
Group 1 Ford of South Austin
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,325 reviews
Knowledgeable, respectful and made sure to keep the customer informed about their vehicle. I would recommend the dealership service to anyone. customer informed about their vehicle. I would recommend the dealership service to anyone. More
I brought my car in for service, and the experience was excellent from start to finish. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was ready on time and r excellent from start to finish. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was ready on time and running perfectly. I really appreciate their attention to detail and great customer care! More
Fast , friendly, informative. Service representative Lafayette was very helpful and knowledgeable . Over all great team members. Highly recommended to getting your service done th Service representative Lafayette was very helpful and knowledgeable . Over all great team members. Highly recommended to getting your service done there More
Five stars for John E. at Maxwell Ford. He got my F-150 transmission overhaul handled fast, kept me in the loop, and made it easy. Ask for John! at Maxwell Ford. He got my F-150 transmission overhaul handled fast, kept me in the loop, and made it easy. Ask for John! More
I took my 2019 F150 King Ranch to the shop because it was shifting hard and down shifting.6 days later they said we need to replace the transmission $11,000. I told him not at this time next thing you know I shifting hard and down shifting.6 days later they said we need to replace the transmission $11,000. I told him not at this time next thing you know I get $220 bill for telling me the transmissions acting funny. then he told me don’t trade it in here. We don’t want it. Thanks, Niko More
(Nick Pohl ) very professional, honest, and went above and beyond to make sure everything went smoothly. Nick took the time to explain all the details, answered every question clearly, and made the whole and beyond to make sure everything went smoothly. Nick took the time to explain all the details, answered every question clearly, and made the whole process stress-free. You can tell he truly cares about his customers and their satisfaction. I highly recommend asking for Nick if you’re looking for great service and a smooth car-buying experience! More