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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.8
2,512 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,512 reviews

March 01, 2026

Outstanding work done very quickly and thoroughly. No problems or issues. I recommend this dealer without hesitation! More

by David V
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dwayne Walker
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February 28, 2026

Dealt with Jackie Wiora never have any issues 10/10 would recommend giving her a call More

by justin.p.newhart97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie wiora, Greg Kimball
Report | Print
February 28, 2026

Great customer service from Rudy and explanation on vehicle service and perks. We'll be happy to recommend to families and friends. More

by rivera.orlando21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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February 28, 2026

The lounge was relaxing and the oil change was relatively fast. I would come back. More

by raul4pulido
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
February 27, 2026

Lynne was great! She was very helpful and communicative. Would bring my vehicle back to her anytime. More

by elena.e.ing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmood, Greg Kimball
Report | Print
February 27, 2026

I had a great experience working with my advisor John Evans. He is professional, honest, and kept me updated throughout the entire process. Everything was explained clearly, and the service was completed More

by silvalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
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Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff John to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2026

Easy to work with, communication was clear. Jackie and team took care of my issues and included extra improvements More

by chefluis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Feb 28, 2026 -

Group 1 Ford of South Austin responded

Hi, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

February 26, 2026

Fast and friendly service. Didn’t have an appointment but they were able to get me in for a oil change! More

by lorrainevasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawnie
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Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2026

Shawndrei Mowatt, Service Advisor, was helpful an very professional when I brought my Escape in for service. I use this dealership because I have always received good service More

by lahrens715
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndrei Mowatt
Report | Print
Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2026

Everyone was friendly and professional. They listened to my needs and made it work for me More

by gwendapursley
Recommend Dealer
Yes
Employees Worked With
Shawndrel, Greg Kimball
Report | Print
Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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