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Mazda Of Lodi

Lodi, NJ

4.7
2,512 Reviews
As part of our ongoing effort to meet the needs of today's digital customer, Mazda of Lodi presents www.mazdaoflodi.com where you will find access to useful information in your pursuit of a new vehicle. Our commitment does not end here though. Once you become a Mazda of Lodi client, you have the option of scheduling appointments by filling out our online service appointment form. Also, if you have a need for parts, you can use our online parts order form at your convenience. We invite you to visit our web site often, as the information and selection are updated regularly. Check out the updated inventory for a new or pre-owned Mazda car or truck.
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130 US Highway 46 East

Lodi, NJ

07644

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Showing 2,512 reviews

June 20, 2024

Spoke to a sales person one day ago Looking for a new CX 90 for my son Told person to text me picture of there business card and info No response Terrible Guess u don’t want to sell cars Went elsewhere More

by Taxel2160
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Imparato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 20, 2024

The service technician kept me updated about the work being done and completed everything on time. More

by fgalindo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Robayo
Jun 21, 2024 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 19, 2024

Dmitry was GREAT! ! He communicated well; was honest, straight forward and professional. He did not pressure me into anything or rush me during our appointment. He resp More

by Melisagox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

June 18, 2024

Gente genial excelente recomendable Mazda el mejor me atendieron súper bien todo estuvo muy bien More

by SEDE1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

June 18, 2024

Mazda of Lodi provided efficient, professional, quick-acting, and friendly service. The vehicle trade was done to satisfaction and without fault. More

by DDOVIAS
Recommend Dealer
Yes
Employees Worked With
Joseph Musolino
Jun 19, 2024 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 18, 2024

Ceaza was excellent. Very well Knowledged. Took the time to explain everything to me if someone I know is looking for a car I would send them to Cesar!!! More

by Roxfrags61@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that Cesar had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 17, 2024

No wait, everyone is helpful and pleasant! No pressure to buy another service, they Inform you as to what us needed. More

by gerifrey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept
Jun 17, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 17, 2024

Dre was professional in approach and completed the transaction in an efficient and seamless manner More

by OLI
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Mazda Of Lodi responded

Thank you so much for choosing Mazda Of Lodi! Please let us know if we can be of any more assistance.

June 17, 2024

I appreciated the mechanics work and the videos of my car but the front desk person didn't keep me updated about my cars status and I wasn't always looking at my phone and missed the texts. Also was told one More

by kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kelly
Jun 17, 2024 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 17, 2024

Service department were personable and courteous. The video of the car was explained in detail More

by Silver fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Stucy
Jun 18, 2024 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

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