Mazda Of Lodi

A few weeks ago Lance helped us lease our second Mazda vehicle, the CX-5, for the second time we left the dealership satisfied. He is a pleasant and straight up guy that will never pressure a custo vehicle, the CX-5, for the second time we left the dealership satisfied. He is a pleasant and straight up guy that will never pressure a customer, he always understands what the customer needs are, then will go above and beyond to deliver. I would recommend Lance to anyone who is searching for a Mazda. More

Mazda of Lodi is a wonderful dealership. The sales rep. Yovany was a pleasure to do business with! He was friendly, outgoing, patient, and extremely helpful. He went over everything in such detail. I got a Yovany was a pleasure to do business with! He was friendly, outgoing, patient, and extremely helpful. He went over everything in such detail. I got a great deal on my new car and even a great trade in deal. I plan in recommending everyone I know to go to Mazda of Lodi. More

Having gone here in hopes of walking away with a car that day, I was sadly disappointed. I am young, so help was barely given to me from the start. I only look young; other than that I have great credit, a day, I was sadly disappointed. I am young, so help was barely given to me from the start. I only look young; other than that I have great credit, and I had $20,000 to put down on a car for $26,000. I was sat down and told all about financing vs leasing (which I did not ask) and how I will need a co-signer. A CO-SIGNER???? !!! You didn't even run my credit or ask any questions!!!! AVOID THIS PLACE AT ALL COSTS! PERSONAL EXPERIENCE, PLUS FROM FRIENDS OF MINE, YOU WILL NOT BE HAPPY. ALL THEY WANT HERE IS BUSINESS FOR TODAY, NOT FOR THE LONG TERM. THEY HAVE NO COMMITMENT TO CONSUMERS. NICOLE AND CHARLIE ARE INCOMPETENT, AND EXTREMELY RUDE. -----------DO NOT GO HERE! MAZDA ON 23 IS MUCH MORE ENTICING! More

I am a 2005 Mazda 6 owner and was ready to trade in for a new Mazda. I figured I'd go to Mazda of Lodi, being that it is the closest to me. On 7/25/12, I went into Mazda of Lodi thinking they were going to b new Mazda. I figured I'd go to Mazda of Lodi, being that it is the closest to me. On 7/25/12, I went into Mazda of Lodi thinking they were going to be a helpful dealership. I was completely wrong! The salesman Charlie Garcia was absolutely rude and quite arrogant from the start. He brings me to his office and the very first thing he says is, "What do I have to do to get your business?" I then ask to first start by figuring out all the costs and payments with me but he wouldn't even go over the cost of the vehicle with me and basically said to come back when I was ready to buy on the spot. He said, "It looks like you're still shopping for a new car. Don't come here to shop." When I called him out on his rude reply and unwillingness to be helpful he flat out replied, "Leave the dealership." Shocked and appalled at his reply, I asked to speak with another salesperson or the manager, but he insisted that there was no other salesperson available and that HE is the manager. At this point, I asked to speak to the owner of the dealership. He then picked up his desk phone and dialed some numbers. He let it "ring" for a few seconds and then said the owner was not there, obviously faking the entire call. He wouldn't even give me the dealership owner's name. I then told him that he is the rudest and most disrespectful salesperson I have ever encountered. He, of course, began to YELL for me to get out and leave. Never in all my life have I encountered such a horrible and disrespectful salesperson. I did absolutely nothing to deserve that kind of treatment. I was calm and polite the entire time EVEN while he was screaming for me to leave. I left there feeling completely belittled and disrespected. This is no way to treat any customer, especially a female customer, and even more so a loyal Mazda owner. I HIGHLY DO NOT RECOMMEND ANYONE TO GO TO THIS DEALERSHIP!!! On a good note, Ramsey Mazda has a very friendly and helpful staff! More

I had done my research and knew I wanted a Mazda CX5. I visited other NJ and NY Mazda dealerships, but Lodi was my first stop. Lance was the only salesmen I met that stopped to speak to me like a real per visited other NJ and NY Mazda dealerships, but Lodi was my first stop. Lance was the only salesmen I met that stopped to speak to me like a real person - it was a million degrees out and he told me instead of wasting my time he told me to go on with my search and come back and let him know what he had to do to keep my business. After much searching I came back to Lance - he made the whole transaction a fun experience and he was extremely helpful and went above and beyond to make me a happy customer. The manager and the rest of the staff were great as well. I would definitely recommend Lance and Mazda of Lodi. Thanks, Lance!!! More

I walked into the Mazda of Lodi knowing I that had to buy I walked into the Mazda of Lodi knowing I that had to buy a car the same day. I was stressed and saddled with a per-conceived notion- the usual stigm I walked into the Mazda of Lodi knowing I that had to buy a car the same day. I was stressed and saddled with a per-conceived notion- the usual stigma associated with a used car salesman. Immediately upon meeting Lance Aiello it was clear that he was aware of my bad mood and the fact that I didn't want to be given a sales pitch- to state it accurately, I was very rude to him. He dealt with that very well and without being rude himself. But he didn't acquiesce from his sales technique either. To make a long review short Lance found out what I had to spend, exactly what I needed in a car and made it happen. He managed my expectations very well and put me in a great car at a price that was honestly probably very hard to get. He gave me a great value and he did this while keeping me within the terms (monthly payments) that I absolutely could not budge on. Reflecting on my experience as I write this, I feel like Lance worked his butt off to get me a great deal and a great car.It's wort mentioning that he stayed an hour past the stores closing to make sure we had everything done correctly and throughout the whole experience he made me feel that he my interest in mind with everything he was doing. If you are in the market for a Mazda go to Lodi- even if its its well out of you way. It will be worth the extra miles and you will be in good hands Lance. More

Lance was great with helping me find a car that fit my needs. He really worked with me to find something affordable and that I would be able to qualify for. A friend recommended Mazda of Lodi and I would needs. He really worked with me to find something affordable and that I would be able to qualify for. A friend recommended Mazda of Lodi and I would in the future recommend family and friends go to this dealership too. More

So it's been a year since I purchased my vehicle. I finally remembered to write a review after a very busy year in my life. All I can say is that after 1 yr of the purchase I am still in love with my c finally remembered to write a review after a very busy year in my life. All I can say is that after 1 yr of the purchase I am still in love with my car. And when I purchased it a year ago Ricardo was wonderful and patient in trying to get us the financing we needed and even helped a lot with insurance issues since we were purchasing out of state. I am looking forward to buying another vehicle from the,, hopefully soon. Definitely a great place to buy a vehicle with NO pressure whatsoever. LOVE IT! More

We had an excellent experience in buying our vehicle, from the sales person Lance Aiello who was a professional in every way. The car was exceptional, clean and in great condition. We highly recommend d from the sales person Lance Aiello who was a professional in every way. The car was exceptional, clean and in great condition. We highly recommend dealer. More

This is my third Mazda (second from the Lodi dealership) and I would highly recommend this dealership to anyone looking for a new (or used) car. Dealing with Lance Aiello was a great experience. I was not and I would highly recommend this dealership to anyone looking for a new (or used) car. Dealing with Lance Aiello was a great experience. I was not hasseled nor pressured to buy a new car but found myself driving out of the dealership with a new Mazda 3 5-door. The Lodi dealership may not be as big as the Wayne dealership but I felt like I received the customer service I would hope for. I was treated like a person and not like somone in line at the deli with a ticket and a number. Lance was polite an courteous and would be someone I would be more than happy to deal with during my next car purchase. The price was right and the deal went smoother than a couple of my other car purchases had gone (no problems with any of the two Mazda dealerships I've been to). More