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Group 1 Ford of South Austin
Austin, TX
2,770 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,770 reviews
October 29, 2026
Called ahead, only to find out the vehicle I wanted was being sold to someone else. Found another one I liked, but they wouldn’t budge on price or offer what I wanted for my trade. They listed my trade for being sold to someone else. Found another one I liked, but they wouldn’t budge on price or offer what I wanted for my trade. They listed my trade for nearly double what they gave me and sold it within four days. I guess that’s on me. The entire process took almost 8 hours, and despite having great credit, I was given a high interest rate. I ended up refinancing just two weeks later at a rate nearly 2% lower. The salesman was nice, but overall, it was a frustrating experience. I probably won’t be back. More
by Nick
Employees Worked With
Devin
October 29, 2026
Took my truck in for service. Experienced Very friendly and courteous customer service. I also like the video the mechanic takes reviewing my truck and what he perceives is necess Experienced Very friendly and courteous customer service. I also like the video the mechanic takes reviewing my truck and what he perceives is necessary. More
by gmery
Employees Worked With
No
October 27, 2026
I brought my 8000 mile mustang GT 5. 0 to Lynne Thurmond and she had it handled quickly with great communication. I’m considering Group 1 as my home for all services with how positive the 0 to Lynne Thurmond and she had it handled quickly with great communication. I’m considering Group 1 as my home for all services with how positive the experience was. More
by ian.rahwan
Employees Worked With
Lynne Thurmond
October 25, 2026
We made our purchase of a used vehicle on Oct. 3rd. We were asked to review the dealership's services and our experience before we left. At the time, I was happy to give them a solid 5 star review 3rd. We were asked to review the dealership's services and our experience before we left. At the time, I was happy to give them a solid 5 star review, due to my experience that day; however, that's the initiation of the failing review. On the way home and days after, we ran into a tire issue and issue with the computer components. We called, left vm, and emailed the salesperson confirming coverages; here, even almost a month later, he has not responded. I also emailed the finance manager, as a follow up to assist in our question regarding coverages, since we were getting nowhere with our salesperson and had not heard back from him either. We live 50 minutes away from the dealership so, after not receiving responses, we had to ask ourselves, "do we have to drive there in order to just get clarification and answers to our questions?" We were able to visit the service department a couple weeks later, to get the issue addressed, and the service department absolutely was the gem of our whole experience with the dealership. Even after this, and again almost a month later, I have yet to hear from the other guys that I initially reached out to. This really soured my experience because it felt like once the sale was finalized and the commission made, they pretty much threw the middle finger up at us. A simple response to our inquiry would have softened the blow of already having to deal with possible mechanical issues but, it put a cloud over what initially was a great experience. More
by ASG
Employees Worked With
Mario, Jason
