a create experience. My overall experience here was great and it was because of the amazing employees and there amazing prices that i bought a car at this dealership. More

Lance dedicated an inordinate amount of time and effort to understand my needs and get me approved on the deal I wanted. Possesing a friendly and professional demeanor, I would highly recommend Lance to to understand my needs and get me approved on the deal I wanted. Possesing a friendly and professional demeanor, I would highly recommend Lance to anyone looking to buy a new, or used car. Larry More

I called to schedule the service appointment and they set up the appointment but when I got there the next morning they were giving me a bad attitude. Got hostile. Said I was not allowed service and they cou up the appointment but when I got there the next morning they were giving me a bad attitude. Got hostile. Said I was not allowed service and they could not tell me why? I asked for a manager and he said he was not there and I asked for his name so I could call him and he only would give me his first name and no phone number. Just a bad experience. Would never go back there for any reason. They dont know how to treat or respect people. More

I am a consumer and professional who prides himself on providing the best customer experience possible. My experience this evening has been nothing short off outstanding. The service by both the salesman providing the best customer experience possible. My experience this evening has been nothing short off outstanding. The service by both the salesman and the financial analyst was impressive, professional, engaging and passionate. Both parties addressed their product on the superb experiences they themselves encountered as owners of their product. The efficiency and candor was like non other in my thirty plus years of purchasing cars. I walked in to question about a car and within an hour+ I drove out of then car dealer with a new car. An experience I will never forget. More

First of I'll say that I'm a cynic. I came to dealer rarer before I went to Mazda of Lodi and I purposefully ignored all the ratings that had all or mostly fives because I was convinced that the dealers rarer before I went to Mazda of Lodi and I purposefully ignored all the ratings that had all or mostly fives because I was convinced that the dealers came on the site themselves and wrote their own good reviews. I skipped straight to the bad reviews for all the dealerships and I came to Mazda of Lodi (from NY) because it had the least and most petty bad reviews. Also when other dealerships responded to bad reviews they were very condescending which was a red flag right there. Mazda of Lodi didn't do this. So I went to the dealership looking for a used but well maintained Mazda three. I'm 25 and I look young so I'm use to ppl not taking me seriously, but Ricardo was standing outside and he immediately introduced himself and offered to help me. I gave him a 4 for friendliness which is perfect for me because I hate when salesmen act overly friendly and happy because then I think that they are being fake and most likely just lying. He was the perfect mix of approachable, helpful, and knowledgeable. We looked at all the Mazda 3s which were oddly priced the same and we went over the pro/cons of mileage vs. trim vs. year. I also liked that when I asked to see lower priced non-Mazda cars just in case there was a great bargain sitting on the lot, he still was enthusiastic about showing me the lower priced cars and he didn't try to analyze my life and convince me to buy a certain car. I've been to several dealers and they all start asking me if I'm married, have kids, etc and then they attempt to push a brand new car on me with every option added. Now the numbers. No surprises. When I sat in his office he right away told me about all the dealer fees, estimated taxes and registration for me etc. the dealer fees were not outrageous , but who likes spending money period? The price of the car was comparably low for its mileage, trim, and condition. I got a 2010 18k mile, Mazda 3 s sport, very clean , for maybe only 300 dollars more than what other dealers were asking for a 35k Mazda 3 i sport, average condition. Even when I wasn't happy about one particular detail they first plead there case but then compromised with me. He was never once rude or pushy which I value a lot more than a few bucks. In fact, my friend that I brought to help me choose was more pushy and opinionated than he was :). I would go back. More

Lance took his time to provide us with all the information needed and options to make the best choice selection for me and my wife; that lead us to purchase our new Mazda CX7 2012. He was very pat information needed and options to make the best choice selection for me and my wife; that lead us to purchase our new Mazda CX7 2012. He was very patient, understanding of our situation, and worked with us all the way to give us the best option within our budget. We will be coming back soon to purchase another car in a few more months for my wife. Thank you Lance and Happy Birthday!! More

It was a very pleasant overall experience. Lance was very informative, helpful, and very knowledgeable about all the cars available. He is a very professional person met my needs at a very reasonable a very informative, helpful, and very knowledgeable about all the cars available. He is a very professional person met my needs at a very reasonable and fair price. Highly recommended More

We arrived at the dealership just looking around to see if I could get a Mazda that fit my budget. We were approached by Lance who was very friendly to work with throughout our entire visit to Mazda Lodi. if I could get a Mazda that fit my budget. We were approached by Lance who was very friendly to work with throughout our entire visit to Mazda Lodi. Although I really didn't have the intentions of walking out with a car that day, I knew if the price was right, I would take the offer. After a test drive, I knew I loved the car (Mazda 3), it was a perfect fit for me, and I was more than happy to know I was going to leave the dealiership with a brand new car under a lease (when I initially went there to check out the used inventory). Lance was really friendly and NOT pushy at all. He answered all of our questions and showed us a number of cars from the lot. We really were going to leave to think about the numbers for a couple of days. Lance took us for a test drive once I learned and in the end, his demeamor is really what kept us at the dealership long enough to seal the deal. His manager worked with us to get me the numbers I wanted on an even better car. I have absolutely no regrets on signing the lease the day I did. It's the perfect car, rides well, and I'm loving it all around. My only minor complaint is that I was told I'd be able to bring my car in at a certain time and leave with a loaner to get a remote starter installed, but upon arriving at the dealership at the agreed upon time, I was told I had to be there by 6 pm. It wasn't the biggest deal in the world, but I wish that information was relayed to me when I made the appointment. Again, no biggie! Overall, my experience at Mazda Lodi exceeded my expectations. More

If there was a rating less that 1 I would give them this rating. The reason for this is not only they are rude and down right unprofessional, but they cheat and lie to their customers. I purchased a car fro rating. The reason for this is not only they are rude and down right unprofessional, but they cheat and lie to their customers. I purchased a car from them two months ago and the sales man lied to me about manufacturer warranty, telling it was valid for another year, while it had already expired. Their own stickers said that the car was under warranty, factory and dealer, yet it turned out that it wasn't. The sales man lied to me when selling the car and falsely advertized, charging me a higher price.When I had a repair that needed to be done they not only refused to cover it, but flatly said that they cant do anything about it even if their own sales man lied and there is nothing I can do about. Advice for others in similar situation, call Mazda North America operations and complain to them about the dealership and its service. More