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Group 1 Ford of South Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
2,671 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,671 reviews

July 17, 2026

Con artists upholding the reputation that car service organizations will rip their customers off. Took my truck in for what should have been a quick and easy fix to a plastic piece that fell off the bott More

by Realhunterlau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kimball
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2026

Received excellent service from Chris Jones and Raphael Lee while test driving and buying a 2025 Ford Bronco. Initial sales price was very good too. More

by papasaun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones and Raphael Lee
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Jul 17, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2026

Typical auto industry, paid for brand new car, wired the money DAYS ago and no one can be bothered to look up the payment so we sit here like fools waiting for a vehicle that has been paid for but we don’t More

by darrenwhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Group 1 Ford of South Austin responded

Mr. HIll- Your wire was received in our account last night (7/13/26) at 6:29pm. While I understand that you may have provided the funds, the salesperson Hunter was communicating throughout the day with your son who is the buyer and registered owner of the vehicle. We do not want our guests to feel frustration, we cannot however control how quickly funds move from your bank to ours. This is why we typically suggest a cashier's check as opposed to a wire, wire transfers can take hours or days depending on various factors.We will happily provide you with documentation in person that shows when your money was received. Referring to us as Frauds when your son has an appointment to pick up his new vehicle within hours of paying for it seems uncalled for. If you have any further concerns please feel free to reach out to me directly. Zach Neumann Sales Director New Vehicle Group 1 Ford of South Austin zlarson@group1auto.com

July 13, 2026

Very kind and considerate service staff with actual accurate time frames and good service overall. More

by Plnewsome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Jul 14, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2026

Really nice people and was easy to communicate to. Transaction was smooth and I go every time. More

by thuanhuynh1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2026

Great customer service and sales staff. I was happy with my trade and purchase values More

by jonathan_moczy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy and Ryan
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Jul 12, 2026 -

Group 1 Ford of South Austin responded

Jonathan, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you have any further questions, please don't hesitate to reach out!

July 08, 2026

good experience at the dealership. everyone was helpful during my time there from start to end. More

by angelogonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Beasley
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Jul 09, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

July 03, 2026

I was greeted in a friendly timely manner. The service advisor Lynne was amazing explaining everything needed. More

by sheila_kingslynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Jul 05, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2026

Alejandro Zamora was my service adviser and he was able to get my vehicle back to me in great shape and made the process pretty strait forward throughout my experience at Group 1 Ford South Austin More

by dmt559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Zamora
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Jul 04, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 02, 2026

The service was excellent and efficient. I will definitely be back the next time I need service. More

by erica.weden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan
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Jul 04, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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