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Group 1 Ford of South Austin

Austin, TX

4.8
2,464 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,464 reviews

January 21, 2026

Always handled quickly and efficiently thank you Jackie for a quickly and easy service I will be back More

by justin.p.newhart97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora , Greg Kimball
January 21, 2026

I had the pleasure of dealing with Jorge Sevilla and he was totally professional and prepared to go out of his way to help me choose a car. This dealership is the best Ford retailer in Austin More

by Tonyp70
Recommend Dealer
Yes
Employees Worked With
Jorge Sevilla
January 21, 2026

The customer service is great at this location. My advisor Jeremy kept me informed of the progress on my car from start to finish. Very impressed! More

by jorae55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 22, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 20, 2026

Everytime I bring my expedition in for service, I am more than satisfied. They always go above and beyond to make sure I understand the work being done. Last time I was there Jackie helped me in the ser More

by Brandi S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacklyn (Jackie)
Jan 22, 2026 -

Group 1 Ford of South Austin responded

Hi Brandi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 20, 2026

No pressure. Quick and informative.Chad was very helpful and got me in and out quickly. More

by CraigE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rogers
Jan 22, 2026 -

Group 1 Ford of South Austin responded

Hi Craige, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

January 20, 2026

Los mejores calidad en el trabajo y especial atención al cliente.muchas gracias a Nico por su atencion More

by gaspar197306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
January 16, 2026

I worked with Kimble while selling my car. From start to finish, he was honest, patient, and straightforward. He took the time to explain the appraisal process clearly, answered all of my ques More

by Erina
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kimble Hayes
Jan 18, 2026 -

Group 1 Ford of South Austin responded

Hi Erina, we're happy you found Kimble to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2026

I was there for service. I can only comment on my service experience. 15 word minimum is discouraging me from completing this survey More

by K Carlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndrel Mowatt (Shaunie)
Jan 16, 2026 -

Group 1 Ford of South Austin responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2026

Jackie and all of the service team were very professional and kept me informed throughout the entire process. Great Job. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Jan 16, 2026 -

Group 1 Ford of South Austin responded

Hello John, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2026

Was impressed with the cleanliness and how punctual they were. Everyone was friendly and helpful. More

by anette.prettyrican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Jan 16, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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