Mazda Of Lodi

I met with Charlie Garcia on Monday, June 17, 2013, and told him that I was looking to get myself a Mazda 3, and I gave him financial parameters to work with. Over the next few evenings, we talked about fe told him that I was looking to get myself a Mazda 3, and I gave him financial parameters to work with. Over the next few evenings, we talked about features and benefits, and the possible payment options. He was very friendly, and didn't pressure me, which is what made my decision rather easy. On Thursday, June 20, I walked out with a brand new Mazda 3, with the payment terms that I was looking for. Charlie and the staff took great care of me, and we were all smiling at transaction's end. I will be telling all my friends about my experience with Charlie Garcia at Mazda of Lodi. More

I was very hesitate going to this dealership because of the poor rating from past customers. But after Bernie, salesman, introduce himself kindly and was very patience throughout the sales. I had a total d the poor rating from past customers. But after Bernie, salesman, introduce himself kindly and was very patience throughout the sales. I had a total different view from those customers. I definitely would recommend Bernie as your salesman. I can't say anything bad the others. Don't let the reviews judge your decision. More

Mazda of Lodi will HANDS DOWN give you the BEST Mazda experience in the area! The staff extremely friendly & knowledgeable. They have patience & do not pressure you to buy one bit. I would suggest this d experience in the area! The staff extremely friendly & knowledgeable. They have patience & do not pressure you to buy one bit. I would suggest this dealership to anyone! Mazda of Lodi has a customer for LIFE in me! So long story short, if you want a positive buying/leasing experience, this is the place to go! Ask for Rick, he was a pleasure to deal with! Glenn the owner is also on site all the time as well which is refreshing to see!! PS: Before I went to Mazda of Lodi, I made the HUGE MISTAKE of going to WAYNE MAZDA. That place is HORRIBLE. Miserable, pushy, arrogant, nasty, egotistical salespersons that DO NOT CARE ABOUT YOU one bit, all they care about is selling cars. AVOID WAYNE MAZDA AT ALL COSTS!!!!!! More

I'm glad that i stopped by at Lodi, N.J Mazda dealer where I met Charley Garcia an excellent person that treated me with respect and professionalism; I have to say that I never have been treated like where I met Charley Garcia an excellent person that treated me with respect and professionalism; I have to say that I never have been treated like this in any other dealer. Charley not only just helped me with my new car, for which I'm proud to have but he strait and honestly showed me all my options and explained step by step all the process and in no time I was driving my new car. Charley took care of all the paper work, I didn't have to do anything.. I don't know how to thank him enough for his service. More

I was highly impressed by the overall attention and friendliness of the staff from the minute I walked in. They weren't pushy or insensitive, but met each one of my needs with profesionalism and genu friendliness of the staff from the minute I walked in. They weren't pushy or insensitive, but met each one of my needs with profesionalism and genuine concern. They went above and beyond to help me fins just what I was looking for and were patient in explaining all of my options. By far they are one of the BEST dealerships around and I have told EVERYONE I know not to go anywhere else. For sales and service and a general feeling of believability, Mazda of Lodi hands down met and exceeded my expectations. thank you for changing my mind about car dealerships!!! Choosing you guys was ABSOLUTELY the right decision for me and my family. Thank you!!!!! More

the salesman once i found one was awful. i went in knowing what i wanted. i just needed to test drive it and i planned on leasing the cx-5.. he said that they do not test drive cars in the rain. it wa knowing what i wanted. i just needed to test drive it and i planned on leasing the cx-5.. he said that they do not test drive cars in the rain. it was drizzling not raining. i asked to be shown the car and he opened the door and walked away. it just felt like he didnt think i was capable of buying a car. i went to a different mazda place and they were fantastic. made it happen and got what i wanted. do not go to mazda of lodi new jersey. More

Charlie Garcia is professional and straight forward! He helped me when every other dealers where giving me the run around. He put me in a new car within 1hr. Thanks Charlie I will be a returning customer! helped me when every other dealers where giving me the run around. He put me in a new car within 1hr. Thanks Charlie I will be a returning customer! Your the best!!! More

My mother and I originally came on the 29th to get her car serviced and we happened to come across the used cars and wanted to take a look, as I will be a senior next year and would be needing a car in th car serviced and we happened to come across the used cars and wanted to take a look, as I will be a senior next year and would be needing a car in the near future. Mr. Mostacero approached us asking if we needed help. He was very friendly and knowledgeable of the cars we were looking at and was able to answer all of our questions. I liked the fact that he was very laid-back and did not try to jump down our throats with an overwhelming sales pitch. That day, we ended up leaving intrigued by the selection of used cars showed to us by Mr. Mostacero. That night, my mother and I researched several different cars we had found on the Mazda of Lodi website and narrowed down our top choices. The next day we returned to the dealership to ask Mr. Mostacero more detailed questions about our choices and he answered all of them. We decided we had found a great car in very good condition and purchased it. Mr. Mostacero helped us by saving us money on the purchase, an appreciated benefit considering the current economy. Had Mr. Mostacero not approached us on the first day, we would not have ended up with the great car we brought home today! More

I recently leased my 3rd Mazda from this Dealership. Charlie Garcia called me because I was about to come to the end of my lease term. He asked me when I could come down and discuss a new deal. I told Charlie Garcia called me because I was about to come to the end of my lease term. He asked me when I could come down and discuss a new deal. I told him exactly want I wanted and he gauranteed that he'd be able to make it happen if I came in after work. True to his word, he took care of everything and I was in and out in about an hour and a half. The longest part of the process was detailing my new car! Each time I've bought a car from these guys, it's been a better experience than the last and I am happy to give them my business. Thanks Charlie! More

I was interested in purchasing a new 2012 CX-9 and heard from Lance through an inquiry through the internet. Lance refuses to discuss pricing over the phone and insists you come in to meet and talk. I did from Lance through an inquiry through the internet. Lance refuses to discuss pricing over the phone and insists you come in to meet and talk. I did go in and was able to negotiate a good price with Lance. Lance is very easy to work with. After agreeing on a price and arranging financing they pretty much do not want you to leave the dealership without taking the car. I had to wait two hours for the car to be prepped and the manager came up with excuses why I shouldn't leave to get a bite to eat. I found that part annoying. When I received the car Lance went through everything with me and the buying experience did not seem bad. Its after the purchase where I am dissatisfied. First I was told I would be contacted when my plates came in. I never heard from the dealership so I e-mailed Lance and never heard back from him. I finally called and was told the plates have been in for a while. Then I received a welcome letter from Mr. David Nash, the service manager at Mazda of Lodi. The letter stated that I receive three free oil changes. This confused me as I was told by Lance, and it was on their website, that there is one year free service with any new purchase. I e-mailed Mr. Nash about this and he replied only three free oil changes. I e-mailed Lance about this and never heard back. The buying experience was alright but I am very unhappy with the after sale. Lance was nice when trying to sell me a car but is horrendous after that. The reason I rated the overall experience bad is their dishonesty about the free service and their bad follow-up. I don't know if I would recommend them as you could probably find a dealer who you can negotiate a good price with and also have honest follow-up. More