Mazda Of Lodi

Lance was very helpful while purchasing my new car, he explained everything in detail and took the time to show me how to work all of the various aspects of the car, including assisting in setting up the explained everything in detail and took the time to show me how to work all of the various aspects of the car, including assisting in setting up the bluetooth for my phone. He also was able to get me my car the very day I came in, which was ideal. More

Great place. Would recommend to this dealership to Anyone that wants to buy a Mazda. He answered all of my questions and was very knowledgeable about the Mazda CX5. that wants to buy a Mazda. He answered all of my questions and was very knowledgeable about the Mazda CX5. More

Second time I leased my car with Mazda. Everyone was very helpful and kind and very sympathetic to my situation due to hurricane Sandy. They worked with me and kept me within my budget which was excellent. I helpful and kind and very sympathetic to my situation due to hurricane Sandy. They worked with me and kept me within my budget which was excellent. I'm very happy with my new car. More

This is the second vehicle I have gotten from Mazda of Lodi. Lance and the management worked very hard to get me out of my recently purchased car into a brand new lease. Lance discussed my options with me Lodi. Lance and the management worked very hard to get me out of my recently purchased car into a brand new lease. Lance discussed my options with me, worked out financing that worked for my budget and made me feel comfortable about leasing for the first time. I am extremely grateful and impressed (again)with the customer service at Mazda of Lodi. More

If you are in the market for a new Mazda I would highly recommend contacting Lance Aiello of Lodi Mazda. I have been buying cars for over 50 years and I can say this is the first time I've felt comfortabl recommend contacting Lance Aiello of Lodi Mazda. I have been buying cars for over 50 years and I can say this is the first time I've felt comfortable doing so. Lance is friendly and easy to work with. There is absolutely no pressure dealing with him. he's a young guy, but, he has the experience necessary to ease the purchase of your car. More

LOl. Thought they were just RUDE to ME! Went in on a Saturday morning after hurricane Sandi. Charlie said they had no plates for me to take a test drive. Weird. Staff must think driving cars for free is Saturday morning after hurricane Sandi. Charlie said they had no plates for me to take a test drive. Weird. Staff must think driving cars for free is more important than selling cars. Went back later. Aske dto test 3 cars, was told NO by Charlie that they are too busy. I told him I would drive the 3rd card else where then. His reply?"Well then, have a good day." LOL! Spoke to Jeff-"owner" he says he is. He agreed with Charlie LMAO! What a joke! Mazda of Wayne is excellent. Dont waste your time here. Bought a car in less than 3 hours. Aholes. More

This dealership is a joke!! Don't waste your time goig there. It's poorly managed, unprofessional and it's inventory is below par. The first time I went to the dealership the manager started to blurt ou there. It's poorly managed, unprofessional and it's inventory is below par. The first time I went to the dealership the manager started to blurt out pricing before I even test drove the car. Then we were asked to come back another day because two out of three salesman called out sick and he could not leave the showroom. I'm assuming they were looking for new employment. Since the showroom is close to my house I went back today and again I was unable to test drive the car due to some poor excuse. I told the salesman that I was ready to buy today. They had the trim modelthat I wanted but with all these added options that I did not need. I asked if they can trade or swap with another dealer and they said "no". That was the first time that I ever heard of a car dealership not doing what it takes to make a sale. I finally went to Wayne Mazda where they had stock to chose from, they were professional and took the extra initiative to make the deal and closed the sale. More

I was very satisfied with Lance's service tonight at Mazda of Lodi. He was very friendly and helpful. He did everything he could to get me in my new Mazda 3 in the price range I was looking for. I would Mazda of Lodi. He was very friendly and helpful. He did everything he could to get me in my new Mazda 3 in the price range I was looking for. I would definitey recommend my family and friends to go to the Mazda of Lodi. More

Bought a used car from them without test driving it, except in the parking lot, what a mistake that was. (Car has 164,000 miles on it, Bernie the salesman said it could have another 100,000 miles left o except in the parking lot, what a mistake that was. (Car has 164,000 miles on it, Bernie the salesman said it could have another 100,000 miles left on it and would be a good starter car for our newly licensed son) As soon as we left, the car was jerking into gear and we soon found out we needed a new transmission. We paid $3000 for this car and had to add another $2500 to it for a trans and some other small fixes. We complained to them and of course, there was no warranty because the car had so many miles on it. I called them within a day to let them know about this problem. To make matters worse, the car has a leak, I believe around the windshield, and after a recent rainfall, the carpet was sopping wet. The car smells as though it were wet before as well, even though I didn't smell it when we looked at it at the dealers. I do understand that it was sold as is but I never thought in my wildest dreams that the transmission would be broken and that they would sell it that way. They completely destroyed my faith in people doing the right thing. This had to have been wrong from the start; the second we drove onto route 46, we knew there was a problem. They couldn't care less about this problem. They offered me my money back only if I bought a new or certified pre-owned from them and, when we returned to take a look, they wouldn't budge off the sticker price even though a car dealer normally would when you're buying from them. Since I had all ready made a mistake by going to this dealer, I didn't want to compound it by buying another car from them. I know what they're going to respond if they even bother to respond, since I've read some of the other reviews. They're going to say that they had treated us with the utmost courtesy and respect and that we bought the car as is but still, you tend to trust people that something so major won't be wrong with a car you're buying from them. SO, MY ADVICE TO EVERYONE IS TO STAY AWAY FROM THIS DEALERSHIP AT ANY COST. More

Unfortunatly, I am another person with a bad experience at Mazda of Lodi to share with you all. After speaking with Charlie Garcia about a used Mazda, I made an appointment to come down to see a CX-9 at at Mazda of Lodi to share with you all. After speaking with Charlie Garcia about a used Mazda, I made an appointment to come down to see a CX-9 at noon on a Saturday. When we arrived, he was with another customer, so we waited about 10 mins. We wanted to take the car for a ride and told him that we were kind of in a hurry because we had other plans that afternoon. He told us that we should come back when we had more time. I told him that since we were there already, we should at least get the ride in. He then proceeded to tell me that there were no plates for the car and that we would have to wait. I said fine, that we'd wait a few minutes. Then I asked if they had another set of plates. I found it strange that a dealership would only have one set. Then he came up with some odd excuse about them all being out! Let me get this straight..... it is noon on a Saturday in September and you have no plates available for customers to test drive your cars? I gave him the benefit of the doubt and said that we'd like to wait a few minutes, then he asked me if I was ready to buy the car? Well, how would I know that if I hadn't even taken it for a ride. He really wanted me to come back at another time. I said that if I didn't get to take it for a ride today, then I would probably not be coming back. He suddenly turned and said well then "have a good day then". Whoa! How nasty he suddenly became when I started doubting his story! We walked out at that moment! How rude! I am assuming that I am correct in saying that if he wanted to sell me a car (which I was definitely interested in) then he should have at least had the car ready to go for a test drive when I arrived. Its not like I just walked in off the street with out giving him notice. I believe that it is all a bunch of crap that he was spewing! He just wanted to suck me in to a three hour game of back and forth haggling and when I told him I had no time to play the game, he got pissed off and basically told us to get out! Well, I guess that is the way they play the game. That is why car shopping is such an awful experience and they (salesman) have such a bad reputation as "sleazy"!!!! Well this guy certainly fit the bill!!!! More