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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,446 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,446 reviews

January 09, 2026

Great service and great personnel but a bit high. I will keep coming back. More discounts for repeat customers. More

by Nealgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndrel Mowatt
Report | Print
January 08, 2026

Quick and easy service for my work vehicle! Only took a hour for three different services. More

by Sateera Rumph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rogers , Greg Kimball
Report | Print
Jan 09, 2026 -

Group 1 Ford of South Austin responded

Hello, your satisfaction is our top priority. We hope you have a great day!

January 08, 2026

Robert did a good job when I took my vehicle in for service, no problems More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jan 09, 2026 -

Group 1 Ford of South Austin responded

Hello, thanks for your praise and kind comments about our team. We hope you have a great day!

January 08, 2026

Communication and experience were excellent. Lynn did a great job in communicating the process and services. More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn, Greg Kimball
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January 07, 2026

Chad was great. Took care of everything that I needed done. I would definitely go back. More

by jerellrodriguez
Recommend Dealer
Yes
Employees Worked With
Chad Rogers
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January 07, 2026

Quick, efficient, thorough. All work was done properly and they made it easy for me, working meet my needs on my time schedule. A truly Quality outfit. More

by jack kinslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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January 06, 2026

Great customer service, accommodating, efficient, friendly, good communication, shuttle and valet service was a plus. Thank you! More

by Dhoppel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafeyette, Greg Kimball
Report | Print
Jan 08, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2026

The service is efficient, delivered when promised and quoted with accuracy. Jackie Wiora is a great service advisor. More

by teresaf1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Report | Print
Jan 07, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 05, 2026

Can’t say enough positive things about Shaff. Only trust him with all my trucks. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Report | Print
Jan 07, 2026 -

Group 1 Ford of South Austin responded

Hi James, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 04, 2026

Had my car serviced at Ford and had a great experience! Shaff is the best!! More

by Laurasmarrella7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Report | Print
Jan 06, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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