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Group 1 Ford of South Austin

Austin, TX

4.7
2,786 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,786 reviews

November 14, 2026

Quick. Thorough. And kind. The service provided was great and the waiting are pretty comfy. More

by Carlos Cervantes
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Recommend Dealer
Yes
Employees Worked With
Jason Norman
November 13, 2026

Group1 Ford was fantastic! Serena was super helpful and transparent! From the moment she gave me info on my truck to a week after the purchase, she followed up and helped me e More

by W Johnson
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Recommend Dealer
Yes
Employees Worked With
Serena, Dylan Jones
November 12, 2026

Extremely fast and amazing customer service compared to other dealerships!! Completely loved the videos provided! More

by Samantha Alvarado
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Yes
Employees Worked With
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman
November 11, 2026

Took my expedition in for oil change snd inspection. Robert at Maxwell Ford was very friendly snd professional and had me fixed up quickly. Job well done. More

by Brett.adams
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Recommend Dealer
Yes
Employees Worked With
Robert
Nov 14, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 10, 2026

Hunter was so amazing and helped me a ton. I really appreciate him and highly recommend him. Eric is great too, he helped me settle on my Bronco. Both of them should get a promotion!!! More

by Dealerrater
Recommend Dealer
Yes
Employees Worked With
Hunter Howard, Matthew Jones
Nov 11, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2026

I had showed up 2. 5 hours before closing, and I managed to buy a car the same day! Eric was an amazing salesman and he really vibes well with my dad when he was helping More

by H D
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Recommend Dealer
Yes
Employees Worked With
Eric Belmont: 5 Stars. Aaron from finance, 2 stars.
Nov 11, 2026 -

Group 1 Ford of South Austin responded

Thank you for your feedback. I'm sorry to hear about your less-than-stellar experience with our Finance Department. Please reach out to me at your earliest convenience so I can learn more about your situation. I look forward to hearing from you soon. Thank you, Bryson Rolls Finance Director Group 1 Ford of South Austin (512) 443-5000 brolls@group1auto.com

November 08, 2026

Service writer. Jesus Ibarra very helpful. Knew how to negotiate issues. Friendly. Punctual. Asset to company More

by Dan
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Recommend Dealer
Yes
Employees Worked With
Jesus Ibarra. Service
Nov 09, 2026 -

Group 1 Ford of South Austin responded

Dan, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you have any further questions, please don't hesitate to reach out!

November 05, 2026

Maxwell ford has been my go to dealership for over 20 years. The is great and the speed of their quality service is fantastic. I have always been impressed with the Maxwell ford team. More

by Thomas.mike320MikeT
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Recommend Dealer
Yes
Employees Worked With
Richard
Nov 07, 2026 -

Group 1 Ford of South Austin responded

Hi Thomas, thank you for your kind words. We truly appreciate your loyalty over the years and are thrilled to hear that our team's quality service has consistently impressed you. Our commitment to professionalism and teamwork drives us to provide the best experience possible. We look forward to continuing to serve you in the future!

November 05, 2026

took my truck in for some warranty repairs, and Lynne Thurmond was fantastic. She handled all the paperwork seamlessly and made the whole process completely hassle-free. Excellent service! More

by Robin. Mejia
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Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Nov 06, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 04, 2026

Service advisor was great even told me a way to save a few bucks on my next services. More

by estrada020184
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Recommend Dealer
Yes
Employees Worked With
Robert
Nov 07, 2026 -

Group 1 Ford of South Austin responded

Hello, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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