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Group 1 Ford of South Austin
Austin, TX
2,655 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,655 reviews
June 26, 2026
Got taken care of immediately, staff communicated with me efficiently and kept me updated every step of the way. efficiently and kept me updated every step of the way. More
by Rubensahidcruz
June 25, 2026
I had my Bronco Raptor serviced and it was outstanding. Easy to book, quick check-in and great service. I will definitely not hesitate to take it back as needed! Easy to book, quick check-in and great service. I will definitely not hesitate to take it back as needed! More
by ScottC
Employees Worked With
June 25, 2026
Service writer, Freddie, was very concerned and proactive with the needs of our service request. I look forward to having him take care of our automotive requirements in the future. proactive with the needs of our service request. I look forward to having him take care of our automotive requirements in the future. More
by A. Calk
June 25, 2026
They're responsive and want your business in the beginning, but then once you buy the vehicle, once you leave there they're almost non-responsive and won't help you. I bought a Ford F-150 and it has beginning, but then once you buy the vehicle, once you leave there they're almost non-responsive and won't help you. I bought a Ford F-150 and it has water/moisture inside the tail light. The day I bought it was raining, And then they washed it, So I assumed it was from either the rain or the wash. But now 10 days later the moisture is still there and getting worse. They won't make it right. They said I have to pay for it on my own. It's going to be about $1,400 to replace the light fixture. The crazy part is I have 3 warranties. I have a 30-day 1,000 mile warranty with Group1 dealership. I have a 90-day 4000 mile blue advantage Ford bullcrap warranty as well. And then I purchased a 5-year 48,000 mile bumper to bumper warranty so they call call it through Ford. ALL 3 of which they say will not cover it. This is a bunch of xx that they won't make it right, since I haven't even had the truck but 10 days, and let them know almost right away. So i would definitely stay away from them and not recommend them to family or friends or anyone. Don't believe any of the lies they feed you. The part that really gets me is that they will feed you any bull crap to get the sale. They will tell you things like "IF ANYTHING happens with your vehicle within the 1000 mile or 4,000 mile warranty we'll take care of it for you". LIES LIES LIES!! Because they ain't taking care of anything. STAY AWAY!! More
by michaelconstante21
Employees Worked With
June 23, 2026
Awesome customer service they got me in and out and under an hour with oil change and tire rotation an hour with oil change and tire rotation More
by Me
June 22, 2026
It took a couple of days to get it to a tech for a warranty claim but that's to be expected these days. My service writer, Freddy, responded by quickly SMS, whenever I texted him. My tech did a perfec warranty claim but that's to be expected these days. My service writer, Freddy, responded by quickly SMS, whenever I texted him. My tech did a perfect repair and the F150 PB came back better than when I bought it. More
by 301Bobbo
Employees Worked With
Freddy
June 22, 2026
Lynne was excellent to work with! Highly recommend using her to help with scheduling a service and providing professional services! Highly recommend using her to help with scheduling a service and providing professional services! More
by jbseeliger
Employees Worked With
Lynne Thurmond
June 20, 2026
It is always a pleasure to find Mr Evan’s at the service desk. He really takes good care of all my vehicles needs and he recommends what is needed . The dealership could be proud of his work ethic and quali desk. He really takes good care of all my vehicles needs and he recommends what is needed . The dealership could be proud of his work ethic and quality. Thank you Sir. More
by tiaan.minnaar
Employees Worked With
John Evans
