Mazda Of Lodi

Restore the faith James is a unique individual. He works in a field that is full of people who smile at you with a falseness and have their minds made up on how to mak James is a unique individual. He works in a field that is full of people who smile at you with a falseness and have their minds made up on how to make a deal while bombarding the customers with pressures until they commit and purchase something they probably cannot afford. James did not do any of that. He has a passion that goes beyond the just close the deal mentality. I believe that he really did listen to us and worked with us. I would recommend him to anyone! He is sincere and I trust him (and that is not easy for me to do or say). I hope the big toes at Lodi Mazda understand what a valuable asset they have in James and they should make sure they take care of him! More

2015 cx-5 James was very helpful! He made an unwanted task so easy. He was patient, knowledgeable, and caring. He helped ease the tension with stupid jokes but James was very helpful! He made an unwanted task so easy. He was patient, knowledgeable, and caring. He helped ease the tension with stupid jokes but did give us everything we wanted and more except the car for free ;) More

Great James is a great salesman. He was very helpful, attentive and willing to go the extra mile. My brother is interested in buying a new car so James James is a great salesman. He was very helpful, attentive and willing to go the extra mile. My brother is interested in buying a new car so James can expect another visit from us. Thanks James for everything. More

the best ever had. I have to say Rick Mostacero is the guy to go to. the best sells person i have ever had, and this was not my first time i was buying a car. he cares, I have to say Rick Mostacero is the guy to go to. the best sells person i have ever had, and this was not my first time i was buying a car. he cares, he listens to you, he does not push you to do things , you're not comfortable with, he's even going to take so you can get insurance for you car if you don't have any, and even will recommend place to go. at the end i am beyond happy that i had a chance to work with Rick on getting my new car. More

Poor Lease Services I got my CX-9 lease from this dealership 3 years ago, when I called them to make an appointmet to return the vehicle everything went well untill I tol I got my CX-9 lease from this dealership 3 years ago, when I called them to make an appointmet to return the vehicle everything went well untill I told them I was not going to take another vehicle from them at this time. My lease is due in July 1st and I told them I will drop the vehicle on Monday June 30th since I'll be traveling rest of the week, he just went ahead to say he will not take it on Monday because he has to move some cars to the front. At some point it was like you bring it the day I want or take it to another dealership. Just want to make potential customers to be aware of the lack of care once you are on the hook with this people. I will never buy or lease a Mazda in this place or any other place because of the lack of profesionalism. More

TOO MUCH TALK AND VERY LITTLE WORK We purchase a Mazda 3 on August 2010, we requested a remote starter to be installed in the vehicle by them. In 3 years the car has been towed twice to We purchase a Mazda 3 on August 2010, we requested a remote starter to be installed in the vehicle by them. In 3 years the car has been towed twice to the dealer due to electrical problems because of the remote starter the dealer installed. Now we went back to the dealer because again every time we lock the car it starts up right away, and now the dealer says that because the car is out of warranty we have to pay to get it fixed and also the remote starter it is not a mazda product, that what they use is an after market product. The car is only 16,000 miles and we requested this feature to be installed at the dealer thinking they use brand parts. This happened Saturday and they were suppose to call back next Monday, is Wednesday already and nothing. I just called and the guy that answers the phone unbelievable harsh and rude said the manager will call back today...we will see about that. I will get busy now contacting Mazda Headquarters on this dealer. More

Best Experience at a Dealership First time I ever went to a dealership and didn't feel pressured. Rick Mostacero was an awesome Sales Person / Manager. He made sure I was content wit First time I ever went to a dealership and didn't feel pressured. Rick Mostacero was an awesome Sales Person / Manager. He made sure I was content with the product, found what I wanted. Made sure he kept me at the price I wanted. He didn't hound me down for a sale. I would definitely tell anyone to see him and I for sure will be back to see him for my next purchase. More

Once again Mazda of Lodi is HANDS DOWN the best dealership I recently dealt with a bankruptcy and my lease end is coming up. I have always gone to Mazda of Lodi for all my cars but now live closer to Wayne. I recently dealt with a bankruptcy and my lease end is coming up. I have always gone to Mazda of Lodi for all my cars but now live closer to Wayne. Huge Mistake. I went to Wayne Mazda to get a part recall done on my 2011 Mazda6 and decided to shop around. What I got was a run around, false prices, and discouraged because according to the sales guy (who traipsed the floor 20 times back and forth) due to my recent bankruptcy nothing could be done to help me. Fast forward just two weeks later I go to Mazda of Lodi. Glenn Ellis gets on the phone and works his magic and SAME DAY I walk away with a new car! A beautiful 2014 Mazda 6 with a price I can afford. No Hassle, No back and forth with the finance guys, NO BS. I recommend this dealer to ANYONE who wants great service and a dealership that works for what is in their best interest. Great job Mazda of Lodi ! No matter how far I move I'll never go to another dealership again! More

Ricardo was extremly knowledgeable and professional. I truly appteciated the way he handled the salea process, I didn't feel like he was "pushy". Excellent!! truly appteciated the way he handled the salea process, I didn't feel like he was "pushy". Excellent!! More

I went in to lease a new Madza X3. Rick showed me the various options and gave me a price of what I could expect to pay since I wasn't putting any money down. I ended up picking the touring model version various options and gave me a price of what I could expect to pay since I wasn't putting any money down. I ended up picking the touring model version and waited for my paperwork. Rick came back and let me know that they were able to get my monthly fee down to the lower model price plus I got a cash back bonus. I been driving my car for about a week and I'm really happy with my purchase. Great service and really happy with my purchase. More