Mazda Of Lodi

I am sure the dealership will not let this be accepted if they have anything to do with it. But I was referred to "glen", as the owner by a friend of the family. He said "send them down,we'll take care of t they have anything to do with it. But I was referred to "glen", as the owner by a friend of the family. He said "send them down,we'll take care of them". Well they sure did. I bought a Ford that was 12 yrs old for $2400 less than a week later it needed $1100 worth of work. the car should never have been on any self respecting dealers lot. This was after i put a computer in it and tail lights, window control panel and have yet to put headlights in it. these things you would expect maybe buying "as is". but another $1100. Come on this is just one sleazy outfit. By the way they charged me $150 to tell me it needed the BIG repairs. I'm a single mom on a tight budget. Thank you Mazda of Lodi especially you "glen" More

I went to two other Mazda dealerships prior to visiting the Mazda in Lodi..I wasn't happy with their prices or customer quality..At Lodi they helped me and worked with me, Charles was very compassionate wi the Mazda in Lodi..I wasn't happy with their prices or customer quality..At Lodi they helped me and worked with me, Charles was very compassionate with my needs. I appreciate all they did for me and they were very helpful with all their knowledge on makes and models of their vehicles...I will deff. go back for future leases and will send others to do so too. I walked out not only with a new car but happy I found a trustworthy place to go to and talk to the sales person when I have a problem. The other employees were nice and friendly and the general manager like Charlie took the time and patience to help me.It was a great experience and I'm happy. More

great service, great sales person. i would recommend great service, great sales person. i would recommend anybody to this dealership anytime. Lance was my sales person was excellent in every way. he we great service, great sales person. i would recommend anybody to this dealership anytime. Lance was my sales person was excellent in every way. he went out on his way to give me all extra service on the vehicle i just bought. More

I have not purchased a car since 2006 and I was not looking forward to dealing with the whole process. A friend of mine was there to help, and we sat down with Lance after checking out the car that I looking forward to dealing with the whole process. A friend of mine was there to help, and we sat down with Lance after checking out the car that I was interested in. I found Lance to be Very helpful and informed! He was well aware of his product, and his competition's product. Lance was especially patient as I toiled over every detail and nuance of the sale. He was receptive to my feedback and genuinely concerned about not just getting me the "Right Car" ..... but the "Right Car For Me". Ultimately I am very happy with my purchase and my wife and I thank him for his patience and help while working within our budget. More

Liars and crooks: Pulled check engine bulb out to hide engine problem. Failed to return the $200 "hold" deposit on the car. Read below for details: My 18 year old daughter was buying her first car an engine problem. Failed to return the $200 "hold" deposit on the car. Read below for details: My 18 year old daughter was buying her first car and she went to look at a used car that she found online at Mazda Lodi. Her father took her and they took a test ride and liked it, so they put $200 down on it to hold it (no contract, just a refundable deposit) until I could return the next day to look at it. We went back the next day and I test drove it again and noticed that the check engine light was coming on during idle. The salesman (Charlie) assured me that it was "just bad oil" and needed a "tune up" and that he "would never sell a car off of the lot if it had serious problems.". While he was saying this, he was very friendly. A real "nice guy". I called my own mechanic to ask him about the light and he told me it was a bad sign to see the engine light come on while idling and not to risk it, but he said to ask them if they would switch the indicator "engine" lamp to see if it was merely a problem with the light or connection. The salesman took the car to the garage in the back of the dealership to get their mechanic to check it out while we waited. In the meantime, my mechanic warned me that after they returned, I should be sure to check that the indicator light came on when initially starting up the car. Normally all the indicator lights should come on on initial startup and then go off. He said they could take the bulb out to cover up an engine problem. I am thankful that he gave me that advice! About 15 minutes later the salesman pulled back up with the car and said that the problem had been fixed - "it just needed a little adjustment and everything is fine". I got back into the car which was still running and the engine light was off. Good so far. I turned off the engine (my mechanic told me to this) and when I restarted the car the check engine light did NOT come at all on which meant that they pulled out the bulb! CROOKS! When I asked Charlie about it he did not say anything and took the car back to the mechanic. At that point, I told them I did not want the car and would like the deposit back. (The deposit was to merely to hold the car, and there was NO contract, just a receipt for a deposit.) I was told that I would have to speak to the manager about it. I then spoke to Jeff, who seemed very friendly and said of course we will get it back but it will take a few days because the owner would have to sign the check. Ok, so we left and then for the next month and a half I called numerous time, asking when the check would be sent out. I spoke to many of these men (listed above), who kept assuring me that it would be sent, and that the owner hadn't signed the check yet... but they never did it. I realized that I would have to take them to court to get it back. This dealership stole my 18 year old daughter's hard-earned money $200 (She worked and saved up money for her own car) and learned a hard lesson that day. But we do feel good knowing that instead of losing $4000 on a car with a bad engine, we only lost $200 to these crooks. These guys will smile and say anything to you, all the while knowing they are screwing you - WATCH OUT! I doubt that all of these positive reviews are legit - they are probably submitting their own positive reviews to boost their ratings. Check other sites and make sure you look at the bad ones because there are quite a few with similar stories! More

I went to other dealerships as well as had some phone conversations...this is the only dealership where I felt I was being treated fairly and honestly. Was a pleasure doing business with Charlie. conversations...this is the only dealership where I felt I was being treated fairly and honestly. Was a pleasure doing business with Charlie. More

Had a wonderful experience from the time I walked through the door and was met by Lance. He was honest and upfront which is something you rarely get from a cars salesperson. Lance's first words to me and my the door and was met by Lance. He was honest and upfront which is something you rarely get from a cars salesperson. Lance's first words to me and my son were "what can I do to help you walk out of my showroom happy today???" and then continued on from there saying he didn't want to waste my time (meaning the customer's time) so tell me what you want and I will make it happen. Needless to say Lance made it happen... This is the 2nd purchase I made at Lodi Mazda and have to admit both times were wonderful. I also have had my cars serviced there as well and have always been satisfied with the work, price quoted and time it took to perform the work. Thank you Lance and the team at Lodi Mazda. Donna Bellifemine More

Leasing price was outragous Had the numbers set so I would pay 3/4 of the value of the car Was pushing a phantom 40 miles to the gallon claim when the cars sticker and the internet listing from mazda s would pay 3/4 of the value of the car Was pushing a phantom 40 miles to the gallon claim when the cars sticker and the internet listing from mazda showed a lower number More

I'm a first time buyer and both Lance and Charlie were both amazing in helping me! I originally was looking at a used Mazda Tribute, but with both of their advice and after sitting down, Lance and Charlie both amazing in helping me! I originally was looking at a used Mazda Tribute, but with both of their advice and after sitting down, Lance and Charlie were able to help put me in a Certified Pre-Owned Mazda3 while working within my budget, since I'm a college student. It was a great experience, since I was nervous as this is my first car, and I'm so glad that everything worked out. Thank you Lance and Charlie! -Angela More