Mazda Of Lodi

HORRIBLE SERVICE DEPARTMENT My future mother-in-law brought her 2016 CX-3 (well within the factory warranty and mileage) which was purchased at the Mazda of Lodi STEALERSHIP in f My future mother-in-law brought her 2016 CX-3 (well within the factory warranty and mileage) which was purchased at the Mazda of Lodi STEALERSHIP in for service twice over a period of several months with significant condensation/water in both the front right and left headlights. Both times the dealership stated that this was not a warranty item after making her wait and waste time. They gave her the run around including multiple phone calls etc ... After they were done taking advantage of her, she was sent home with two dangerous headlights. After I got involved, I discovered that Mazda published a TSB (# 09-003/16) for this issue, which the dealership didn't even tell her about. This was a serious hazard to her, the vehicle and the public on the road. At no logical point should a new vehicle exhibit these safety issues and not be warrantied. I contacted a different dealership after this occurred. They not only had the headlights in stock, but the vehicle was serviced immediately with only 2 days notice and in a total of 3 hours. Mazda of Lodi should be ASHAMED of themselves for taking advantage of this woman and I will ensure no local friends/family ever do business at this stealership. We are also considering pursuing other avenues of compensation for the significant loss in time and wages required to bring the vehicle in multiple times. The dealership may contact me for other resolutions if they wish to make this right. More

Fantastic experience with no pressure. If all my car buying could be this easy. My sales person, Rolando, really took my needs into consideration and seemed generally more interested in fi If all my car buying could be this easy. My sales person, Rolando, really took my needs into consideration and seemed generally more interested in finding a car to meet my needs than using information to sale a car. Any concerns or needs I had, we quickly worked out between him and finance. I truly feel heard as a customer. I couldn't be anymore happy. As well, I am impressed with the quality of Mazdas. They have really stepped up their game and provide a high quality product. More

quick, great experience sales helped me a lot in purchasing my new vehicle... i didnt expect to leave with a new car and they made my experience quick, easy, and affordable! sales helped me a lot in purchasing my new vehicle... i didnt expect to leave with a new car and they made my experience quick, easy, and affordable! More

Good people in service I brought my car in for regular maintenance I do have higher miles on my car which entails more services need to be performed they explained to me the I brought my car in for regular maintenance I do have higher miles on my car which entails more services need to be performed they explained to me the necessary necessities for the vehicle to be up-to-date and they worked with me on pricing and even offered me a coupon which was really nice from the service manager More

Great service I had a wonderful experience at Mazda of Lodi they treated me very good I brought in my vehicle and expected to be there waiting for hours and they ac I had a wonderful experience at Mazda of Lodi they treated me very good I brought in my vehicle and expected to be there waiting for hours and they actually got me out in 45 minutes and a car wash it was very wonderful dealing with Henrique and Gene I will definitely be going there for the next service from now on better then Ramsey Mazda Lodi rocks More

Average dealership Their customer service is okay. The representatives will answer your questions and provide you with information. Their prices are a bit higher than Wa Their customer service is okay. The representatives will answer your questions and provide you with information. Their prices are a bit higher than Wayne Mazda though. The Mazda 3 2014 was approximately $1000 higher (same make, model, and features). More

A job well done A friend recommended I come here to check out their suv's specifically the CX5. I called and made an appointment with Charlie to come in and see them. A friend recommended I come here to check out their suv's specifically the CX5. I called and made an appointment with Charlie to come in and see them. I came in and was treated like I was their number 1 priority! They took the time to show me the car and take me on a test drive. After the test drive we came back and sat for an hour and talked about my financing options. Charlie recommended a few things to help me meet my needs accordingly and I ended up leaving that day with a car! I would recommend Mazda of Lodi to everyone. The process was smooth and easy and i left with the car I wanted at the price I wanted. Thanks Charlie!! More

Great Experience!!! I went last week and I met the internal sales manager with the name of Sullivan Lopez. I was admired for your kindness, patience and great knowledge I went last week and I met the internal sales manager with the name of Sullivan Lopez. I was admired for your kindness, patience and great knowledge ... thank you very much for taking the time to help me buy my car More

Really great experience The sales people the second we walked in were amazing. My family and I really enjoyed the process of picking out our brand new cx5 . Charlie and Sulli The sales people the second we walked in were amazing. My family and I really enjoyed the process of picking out our brand new cx5 . Charlie and Sullivan are great. I am so happy with my new car. They really worked with me to get into it. I would recommend them to all family and friends. More

This dealership always takes care of me I bought my Mazda 6 brand new from Mazda of Lodi. They gave me a great trade in value and I left feeling like I actually got a great deal. Whenever I I bought my Mazda 6 brand new from Mazda of Lodi. They gave me a great trade in value and I left feeling like I actually got a great deal. Whenever I bring the car in to get serviced which has been twice so far it's always been with a smile and absolutely no issues. I found a gem. More