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Group 1 Ford of South Austin

Austin, TX

4.7
2,637 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,637 reviews

June 05, 2026

I went without an appointment, and they happily assisted me. They even sent me a video of the maintenance work. Ricardo Portillo explained the entire procedure to me in detail. service—prompt and profession More

by rfmavislen
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ricardo Portillo
June 05, 2026

Alejandro “Alex” service advisor was great at helping me and my truck! Great customer service! More

by Amir Hamidivala
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alejandro
June 04, 2026

Dealt with 3 different service rep and all were helpful and respectful. A Tech even rode with me trying to figure out what the mystery noise could be. We live in Round Rock but after the service we receive More

by thrumimiseyes
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Hunter Alejandro and John
June 04, 2026

Went to get my vehicle serviced and the staff is always great and very helpful. More

by JP
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nico
June 04, 2026

Despite the change in day/time of servie, the staff, especially Lynne, were extremely accommodating and clear in the setting the expectations for care. It was really great to receive a video of the insp More

by Andrew A.
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond and Sheila
June 03, 2026

The buying process went smoothly for the second time in less than a year with the same salesman Ben Beasley. I will always recommend group 1 ford More

by Tomfbach
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Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Beasley
Jun 04, 2026 -

Group 1 Ford of South Austin responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of South Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

June 02, 2026

Friendly and knowledgeable staff. They were willing to do what it takes to make a fair deal happpen. More

by claiborne.arthur
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Manley
Jun 04, 2026 -

Group 1 Ford of South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

June 01, 2026

I had a great experience at Group 1. The staff was very friendly and the service was very quick! More

by koltonbooty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

June 01, 2026

Great service’ discussed plan prior to starting, everything was as expected and the service managers was in contact More

by jerremyarntson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Group 1 Ford of South Austin responded

Hi, we are so happy to read such a great review about Group 1 Ford of South Austin! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2026

Group 1 Ford has always taken care of me, Jackie was awesome helping me. Very transparent with the whole process. More

by aaronmetcalf22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Jun 03, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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