Mazda City Of Orange Park
Jacksonville, FL
Filter Reviews by Keyword
By Type
999 Reviews of Mazda City Of Orange Park
Neil and the CX-30 Neil is a very nice, honest, and humble salesman. He has a CX-30 also, he was honest about the good and new things he had figured out to help me. The Neil is a very nice, honest, and humble salesman. He has a CX-30 also, he was honest about the good and new things he had figured out to help me. The CX-30 sells itself; its a great small crossover with lots of standard features that I thought were extra. Louis, in finance explained everything to me as we went line by line and signature by signature. I had wonderful conversations with everyone I met. More
I had such a great experience a Mazda City and I definitely will go back again and refer others. If it wasn't for Victor Thompson I wouldn't be driving an absolutely beautiful 2017 Mazda6 that's definitely will go back again and refer others. If it wasn't for Victor Thompson I wouldn't be driving an absolutely beautiful 2017 Mazda6 that's in like new condition. I had been looking for a vehicle for a couple of months and because of my credit thought for sure I would have to go to a buy here pay here lot in order to get a vehicle. Victor and the Mazda City team made the impossible happen. Not only did they find me financing but the vehicle I bought came with 4 brand new tires, my first oil change at Mazda City is free, I also have a warranty! Thank you again Victor and the Mazda City team. More
Outstanding We bought a cx9. Aaron Kaminsky was our sales rep. He did an excellent job of explaining the features and benefits of the car. He brought the car to o We bought a cx9. Aaron Kaminsky was our sales rep. He did an excellent job of explaining the features and benefits of the car. He brought the car to our home for us to see due to our health concerns with this virus. The next day we purchased the car. Aaron delivered the car that night and picked up our trade in. I would rate our experience with Mazda City and Aaron has outstanding. More
Drove 4 hours I recently purchased a Certified Pre-Owned Mazda CX-5 GTR from Mazda City. The salesman Neil M. went above and beyond to make things happen for us, so I recently purchased a Certified Pre-Owned Mazda CX-5 GTR from Mazda City. The salesman Neil M. went above and beyond to make things happen for us, so I highly recommend him. In terms of his efforts alone, it was a 5 star experience. If not for Neil, I don't think we would have been willing to make the 4 hour drive to get to the dealership. However, there were some things that I did not like when it came to actually buying the car. During the paper-signing process, several forms were not completed at the time of my signature. For example, the form where I sign away power of attorney for the car's title did not list who the recipient was (which would be the dealer). One of the managers, Luis S., casually assured me it would be filled in after, but when I questioned the legality of doing so, he allowed me to fill it in. Other forms, such as the Vehicle Delivery Checklist had blank checks on it when I was asked to sign. After I signed, those checks (for things like providing me with CPO handbook, review of car manual, etc.) were filled in. I was pressured to sign papers that were not yet completed documents, and I do not feel that that was acceptable. For the discomfort this caused me during the paperwork process, i am giving 4 stars instead of 5. While I appreciate the efforts made by the staff at Mazda City, there were certainly things that needed improvement. I encourage management to make sure important documents are filled out prior to presenting them to the client! Some people still read things before they sign them. I suggest that people do consider this dealer, as they seem to have some great folks who work there, but to also be aware that they do cut corners. More
Fantastic Experience | Highly Recommended Had a fantastic experience at this dealership thanks to Neil M. He was incredibly helpful and receptive to what we were looking for and made the proce Had a fantastic experience at this dealership thanks to Neil M. He was incredibly helpful and receptive to what we were looking for and made the process of buying a car as seamless and stress-free as you could possibly want. We walked away very impressed and would strongly recommend him and this dealership to anyone in the market! More
I have now bought 2 cars from John C at Mazda City and they never cease to amaze me. The process is quick, personable, and I get exactly what I ask for with no pressure. I will always buy all of my future they never cease to amaze me. The process is quick, personable, and I get exactly what I ask for with no pressure. I will always buy all of my future vehicles from here. More
Mazda City was an excellent choice for our new vehicle. EVERYONE there was so kind and polite. NEVER PUSHY! I want to specifically call out our new friend Joel. He is the most patient, kind person we have EVERYONE there was so kind and polite. NEVER PUSHY! I want to specifically call out our new friend Joel. He is the most patient, kind person we have ever dealt with when buying a car. He is also incredibly knowledgeable. He spent so much time going through the cars, explaining features, and encouraging us to ask questions. I cannot recommend him enough!! More
First time buy Experience with MazdaCity of Orange Park My experience was so amazing at MazdaCity of Orange Park Mark Brandon and Neil made it so easy they took their time and went through everything they w My experience was so amazing at MazdaCity of Orange Park Mark Brandon and Neil made it so easy they took their time and went through everything they was very patient but yet efficient, I shop for cars before but this is the first time it seems so effortless and easy And I left feeling like I had not only just bought a new car but I had made new friends that’s willing to help me even beyond my shopping experience , Mark Brandon and Neil were genuinely determined that I would leave with a good experience,so I rate my experience excellent in every way because of Mark and Neil and I will definitely recommend this dealership, Linda Chancellor More
I only worked with Lee G during my transactions at this dealership. He is an honest hardworking trustworthy polite and professional salesman. He went above and beyond to help me look for a vehicle and acco dealership. He is an honest hardworking trustworthy polite and professional salesman. He went above and beyond to help me look for a vehicle and accommodate my requests through COVID. He is very knowledgeable about the specifics of car models. It was very helpful to have him give a tour of the car and all of its functions before test driving it! I especially was thankful for the precautions he tools amid COVID. Great job Lee! More
I had The Misfortune of Being in a car accident and I needed to purchase a new vehicle. I did a little research online and decided to stop into Mazda of Orange Park to see what they had to offer. I was g needed to purchase a new vehicle. I did a little research online and decided to stop into Mazda of Orange Park to see what they had to offer. I was greeted right away and a great buying experience began. Lee Goldinger was a great salesperson, there to answer all of my questions and guide me through the process. Luis Serna in finance made the figures make sense. I would strongly recommend this location and team to anyone in the marked for a vehicle. More