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Group 1 Ford of South Austin

Austin, TX

4.8
2,472 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,472 reviews

January 30, 2026

Great and quick service as always, I do service all my cars here, always polite and kind. More

by Joepetrash24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
January 30, 2026

My service experience was fantastic - bery quick and efficient service provided on my interval oil service. Jeremy was great bery professional and engaging. More

by doug.bainbridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Greg Kimball
January 29, 2026

Thank you Maxwell Ford/Group 1 for always helping getting my truck running, and taking care of the issues. More

by Oscar E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano, Greg Kimball
January 29, 2026

Highly recommend this location. Ray provided exceptional customer service. I will definitely return for future service. More

by SunnyDay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Luna
January 29, 2026

Quick help in a timely manner. Kind and efficient to get the work done. Good communication More

by katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
January 24, 2026

As many times as we’ve been to the Maxwell Ford Service center over the years, we’ve never been disappointed. They’re transparent with pricing and they make it easy to understand which services are needed More

by JenHoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette Turner
Jan 25, 2026 -

Group 1 Ford of South Austin responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 24, 2026

Always timely, great work. I have a Shelby F150 and I would never take it anywhere else. From the front to the technicians, everything runs smooth. More

by Jnurnberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front rep can’t remember but he was a jr., Greg Kimball
Jan 26, 2026 -

Group 1 Ford of South Austin responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of South Austin. Until the next time we meet, take care!

January 23, 2026

My service rep. Lafayette provided Great, fast service. Very impressed with the service department overall. More

by brucepokorny512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette , Greg Kimball
Jan 24, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

wanted to express my sincere gratitude for the outstanding service Shawnie (Shawndrel M. & Jose M.) provided on Jan 22 at 2pm. Your promptness to the beginning to the end... attention to detail, More

by Natalie Valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndrel Mowatt & Jose Mazariegou
Jan 24, 2026 -

Group 1 Ford of South Austin responded

Hi Natalie, thank you for your kind review; we are happy to pass along your comments to Shawndrel and Jose here at Group 1 Ford of South Austin! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2026

The customer service is great at this location. My advisor Jeremy kept me informed of the progress on my car from start to finish. Very impressed! More

by jorae55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 22, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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